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Reviews of Cedar Meadows Resort & Spa

3.5 out of 5
Cedar Meadows Resort & Spa
1000 rue Norman Street, Timmins, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 275 reviews" "
Rating 8 - Good. 85 out of 275 reviews" "
Rating 6 - Okay. 39 out of 275 reviews" "
Rating 4 - Poor. 12 out of 275 reviews" "
Rating 2 - Terrible. 8 out of 275 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sheena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem 💎 of the North!
Stayed 1 night in May 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and the chalet comfortable. Food was excellent.
Stayed 2 nights in May 2024

6/10 Okay

Chantal

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Need to upgrade
Stayed 1 night in Apr 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

emile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the atmosphere and great staff!
Stayed 1 night in Apr 2024

8/10 Good

Montanah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was extremely helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Feb 2024

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, room was very clean and it was quiet. Loved everything about tit
Stayed 3 nights in Feb 2024
Response from Paul Anderson General Manager on 23 Feb,2024
thank you for your kind words. We look forward to seeing you again in the future

6/10 Okay

Karen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed in our stay this past weekend. The spa was limited and dirty. The restaurant did not have any vegan options despite my calling ahead of time. The staff were not overly friendly.
Stayed 2 nights in Feb 2024
Response from Paul Anderson General Manager on 23 Feb,2024
Thank you for your feedback. It is comments like yours that helps make an necessary changes.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our 44th Anniversary at Cedar Meadows and loved it. Nice room and great food.
Stayed 1 night in Feb 2024
Response from Paul Anderson General Manager on 23 Feb,2024
We are glad that we could be part of your special night.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant had great food.
Stayed 1 night in Jan 2024
Response from Paul Anderson General Manager on 23 Feb,2024
We are glad you enjoyed your meal. Hopefully we will see you again.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing evening out...
Smooth check in, room was as advertised and dinner at the restaurant was awesome. Lise looked after us with great care and the food was delicious. Good sleep, great omelette for breakie... and home sweet home. Thanks for another great overnight visit!
Stayed 1 night in Jan 2024
Response from Paul Anderson General Manager on 22 Jan,2024
Thank you for the kind words. We look forward to seeing you again soon

6/10 Okay

Joe

Business traveller
Liked: Staff & service
The staff were cheerful and friendly. The restaurant was very nice. The room was only ok. It had not been cleaned as well as it should. The hot water only got warm and the room was very dark ( needed my reading lamp to do work on my laptop).
Stayed 1 night in Jan 2024
Response from Paul Anderson General Manager on 22 Jan,2024
We are sorry to hear that your stay did not meet your. expectations. We are working hard to make improvements. Hopefully you will try us again soon to see what we have done.

10/10 Excellent

Annick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hot tub and shower
Stayed 1 night in Nov 2023
Response from Paul Anderson General Manager on 17 Nov,2023
We are glad you enjoyed our facility . We look forward to seeing you again soon.

2/10 Terrible

Andrew

Stayed 1 night in Nov 2023
Response from Paul Anderson General Manager on 13 Nov,2023
Hello AndrewI am sorry you did not enjoy your stay with us. If you would like to contact me at the hotel to discuss your stay that would be great to see if there is something we could do to improve our performance.

10/10 Excellent

Karisma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant and the staff were welcoming and provided outstanding service!
Stayed 1 night in Oct 2023
Response from Paul Anderson General Manager on 9 Nov,2023
Thank you for your kind words. I will forward them to the staff.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was wuiet
Stayed 1 night in Oct 2023
Response from Paul Anderson General Manager on 3 Nov,2023
Thank you for your kind review and we are glad that you enjoyed your stay.

8/10 Good

Monique

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, loved the quietness here. The only negative experience is checking in (which was no fault of the hotel). Our reservation was made by third party (our host) and on check in the hotel required a visa to have on file during our stay, which is standard practice for all hotels, but we didn’t provide one so they had to contact the person who made the reservation. It didn’t take long for that person who made our reservation to call in their visa, it worked out at end but using third party (Expedia, Bookings, etc.) doesn’t release person’s visa (to have on file during our stay) to the hotel who made the original reservation for us. I hope this made sense. Thank you
Stayed 1 night in Nov 2023
Response from Paul Anderson General Manager on 3 Nov,2023
Hello Monique.It's great to hear that you enjoyed your stay, and thank you for the positive review. We look forward to having you stay with us again in the future.

6/10 Okay

Mohit

Travelled with partner
Liked: Staff & service
I have enjoyed my stay. I think the building as to its standards it needs a renovation. But staff was amazing and services were awesome.
Stayed 1 night in Oct 2023
Response from Paul Anderson General Manager on 24 Oct,2023
Thank you for the kind words about the staff and service. We are in the planning process of updates to the facilities as well and hopefully beginning them soon.

10/10 Excellent

emile

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the feeling of isolation although it’s right in town.
Stayed 1 night in Oct 2023
Response from Paul Anderson General Manager on 21 Oct,2023
Thank you, we are very proud of our location. Private setting but still only 5 minute drive to almost everything.

10/10 Excellent

Shraddhaba

Stayed 1 night in Oct 2023
Response from Paul Anderson General Manager on 10 Nov,2023
Thank you for your kind review. We look forward to seeing you again in the future.

6/10 Okay

Gail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One thing I think should be noted was the front desk person was NOT in a good mood at all.. The hotel said pets were allowed yet she was not impressed to see my little dog with me.. said there were no rooms on the first floor and it took 30 minutes to check in she was rude the whole time and made us feel super uncomfortable being there... The whole reason we booked there was for our dog.. If you are going to have pets permitted- be prepared for that .
Stayed 1 night in Oct 2023
Response from Paul Anderson General Manager on 18 Oct,2023
Thank you for your comments. I am sorry that your experience here was not pleasant. I would like to investigate this a little deeper, however I would need you to contact the resort to gather more information, please contact us at your convenience.

6/10 Okay

Cynthia

Travelled with family
Disliked: Cleanliness
The restaurant dining area wasn’t clean, the food was ok, expensive considering it was all pre-made and there was no chef. The Nordic spa was ok the ‘hot bath’ wasn’t that hot, it was only around 99-100 degrees.
Stayed 1 night in Oct 2023
Response from Paul Anderson General Manager on 18 Oct,2023
Thank you for your remarks. We do not use pre-made food here at our resort. Everything is cooked to order. I would like to opportunity to discuss this with you at your convenience please contact the resort. Thank you

2/10 Terrible

Denise

Travelled with family
Disliked: Staff & service
Not pleased with our stay.
I hated that, as seniors we were forced to climb stairs to our second floor accommodations and not be offered a better accommodation on the first floor. Also, that we’d have to continuously go back down those dreaded stairs to get our room access card fixed because it rarely worked. We were attending our mother’s funeral and when asking for a place for my sisters and family members to sit and chat, they wanted to charge us. Only at Cedar Meadows would they be so inconsiderate! Even the Holiday Express, where my other sister had stayed, had offered us the dining room the night before. So, we’re we impressed with this hotel? Not on your life?
Stayed 6 nights in Sep 2023
Response from Paul Anderson General Manager on 18 Oct,2023
I am sorry to hear about your stay. I would like to investigate this in depth to ensure this type of thing does not happen again however I need a little more detail on the dates. Could you please contact the resort so that I can gather more details.

6/10 Okay

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable quiet stay, but more than one proper wheelchair accessible room is needed. There’s only one with an accessible bathroom and it only has one bed. Breakfast was cold and not great, but dinner is fantastic.
Stayed 2 nights in Sep 2023
Response from Paul Anderson General Manager on 2 Oct,2023
Hello Sara. We are glad you enjoyed your stay. I apologize for the breakfast issue. I hope you will get to stay with us again so that we can improve our performance.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
A pool and hot tub would be a nice addition.
Stayed 1 night in Sep 2023
Response from Nathalie on 29 Sept,2023
Thank you James for your feedback. we value your opinion and will bring it up to upper management. Also, thank you for this great rating!

4/10 Poor

Nathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a nice place to stay compared to all the other options. The odd animal sighting didn't make up for how poor the rest of the place is. In the room I stayed, there was a giant hole in the floor of the shower. They placed a mat over it as if I wouldn't notice but I immediately lifted the mat and saw it. So I couldn't shower because I knew water would get everywhere. I don't know how this hasn't caused water damage everywhere. Also, I had to pry information out of the front desk staff. When I checked in there was no information or direction on how to access the spa. When I asked I was told I had to pay extra which was fine, I just wanted to know when, where and how. Same with the ice machine. I had to ask and it was like I had been asking for a favor of some kind as opposed to informed of the services available to me for staying and paying money. I also saw cabins available on the property. No idea how much or availability. I gave up at that point. The room hadn't been dusted or cleaned properly. Just brutal. If you're thinking of staying here, just book somewhere else. I saw a black swan and an elk I think. The elk was yards away behind several layers of fence and the swan I almost hit with my car because for some reason they thought it was a good idea to have the ponds at the main entrance. I could probably mention more but I think that gives you a good idea what's going on over there.
Stayed 2 nights in Aug 2023
Response from Paul Anderson General Manager on 28 Sept,2023
Hello NathanSorry to hear that you did not enjoy your stay here. It is not our usual standard for sure. Please let me know if there is anything that I can do. I know it is after the the fact, but we would like a chance to fix it. You can reach me at the resort.

2/10 Terrible

Jeff

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Paul Anderson General Manager on 25 Sept,2023
Hello Jeff. I am sorry to hear that your experience was not to your satisfaction If you would like to discuss your stay with me please contact the resort and ask for me Paul Anderson or provide me with your contact information and I will reach out to you.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Paul Anderson General Manager on 22 Sept,2023
Thank you for the great rating!! We are glad that you enjoyed your stay and we look forward to seeing you again soon.

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nathalie on 11 Sept,2023
Thank you Janelle for this great rating.We are pleased that your stay with us was enjoyable.We hope to have you here as our guest in a near future.

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in the country and quiet
Stayed 1 night in Sep 2023
Response from Nathalie on 7 Sept,2023
Thank you Amanda for taking the time to rate our Resort.We are pleased that you had an enjoyable stay with us and we hope to have you here a our guest in a near future.

10/10 Excellent

Suzanne

Stayed 1 night in Aug 2023
Response from Paul Anderson General Manager on 25 Sept,2023
Thank you for the great review. We are Glad that you enjoyed your stay.

4/10 Poor

Lise

Disliked: Property conditions & facilities
The room was shabby & run down. Broken door handles & locks, ripped chair upholstery, stained walls & doors. Black out curtain was old with many holes. Bathroom & beds were clean. Evening desk clerk was abrupt and not welcoming. Morning desk clerk was pleasant and professional. The grounds are well maintained with interesting wildlife. I would not stay here again because of the condition of the room and the reception I received when checking in.
Stayed 2 nights in Aug 2023
Response from Paul Anderson General Manager on 6 Sept,2023
Hello Lisa.First of all I would like to apologize for your experience at checkin. Our Staff are usually friendly and accommodating, however that being said I will speak to them all and remind them of the importance of great customer service. I will also speak with our housekeeping department and remind them about the attention to details that make our resort beautiful. I do hope that you will stay with us again to allow us to meet your expectations.

8/10 Good

Steve

Stayed 5 nights in Aug 2023
Response from Nathalie on 20 Sept,2023
Hello Steve, thank you so much for this great rating. We are pleased to know that you enjoyed your stay with us.

10/10 Excellent

Ron

Stayed 1 night in Aug 2023
Response from Nathalie on 20 Sept,2023
Hello Ron, great rating! Thank you so very much!

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Nathalie on 1 Sept,2023
Thank you Pierre for the great rating! We appreciate that you too the time to rate us.In hope to have again as our guest, have a great day.

8/10 Good

Jen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2023
Response from Paul Anderson General Manager on 31 Aug,2023
Thank you for the review. While 8 out of 10 is good, we hope that we can get a 10 out of 10 on your next visit and we look forward to seeing you again

10/10 Excellent

Darren Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Paul Anderson General Manager on 25 Aug,2023
Thank you for the wonderful rating. We are glad you enjoyed your stay and look forward to seeing you again in the future

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very good staff
Stayed 1 night in Aug 2023
Response from Paul Anderson General Manager on 24 Aug,2023
Thank you very much! We are glad you enjoyed your stay

10/10 Excellent

Calvon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend get away
Cedar Meadows is a quite peaceful place to stay. This was my second visit to the Spa, but my first time staying at the Hotel. It offers a very clean friendly and helpful environment. When ever I am in Timmins this will be my place to stay.
Stayed 2 nights in Aug 2023
Response from Paul Anderson General Manager on 22 Aug,2023
thank you for your kind words. We are very glad that you enjoyed your stay with us. We Hope to see you again in the future.

8/10 Good

Andrew

Stayed 2 nights in Aug 2023
Response from Nathalie on 11 Sept,2023
Thank you Andrew for this great rating.In hope to have you here as our guest again soon.

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thé nordique bath thé ambiance easy parking
Stayed 1 night in Aug 2023
Response from Paul Anderson General Manager on 20 Aug,2023
Thank you for your kind words. We are glad you enjoyed your swtay.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be close to Timmins but off the Main Street. Quiet and comfortable as always.
Stayed 1 night in Aug 2023
Response from Nathalie on 18 Aug,2023
Thank you Chris for this great review and score. We appreciate your patronage and looking forward to your next visit.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for visitors to the great city of Timmins
Stayed 2 nights in Aug 2023
Response from Nathalie on 18 Aug,2023
Thank you so much Paul for taking the time to review and score our Resort. We appreciate greatly your patronage and we are looking forward o your next visit with us.

6/10 Okay

Corey

Stayed 1 night in Aug 2023
Response from Nathalie on 16 Aug,2023
Thank you Corey for your score and review.

6/10 Okay

John

Stayed 1 night in Aug 2023
Response from Nathalie on 4 Sept,2023
Thank you John for taking the time to rate our establishment. How can we better our services for your next visit? We hope to have you as a guest again soon.

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2023
Response from Nathalie on 16 Aug,2023
Thank you Julie for your score. Please let us know how we can better you next stay with us. Your feedback is very important and valuable to us to better inform our staff and improve on our services.

10/10 Excellent

KARL, Port Saint Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and secluded
Response from Paul Anderson General Manager on 11 Aug,2023
Thank you for the positive review. we are glad you enjoyed your stay. Hope to see you again in the future

8/10 Good

Michelle P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Paul Anderson General Manager on 10 Aug,2023
We are so glad that you enjoyed your stay. We look froward to seeing you again.