Tandern Hotels from S$57

"Very Clean, very easy to check in and check out."

"I have stayed at this hotel multiple times. The property itself is very good: spacious and comfortable rooms, an excellent spa area with large saunas, a great bar, and a decent restaurant. The location close to the airport is clearly a major advantage. However, the service level consistently falls short of what one would expect from a self-proclaimed 4.5-star hotel. Reception is often understaffed (sometimes only one person, occasionally no visible staff at all). The spa area feels unsupervised, with no visible personnel. There is no valet service, and guests are required to park in the back and carry their luggage without assistance. Overall, there is very little sense of proactive service or guest support. On a previous stay during heavy snowfall, the front parking area was half empty but blocked off for a future event. Despite explaining that I was leaving early the next morning and would not interfere with the event, the request to temporarily park in front was refused without flexibility. The interaction was polite, but completely rigid and indifferent. The hotel clearly benefits from conference business and airport-related agreements, and the infrastructure reflects that. Unfortunately, the service culture does not match the level of the facilities. A very good property, but the service experience prevents it from feeling like a true 4.5-star hotel, but rather Self-Serivce budget property. "

"The hotel is organized, well kept, clean and all that is needed is available."

"Yes!!"

"The rooms were small, but modern and clean"

"Beautiful hotel in small town near Munich. Nice breakfast. Has pool and sauna. Nice helpful staff. Overall great stay"

"The staff was amazing and the breakfast as delicious."

"The room was clean and very large. There was a vending machine in the lobby with nice snacks and drinks. It was very quiet at night. The shower kept flooding even after a short shower unfortunately. Walking from the train station was a little confusing, Apple maps sent us down a wrong path to a dead end nearby, but we still found it easily."

"Everything was great "