Hotels near Teatro de Cancún

"Clean room, Staff was good most of the time! Outdoor pool was nice and clean."

"This is THE PLACE TO STAY!! The service in every area was excellent. The all inclusive dining was superb tasting for every meal. To lay on the beach and have beverages brought to you, again, in the all inclusive was perfecto!! Love this place! 3 rd visit for us."

"Was wife was charged extra for no reason. When she asked for an itemized receipt they gave her excuses why they couldn't do it. Do not stay at this hotel. "

"Great place away from the hustle and bustle. Food was sub par. Not very helpful when it came to food allergies. They would ask you but then do nothing about it. Waterpark was good, however they need more chairs to accommodate. Staff seemed bothered that we were asking questions or wanting to be served. We upgraded to level and to be honest I didn’t feel any extra perks were provided. They had their favorites that were either locals or people who visited a lot. I would not bring my family back to this place."

"We've been to this hotel multiple times. We love the property, the staff and the vibes. As we dine out often when visiting Cancun, we were never picky when it came to the food. We were however very pleased to find that this resort has now checked this box to make it perfect. We found ourselves on multiple occasions rushing back to make dinner at the hotel! On another note, I had ordered flowers and balloons for our anniversary. The flower delivery service I hired was very difficult to communicate with and the delivery took place after we had left for the day on an excursion. Upon returning to the hotel, we found that the staff had received the deliver and brought it to our room. They also filled the room and bed with flower petals. Thank you from the bottom of our hearts!"

"Honestly probably one of the worst resorts I have ever stayed at, and I’ve stayed at a lot.. the resort is extremely understaffed, the food was absolutely horrible. Many nights we went without eating because dinner at the restaurants was either nasty or the wait was extremely long. Buffet wasn’t open for dinner, only breakfast and lunch. Drinks were horrible and the amount of bars was minimal. There was hardly anything going on at the resort during be day, the entertainment was not fun. Stay away from this resort "

"Marlen helped me with chdckout, she was really helpful"

"Clean room,nice staff"

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