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Reviews of The Bell Boutique Hotel

The Bell Boutique Hotel
Hayarkon 50, Tel Aviv

Reviews

7.4

Good

Rating 10 - Excellent. 144 out of 635 reviews" "
Rating 8 - Good. 242 out of 635 reviews" "
Rating 6 - Okay. 145 out of 635 reviews" "
Rating 4 - Poor. 60 out of 635 reviews" "
Rating 2 - Terrible. 44 out of 635 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Stayed 1 night in Jan 2024
Response from Samer on 7 Mar,2024
Thank you

8/10 Good

Natalie

Stayed 1 night in Jan 2024
Response from Samer on 7 Mar,2024
Thank you

10/10 Excellent

Ioannis

Stayed 1 night in Jul 2023
Response from Samer on 1 Aug,2023
Thank you

8/10 Good

Christodoulos

Stayed 1 night in Jun 2023
Response from Samer on 4 Jul,2023
thank you

8/10 Good

alda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location , location for an old building it was clean ,cute and perfect for my needs. Staff friendly and courteous.
Stayed 1 night in Jun 2023
Response from Samer on 20 Jun,2023
Thank you

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property comfortable and close to the beach. Staff very obliging and helpful, good breakfast and complimentary vouchers for nearby restaurants. Shower/toilet room very small, quite a lot of noise outside during the night.
Stayed 2 nights in May 2023
Response from Samer on 31 May,2023
thank you

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, one block from the beach. Loved the room, modern with the jacuzzi tub. Only drawback was no elevator for a second floor room, with steep stairs
Stayed 3 nights in Apr 2023
Response from Samer on 3 May,2023
thank you

4/10 Poor

hart

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room smelled like cigarette smoke even tho it was designated ‘no smoking’.There was no hot water in the morning and the shower then stopped, with no water at all. Disappointing given the great location.
Stayed 1 night in Apr 2023
Response from Samer on 5 Apr,2023
sorry for that, we are doing our best all the time to improve. thank you for your feedback and review.

10/10 Excellent

Nathan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again, loving the house that Miriam built
I have been coming to this hotel for 10 years that should say it all right there. As always, the staff is incredible. The location is perfect right on the water plenty of restaurants and options for food like supermarkets within walking distance, a full service drug store within walking distance. When you stay here you’re treated like family.
The view of the Mediterranean from my pillow
Hanukkah in Tel Aviv Israel was wonderful
The view from the hotel sun deck
Stayed 3 nights in Dec 2022
Response from Samer on 24 Dec,2022
Thank you so much Nathan!!you are family.

6/10 Okay

Diana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed 4 nights and it could have been better. They never cleaned the room, they just made the bed and nothing else. The room looked very dirty. The guy at the reception was very friendly.
Stayed 4 nights in Nov 2022
Response from Samer on 25 Nov,2022
thank you

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is by the beach,concierge 24/7.Spa was great,staff friendly and helpful!
Stayed 2 nights in Nov 2022
Response from Samer on 21 Nov,2022
thank you

2/10 Terrible

FEREYDOUN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t mention anything during reservations, The whole street was under construction very loud noises, bad traffic around, no customer service and not friendly staff, the rooms are very small specially the single room it’s smaller than solitary jail size, I don’t know why Expedia advertise this place, This place is not worth even $10 dollar a day, stay away from this place
Response from Samer on 12 Nov,2022
thank you

4/10 Poor

Larry

Disliked: Staff & service, property conditions & facilities, room comfort
Nothing like the pictures
Room wasn't ready until 4:30 on day of arrival. No elevators and no one to help with luggage. We are seniors and had to drag our luggage up 3 flights of stairs. Rooms look nothing like the pictures on Hotels.com. No where to sit in the small room( no chairs) and one old chair on the balcony. The room was reasonably clean. Terrible bedding. The roof terrace looks nothing like the pictures. Just a mixed collection of tired old patio furniture that looked too dirty to sit on and a broken umbrella. The whole place is pretty tired but the location is good. Close to the beach and several restaurants. At the time we were there there is a big street construction project going on and we listened to back up beepers all night. No breakfast available. The girl at the front desk was very sweet . When we asked for a couple of chairs the crabby old manager barked something in Hebrew that sounded like "tell them to go #%*^ themselves" but she told me to take a couple from the cafe area. To finish they forgot about our wakeup call the morning we left.
Stayed 2 nights in Oct 2022
Response from Samer on 22 Oct,2022
Sorry about your bad experience

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Samer on 9 Oct,2022
thank you

2/10 Terrible

Nathanel, London

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only good for its location. Rooms are in decent condition but are absolutely tiny. no lift or staff to help carry your suitcases up 3/4 flights of stairs. Ordered 3 singles and instead got 1 single and 1 double. tiny bathroom. Understandably left the same day but after a lot of arguing to get money back was for some reason charged 3 nights worth.
Stayed 12 nights in Aug 2022
Response from Samer on 29 Sept,2022
thank you

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2022
Response from Samer on 22 Sept,2022
thank you

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather a shower than jacuzzi
We spent very little time in the room. Basically just to sleep. Didn’t care for the shower set up it got the whole bathroom wet. Ended up showering at the Gordon pool.
Stayed 3 nights in Sep 2022
Response from Samer on 17 Sept,2022
thank you

2/10 Terrible

kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not as pictured. We did not stay. No elevator or staff to carry luggage up stairs, room was teeny and “balcony” was so small and over looked construction garbage area. Bathroom was so small, no tub and did not resemble the pictures not to mention would have been quite difficult for 2 in this room
Stayed 2 nights in Sep 2022
Response from Samer on 7 Sept,2022
thank you

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service
Great view of ocean Great location
Stayed 2 nights in Aug 2022
Response from Samer on 3 Sept,2022
thank you

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the cutest little hotel a block off of boardwalk. We had the room on 2nd floor with a balcony overlooking the sea. Gorgeous view of both the sea and the bustle and hustle of Tel Aviv down below on the street. Everything was very close by especially when renting the electric scooter. The room was very clean and extremely comfortable. The bed was quite comfortable too. The parking is offsite so it would have been nice if this info was provided on the Hotels site’s page as there is no where to idle when checking in (lots of construction all around)
Stayed 2 nights in Aug 2022
Response from Samer on 24 Aug,2022
thank you

6/10 Okay

Malka

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Samer on 8 Aug,2022
תודה

2/10 Terrible

yousef

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not recommend be ready tonot sleep
The photo something and the reall something else, location in the old city Be ready at for the check out at 11 clock No water complementary, all night was constriction in thd street , so noyes area, its not same photo at all.
Stayed 1 night in Jul 2022
Response from Samer on 28 Jul,2022
thank you

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's located in a nice area very close to the beach. The rooms are decent not too small and the internet wifi works fine.
Stayed 1 night in Jun 2022
Response from Samer on 23 Jun,2022
thank you

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel between Tel Aviv and Jaffe
The Bell Boutique is a nice little hotel in the southern end of Tel Aviv. It is a short block from the beach. The service was great - super friendly staff, especially Moshe when I arrived. The room was comfortable enough, with A/C working great - it was warm in the area, so A/C is a must. The bed was comfortable. All was super clean and nice. There was road construction going on right next to the hotel, so figuring out how to get my stuff out of my rental car and into the hotel was a challenge. Parking is off-site. About a block away. The map software got me there ok, but it was a roundabout drive. The parking garage was well-lit and clean and had a guard, it was in the basement of a neighboring building. I had to pay extra for the parking. I thought it was included. Not that much, just $15, but a surprise. The included breakfast was a voucher for a cafe about a block away. The food there was good, but again, not on site. This would have been good to know ahead of time. Big issue: NO ELEVATOR. I was on the 2nd (aka 3rd) floor, and had to lug my bags for multi-week trip upstairs. This would be a big issue for some people. NOT accessible friendly. It is a "boutique" hotel, but the "bell" theme just wasn't there. I nice place to stay away from hotel row, close enough to center of Tel Aviv, close to beach. Oh, the roof-top lounge was nice in the evening.
Stayed 1 night in Jun 2022
Response from Samer on 23 Jun,2022
thank you

10/10 Excellent

Haya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Samer on 17 Jun,2022
Thank you

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucket list holiday!
This was a bucket list tick holiday to Tel Aviv Israel. The Bell boutique hotel didn’t let me down. Staff very friendly especially sunny on reception. Made me feel very welcome as travelling alone. Very clean and a perfect location. Would definitely recommend and I would stay again.
Stayed 5 nights in Jun 2022
Response from s on 16 Jun,2022
Hi Karl Thank you so much Hope to see you next time

10/10 Excellent

Cindy, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Samel was friendly and very helpful. The location was great, close to the beach, restaurants, markets and shopping. The rooftop sun deck is very nice too!
Stayed 1 night in Jun 2022
Response from Samer on 10 Jun,2022
thank you so much cindy hope to see you again

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, too expensive, small room, few amenities
Stayed 1 night in May 2022
Response from Samer on 11 Jun,2022
thank you

10/10 Excellent

Sally

Stayed 1 night in Apr 2022

10/10 Excellent

LIPAZ

Stayed 1 night in Mar 2022
Response from Samer on 9 Mar,2022
תודה רבה

8/10 Good

Bayan

Stayed 1 night in Feb 2022
Response from samer on 18 Feb,2022
thank you

10/10 Excellent

Maria Auxiliadora

Stayed 1 night in Feb 2022

10/10 Excellent

Leopoldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from samer on 14 Jan,2022
thank you

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Room was good size for one person. Cute hotel and in a very good area. One block from the beach. I would stay there again.
Stayed 3 nights in Dec 2021
Response from samer on 14 Jan,2022
thank you

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean place.
Sorry i ordered this hotel Will never be back Not a clean room, is under statement.
Stayed 1 night in Dec 2021
Response from Samer on 21 Dec,2021
thank you

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and extremely nice & kind stuff 😎
Stayed 2 nights in Nov 2021
Response from Samer on 2 Dec,2021
THANK YOU

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing this week place has going for it is location. I wrote a letter to the manager and have yet to receive a reply! Attn. Manager. We are writing in regards to our stay at Bell hotel this past weekend. There were several issues with the room. We complained several times but nobody did anything to correct the situation. The issues were as as follows: - Friday evening. I discovered that the shower was filthy with old collections of hair in it. The corner of the shower had a large chunk of sand. We also reported the air conditioning as not working properly. Reception said they would check. Nothing done. We could sleep properly because of the noise. Saturday we repeated the requests and were reassured everything would be taken care of. Nothing happened!! Sunday morning my husband realized that the bathroom drain was plugged which explains the hair and other dirty things. This is entirely unhygienic and serious particularly in these times. As a travel writer I find this unacceptable and request that you refund us for one night at the Bell. I have attached some photos and will expect a reply. Certainly hope I won’t have to take this complaint to Health Dept.
Stayed 2 nights in Nov 2021
Response from Samer on 30 Nov,2021
thank you

2/10 Terrible

Byron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible hotel
I was unfortunately deported from Israel due to a covid restriction which came into effect while I was travelling. I did not have suitable warning from the Israeli government. on my arrival to the airport no information was given to the travelers we were deported and put back on a plane with no network access. Once I landed in dubai and got internet access I contacted hotels.com to assist me in cancelling the hotel. The attempted to cancel the hotel booking. however the hotel did not answer the phone. i only managed to get the hotels email address when they replied to a google message. long story short the hotel charged ne for the full booking and are not willing to refund due to the circumstances. poor service
Stayed 2 nights in Nov 2021
Response from Samer on 30 Nov,2021
thank you

6/10 Okay

Oren

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Cockroaches
Well, except from the cockroaches in the room, it was OK
Stayed 1 night in Nov 2021
Response from Samer on 20 Nov,2021
thank you

8/10 Good

Aya

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2021
Response from Samer on 18 Nov,2021
thank you

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff & room
Great location and very friendly staff that gave me a fantastic room to look out towards the beach. Comfortable bed and I was able to leave my luggage there after check out until my ride arrived. Would stay again!
Stayed 1 night in Sep 2021
Response from orian on 7 Sept,2021
we enjoyed having you as our guest....we will be happy to see you again . have a good day and happy holidays

8/10 Good

Elad

Stayed 2 nights in Aug 2021
Response from Samer on 17 Sept,2021
thank you

8/10 Good

meir

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
כשנכנסנו לחדר ראינו שיש ביגוד זרוק על הרצפה שלא נאסף לאחר עזיבת האורחים הקודמים והמיטה היתה קצת לא נקייה , ביקשנו להחליף מצאים ולפנות את הביגוד , המנהל ישר נתן הוראה למנקה , לאחר שהפנה את גבו היא החלה לקלל אותנו , מיותר לציין את האכזבה שלנו , המנהל ישר נתן פתרון בכך שהעביר אותנו לחדר אחר ואף יותר טוב אבל נשאר טעם מר מכך , יש לציין שהתארחנו במלון זה כחודש וחצי קודם ומכיוון שהיה מעולה חזרנו אליו שוב , חבל שבגלל עובד אחד יהיה כתם על מלון שלם
Stayed 1 night in Aug 2021
Response from Samer on 17 Sept,2021
תודה רבה נקח זאת לתשומת ליבנו ונשמח לראותכם שוב

4/10 Poor

Michael

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
We ordered 2 rooms with friends. We arrived a little earlier than 3 days. We were forced to take a walk first, and then sit exactly until 3, a minute per minute. Besides us, 4 or 5 more couples were also sitting and waiting. Moreover, the rooms were ready, they were simply not occupied. The clerk at the reception just sat and talked to his friend. They began to populate at exactly 3 and look like they are doing a favor. The rooms themselves have not seen renovation for a long time. The cleanliness is poor. There was no toilet paper, so we had to go and get it ourselves. We have been to this hotel 3 times before and since the location is good and there was always a good attitude and service. We won't come back here again Ordered through hotels.com the price included all taxes. Actually filmed more 882 instead of 753 per room + 50 parking
Stayed 1 night in Aug 2021

8/10 Good

Elad

Stayed 2 nights in Jul 2021
Response from Samer on 29 Jul,2021
thank you

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
pandemic going on and they would not gove me my money back
Stayed 5 nights in Mar 2021
Response from Samer on 30 Mar,2021
thank you

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great stay.
Stayed 1 night in Mar 2021
Response from Samer on 30 Mar,2021
thank you

6/10 Okay

Eli

Stayed 1 night in Feb 2021
Response from Samer on 30 Mar,2021
thank you

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. The staff was really nice and helpful. The room was also very clean. There is no better hotel in Tel Aviv for such a price. I really enjoyed it
Stayed 1 night in Feb 2021
Response from Samer on 5 Feb,2021
Thank you Silas, Hope to see you again. Greetings, Samer. Bell-Hotel.