Bar (on property)

Reviews of ibis Tallinn Center Hotel

3 out of 5
ibis Tallinn Center Hotel
Juhkentali 28, Tallinn

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 363 reviews" "
Rating 8 - Good. 110 out of 363 reviews" "
Rating 6 - Okay. 10 out of 363 reviews" "
Rating 4 - Poor. 1 out of 363 reviews" "
Rating 2 - Terrible. 4 out of 363 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, property conditions & facilities
Simple yet clean and comfortable option to spend the night. We liked the breakfast - local ingredients are delicious. Thank you, we’ll be back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kristin on 25 Mar,2024
Dear Olivia,Thank you for your perfect score! We're thrilled to hear that you had such a fantastic experience with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Looking forward to welcoming you back soon!Best regards,Kristin,Reception

10/10 Excellent

lucia

Stayed 1 night in Jan 2024
Response from Reception on 2 Feb,2024
Dear Lucia,Thank you for your perfect score of 10/10! We're thrilled to hear that your experience at Ibis Tallinn Center met or exceeded your expectations. Your satisfaction is our priority, and we're committed to maintaining the high standards that earned us your top rating.We look forward to welcoming you back for another exceptional stay.Best regards,Kristin

10/10 Excellent

Edward Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Reception on 21 Jan,2024
Dear Edward,Thank you for the perfect score of 5/5! We're thrilled to hear that your experience at Ibis Tallinn Center met or exceeded your expectations. Your satisfaction is our priority, and we appreciate your positive feedback.We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Best regards,KristinReception

8/10 Good

Carl

Liked: Cleanliness, property conditions & facilities, room comfort
More tea please!
I really love staying at this Ibis. We regularly stay here on our trips to Tallinn. My only criticism is that there is never any normal (black) tea! All there is, is a selection of herbal/fruit teas which maybe has one black tea in there and dozens on others. The black tea always always runs out because English, Irish, french, Chinese, Indian travellers all like a.good cup of tea. More normal tea please!
Stayed 2 nights in Dec 2023
Response from Kristin on 21 Jan,2024
Dear Carl,Thank you for your continued loyalty to Ibis Tallinn Center, and we're delighted to hear that you enjoy staying with us regularly. We appreciate your feedback regarding the tea selection, and we apologize for any inconvenience caused by the limited availability of black tea.Your input is valuable, and we'll certainly review our tea offerings to ensure a more diverse selection, including a sufficient supply of black tea to accommodate the preferences of our diverse guests.Thank you for bringing this to our attention, and we look forward to the pleasure of welcoming you back for another enjoyable stay.Best regards,KristinReception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kristin on 21 Jan,2024
Dear Guest,Thank you for the perfect score! We're delighted to hear that you had a fantastic experience at Ibis Tallinn Center. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another stay in the future.Best regards,KristinReception

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Stiina on 11 Dec,2023
Thank you for the kind rating! We’re so happy your visit at ibis Tallinn Center hotel went well. Hope to see you again very soon.

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and Clean with no desk.
A very clean and modern room with plenty of power outlets. Comfortable bed. Definitely not a good hotel for business as there is no desk. No amenities in the bathroom such as facial tissues. One simply needs to decide if this is cheaper than hotels with more amenities.
Stayed 3 nights in Nov 2023
Response from Stiina on 11 Dec,2023
Thank you for the kind rating! We’re so happy your visit at ibis Tallinn Center hotel went well. You can ask for a room with a table when you book your room - if we have any available, we can provide it! Hope to see you again very soon.

10/10 Excellent

Joselle Gema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must stay when in Tallinn! Friendly and nice staff. Clean and comfortable bed/room. Great breakfast and free coffee/tea 24h!! Will stay here again!
Stayed 1 night in Nov 2023
Response from Stiina on 25 Nov,2023
We are thrilled to have you as part of the ibis family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

10/10 Excellent

Ladislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Stiina on 20 Nov,2023
We are happy to hear you had a positive experience at ibis Tallinn Center hotel! We hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned
Stayed 4 nights in Sep 2023
Response from Stiina on 3 Oct,2023
We are happy to hear you had a positive experience at ibis Tallinn Center hotel! We hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Kuzaan

Stayed 1 night in Sep 2023
Response from Janely on 26 Sept,2023
Dear Kuzaan,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you have any specific comments or feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,JanelyAssistant Front Office Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience, would return
Overall, I had a great experience at the hotel. The staff was friendly and efficient. The breakfast was tasty, and the staff worked hard to make sure dirty dishes were cleared and fresh food was available. The only minor comment was the hotel isn't set up to work from the room. It is fine for a quick email or meeting, but the lack of a full desk limited what I could do at the hotel vs. going to my local office. The location was a little away from the Old Town but the walk or Bolt was easy and the price reflected the location.
Stayed 2 nights in Sep 2023
Response from Janely on 26 Sept,2023
Dear David,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you had an overall great experience and that you found our staff to be friendly and efficient. It's wonderful to know that you enjoyed our tasty breakfast, and we appreciate your kind words about our team's efforts in maintaining the dining area.We understand your comments about the room setup, and we apologize for any inconvenience it may have caused during your work-related activities. We appreciate your understanding regarding our location, which offers a balance between accessibility and affordability.Should your travels bring you back to our area, we would be delighted to welcome you once again. If you have any additional feedback or specific suggestions for improvement, please feel free to share them.Best regards,JanelyAssistant Front Office Manager

10/10 Excellent

Jacobus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip Tallinn
Great place to stay, easy to find, good parking and good value for money.
Stayed 1 night in Sep 2023
Response from Stefan Zabolotnõi, Operations Manager on 8 Sept,2023
Dear Jacobus,Thank you for sharing your positive feedback about your stay with us. We're delighted to hear that you found our hotel to be a great place to stay, and that you appreciated the easy accessibility, good parking facilities, and the value for money we offer.Your satisfaction is our priority, and we're glad that you had a comfortable and enjoyable experience with us. If you have any suggestions or if there's anything specific you'd like to see in the future, please don't hesitate to let us know.We look forward to welcoming you back in the future and providing you with another great stay.Best regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always reliable Ibis
Good location. Very comfortably bed and room. Compelling price. Wish i were staying longer.
Stayed 1 night in Sep 2023
Response from Stefan Zabolotnõi, Operations Manager on 8 Sept,2023
Dear Peter,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's great to know that you found your bed and room comfortable as well. We appreciate your positive feedback, and we also wish you could have stayed longer!We look forward to welcoming you back in the future, and hopefully, you'll have the opportunity to extend your stay with us.Best regards,

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Janely on 26 Sept,2023
Dear Felipe,Thank you for sharing your thoughts on your recent stay with us. We're delighted to hear that you appreciated our hotel's cleanliness and convenient location with excellent connectivity to the center. Your feedback about the breakfast and room size is valuable, and we'll take it into consideration as we continually strive to improve our services.We hope to have the pleasure of hosting you again in the future. If you have any further comments or suggestions, please don't hesitate to share them.Best regards,JanelyAssistant Front Office Manager

10/10 Excellent

Irmantas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 3 nights in Aug 2023
Response from Stiina on 30 Aug,2023
We are happy to hear you had a positive experience at ibis Tallinn Center hotel! We hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
An awesome hotel just a short trek from the old town. Super friendly staff in a cool, modern facility. Complementary coffee in the lobby and a great breakfast round out the overall facility.
Stayed 2 nights in Aug 2023
Response from Stiina on 30 Aug,2023
We are happy to hear you had a positive experience at ibis Tallinn Center hotel! We hope your next visit will be as pleasant as the previous one.

10/10 Excellent

ENDA, New Westminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty new and in a good location. Parking was pretty easy as well. Overall it is a nice hotel. They could upgrade the room with fridge but other than that we are pretty happy with it.
Stayed 2 nights in Aug 2023
Response from Stiina on 30 Aug,2023
We are happy to hear you had a positive experience at ibis Tallinn Center hotel! We hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Russ, Canfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable
Response from Villu on 16 Aug,2023
Dear Russ!Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing ibis Tallinn Center hotel. We look forward to serving you for many years to come!

6/10 Okay

Valentina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Ok for 1 person.
The place is new anc clean, but there was a podium in between the beds. My mother' is elderly and she couldn't clime that bed,very uncomfortable. Also soap dispensers are too high . A little lower would ne easier to reach.
Stayed 1 night in Jul 2023
Response from Janely on 2 Aug,2023
Dear Valentina,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean and new. However, we apologize for the inconvenience caused by the podium between the beds. Your comment about your mother's comfort is valuable to us, and we'll take this into consideration for future room arrangements.Regarding the soap dispensers, we'll certainly review their placement to make them more accessible for all guests. Your input helps us improve the overall experience for everyone.We appreciate your valuable feedback and hope to welcome you and your mother back again, providing a more comfortable and enjoyable stay.Best regards,Assistant Front Office Manager

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard and consistent
Excellent, always reliably good
Stayed 2 nights in Jul 2023
Response from Sten on 2 Aug,2023
Hello,Thank you for your kind words! Our team is delighted to hear that you have always had a reliably good experience with Ibis Tallinn Center hotel.Your positive feedback is highly valuable to us, and it motivates us to continuously strive for excellence in providing our services. We will keep up our efforts to maintain high standards and deliver exceptional service to you.We hope to welcome you back to our hotel soon.Best regards,Reception

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Modern Hotel in a Great Location
Excellent, modern hotel which is only a 15-20 minute walk from Tallinn's city centre and Old Town. The room was in immaculate condition and was extremely clean. The beds were very comfortable as well. The hotel is excellent value for money, and I would highly recommend that anyone who is thinking about making a visit to Tallinn consider staying at this hotel.
Stayed 1 night in Jul 2023
Response from Villu on 22 Jul,2023
Thank you so much for taking the time to share your experience at ibis Tallinn Center hotel. We take pride in knowing our customers are happy with their hotel experience. Hope to see you again very soon.

10/10 Excellent

Juta

Stayed 1 night in May 2023
Response from Janely on 21 Jun,2023
Dear Juta,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are delighted to hear that you had a wonderful experience with us.Your satisfaction is our top priority, and we are thrilled to know that we met your expectations in terms of service, accommodations, and overall experience. It is always encouraging to receive such positive feedback as it reassures us that our efforts in providing exceptional hospitality are being recognized and appreciated.Should your future travels bring you back to ibis Tallinn Center, we would be absolutely delighted to welcome you once again. We look forward to the pleasure of serving you again soon!Warm regards,Reception

8/10 Good

Claudiu

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The room do not have a real place to protect your clothes and no refrigerator in room for cold drinks. The color of the room was too dark and dimmed the natural light
Stayed 5 nights in Apr 2023
Response from Stiina on 22 Apr,2023
Dear Claudiu, We are happy to read that you enjoyed your overall stay with us. I am sorry to hear that you were a bit disappointed with the room atmosphere and amenities. Unfortunately there is nothing I can do at this time the color scheme wise, but in the future you can let us know what kind of colors you like, since all our floors have different themes and colors to them. We hope you see you again in our hotel. Kind regards,StiinaFront Office Receptionist

8/10 Good

Trevor

Stayed 1 night in Apr 2023
Response from Stiina on 10 Apr,2023
Dear TrevorWe really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Juventino, Los Angeles

Liked: Staff & service, amenities, property conditions & facilities
Tallinn ibis is A Futuristic Building Safe Nation
Stayed 1 night in Mar 2023
Response from Stiina on 18 Mar,2023
Thank you for the great review! We can’t wait to have you back at ibis Tallinn Center hotel.

8/10 Good

Manish

Business traveller
Liked: Cleanliness, staff & service, room comfort
All good.
Stayed 1 night in Feb 2023
Response from Stiina on 11 Mar,2023
On behalf us all of us at ibis Tallinn Center hotel, I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience. Hope to see you again very soon.

10/10 Excellent

Dmitrijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Stiina on 16 Feb,2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Dennis

Stayed 2 nights in Oct 2022
Response from Stiina on 24 Oct,2022
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Stiina on 24 Oct,2022
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free coffee. It is good. Too weak coffee. It is bad.
Stayed 1 night in Oct 2022
Response from Stiina on 24 Oct,2022
Thank you so much for taking the time to leave us a rating.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to print a document, they printed it for me. I forgot an article of clothing in my room, they mailed it for me. Thanks!
Stayed 1 night in Sep 2022
Response from Stiina on 24 Oct,2022
Dear Thomas,Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.Sincerely,Stiina

10/10 Excellent

Trevor

Stayed 1 night in Sep 2022
Response from Stiina on 24 Oct,2022
Dear Trevor,We are happy to hear you had a positive experience at ibis Tallinn Center hotel! We hope your next visit will be as pleasant as the previous one.Sincerely,Stiina

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good budget option for Tallinn. Walkable distance to the bus station. 7 min ride to the airport. Rooms are Nice and clean.
Stayed 1 night in Sep 2022
Response from Stiina on 24 Oct,2022
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to bus station, food 24/7 nearby ,bar open 24/7 in hotel very nice property overall
Stayed 1 night in Sep 2022
Response from Stiina on 24 Oct,2022
Dear Dmitri,Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.Sincerely,Stiina

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2022
Response from Stiina on 24 Oct,2022
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice smelling
Highly recommended for a trip to estonia...about a mile from centre so bolt it!!!
Stayed 3 nights in Sep 2022
Response from Stiina on 24 Oct,2022
Dear Jonathan,We are happy to hear you had a positive experience at ibis Tallinn Center hotel! We hope your next visit will be as pleasant as the previous one.Sincerely,Stiina

10/10 Excellent

Yevgeniy

Stayed 1 night in Aug 2022

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Clean and comfortable, very close to the bus station
Stayed 1 night in Jul 2022

6/10 Okay

Igor

Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2022
Response from Jaan on 27 Jul,2022
Dear Igor, Thank you for your review. Kindly let us know what needs improving. Best wishes, Ibis Tallinn Center

10/10 Excellent

Riko

Stayed 3 nights in Jun 2022

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine. Very convenient location if you travel by bus. Free coffee in the lobby.
Stayed 1 night in Jun 2022

10/10 Excellent

helen, London

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff multilingual, polite, effect.
Stayed 1 night in Jun 2022
Response from Vlad on 26 Jun,2022
Dear Helen, Thank you very much for your feedback! We are happy to hear that you have enjoyed your time here and we are looking forward to seeing you again sometime soon :) ibis Team

10/10 Excellent

Scott

Liked: Staff & service, amenities, property conditions & facilities
This is a great hotel if you want to be near the Tallinn bus station (7-8 minute walk). It is also give or take a 15 minute walk to the old part of the city. It has an excellent breakfast and very nice, modern rooms. The staff is friendly and helpful. My only complaint is that the restaurant is supposedly open to 10:00 PM but was closed for food much earlier than that. Otherwise, no problems to report and would gladly stay here again.
Stayed 2 nights in Jun 2022
Response from Kristina on 23 Jun,2022
Dear Scott, We very much appreciate your comments regarding your stay at the ibis Tallinn Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristina Front Office

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, very clean. Definitely will stay next time.
Stayed 1 night in Jun 2022
Response from Hannah on 16 Jun,2022
Dear Marina, We very much appreciate your review regarding your stay at the ibis Tallinn Center, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Vladislav on 11 Jun,2022
Dear Michael, We are happy to know that you have enjoyed your stay a lot. Thank you very much. With best regards, ibis team

10/10 Excellent

Louis

Stayed 1 night in Jun 2022
Response from Hannah on 16 Jun,2022
Dear Louis, We very much appreciate your review regarding your stay at the ibis Tallinn Center, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah

10/10 Excellent

Indrek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel
I liked very much. Was on the business trip 1 week with family. Very nice and cosy hotel and room. Location is great for every kind of traveling. I traveled this time with car and parked in parking hall and right next to the hotel in Europark parking plot - both are great, Europark is a bit cheaper - 5€ per day. It was great to see for longer stayer's, that breakfast menu has a bit changed. Definitely will book again.
Stayed 6 nights in May 2022
Response from Stefan / Front Office Manager on 11 Jun,2022
Dear Indrek, Thank you for choosing ibis Tallinn Center for your recent trip to Tallinn. We were happy to hear that your stay went well and you could try and enjoy different parking option next to the hotel. Also we appreciate you pointing out the difference in the breakfast menu. We are constantly working on improving our breakfast selection so thank you. Thank you once again for this wonderful feedback and we hope to see you back here in the near future!