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Flat-screen TV
Flat-screen TV
Desk, free WiFi, linens
Desk, free WiFi, linens

Guest reviews

43 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Free WiFi
Restaurant
Business Services
Laundry
Housekeeping
24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSunflower Ferry8 min drive
Popular LocationTarumaezan Shrine9 min drive
Popular LocationTomakomai Golf Resort 7220 min drive
AirportSapporo (CTS-New Chitose)34 min drive

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  • Single Room, 12㎡, Smoking

    4/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 1
    More detailsSingle Room, 12㎡, Smoking
  • Single Room, 12㎡, Non Smoking

    Room amenities

    • 12 sq m
    • Sleeps 1
    More detailsSingle Room, 12㎡, Non Smoking
  • Single Room, 14㎡, Non Smoking

    4/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 1
    More detailsSingle Room, 14㎡, Non Smoking
  • Single Room, 14㎡, Smoking

    Room amenities

    • 14 sq m
    • Sleeps 1
    More detailsSingle Room, 14㎡, Smoking
  • Double Room, Non Smoking

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsDouble Room, Non Smoking
  • Double Room, Smoking

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsDouble Room, Smoking
  • Twin Room, Smoking

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsTwin Room, Smoking
  • Twin Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsTwin Room, Non Smoking
  • Semi-double Room, Non Smoking

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsSemi-double Room, Non Smoking
  • Semi-double Room, Smoking

    5/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsSemi-double Room, Smoking

About this area

Tomakomai

Smile Hotel Tomakomai is located in Tomakomai. Sunflower Ferry and Tomakomai Golf Resort 72 are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Doraemon Wakuwaku Sky Park and Northern Horse Park.
Visit our Tomakomai travel guide
View in a map
Popular Location

What's nearby

  • Sunflower Ferry - 8 min drive
  • Tarumaezan Shrine - 9 min drive
  • Tomakomai Golf Resort 72 - 20 min drive
  • Utonai-ko Sanctuary - 22 min drive
  • Nishiki Onuma Park - 31 min drive

Getting around

  • Tomakomai Station - 12 min walk
  • Numanohata Station - 16 min drive
  • AirportSapporo (CTS-New Chitose) - 34 min drive

Restaurants

  • Where to eat
  • Carioca – Buffet restaurant offering Japanese cuisine. Serves breakfast daily.

About this property

Smile Hotel Tomakomai

3-star hotel with restaurant and 24-hour front desk
This smoke-free hotel features a restaurant, a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. All 92 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs with digital channels. Showers, desks and free toiletries are among the other amenities that guests will find.
Smile Hotel Tomakomai offers 92 forms of accommodation with complimentary slippers and free toiletries. Flat-screen televisions come with digital channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • Japanese

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Slippers

Policies

Check-in

Check-in between 3 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Smile Hotel Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

Can I cancel my reservation for free at Smile Hotel Tomakomai and receive a full refund?
Yes, Smile Hotel Tomakomai offers free cancellation on select room rates, because flexibility matters! Please refer to Smile Hotel Tomakomai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Smile Hotel Tomakomai?
As of 23 Sep,2020, prices found for a 1-night stay for 2 adults at Smile Hotel Tomakomai on 27 Sep,2020 start from SG$91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Smile Hotel Tomakomai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Smile Hotel Tomakomai?
Smile Hotel Tomakomai doesn't offer parking.
What time is check-in at Smile Hotel Tomakomai?
Check-in is from 3 PM to anytime.
What time is check-out at Smile Hotel Tomakomai?
Checkout is at 10 AM.
Where is Smile Hotel Tomakomai located?
Situated in Tomakomai, this hotel is in the same region as Sapporo Dome. Tomakomai Station is 12 minutes by foot.
3.3
43 reviews
5 - Excellent
6
4 - Good
11
3 - Okay
19
2 - Poor
5
1 - Terrible
2

3.2/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

3/5 Okay

Sad face IconDisliked: Cleanliness, room comfort
Bathroom wasn't clean. Everything smelled like stale cigarettes.

3/5 Okay

Happy face iconLiked: Staff & service
Quiet and clean
The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
only good for a quuck transit stays for next day
When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

5/5 Excellent

Stayed 2 nights in Jun 2020

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