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"I really dnt understand the hotel staff contact me after 1month I have stay there and ask me to pay for the room I have send them email confirmation and they still ask me for money. Kindly check with the hotel what is going on "

"I had a very uncomfortable and unsafe experience at Hotel Laut Jaya. The room was dirty, old, and badly maintained. The toilet condition was also poor, and the overall room condition felt terrible. More importantly, I did not feel safe in the room. It used a physical key, the doorknob felt unstable, and the window could not be locked at all. As a solo traveller staying on the 2nd level, this made me feel very uneasy. I eventually decided to leave and book another hotel instead. I understand...

"This was our third time staying at The Residence. The location is lovely, staff are very friendly and helpful. Highly recommend."

"Amazing stay, friendly staff, clean room. Beautiful environments, especially the restaurant area close to the water. Even though it was low season and few people we still got immediate help to get on a snorkeling tour. We also had fun with the ping pong table and good encounters with the manager."

"It was a great stay! Only issue is the WiFi isn’t the greatest in the rooms."

"Good staff, need a bit of maintenance"

"Great staff who will be ready to serve you always."