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Reviews

41 reviews

Amenities

  • Free WiFi
  • Free parking
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Sea Station Plat Seaport Market
    18 min walk
  • Popular Location
    Sunflower Ferry
    9 min drive
  • Popular Location
    Tarumaezan Shrine
    11 min drive
  • Airport
    Sapporo (CTS-New Chitose)
    38 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Single Room, 12㎡, Smoking

    Room Amenities

    • Sleeps 1
    • 1 Large Single Bed
    More details
  • Single Room, 12㎡, Non Smoking

    Room Amenities

    • Sleeps 1
    • 1 Large Single Bed
    More details
  • Single Room, 14㎡, Non Smoking

    Room Amenities

    • Sleeps 1
    • 1 Large Single Bed
    More details
  • Single Room, 14㎡, Smoking

    Room Amenities

    • Sleeps 1
    • 1 Large Single Bed
    More details
  • Double Room, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Double Room, Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Twin Room, Smoking

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Twin Room, Non Smoking

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Semi-double Room, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Single Bed
    More details
  • Semi-double Room, Smoking

    Room Amenities

    • Sleeps 2
    • 1 Single Bed
    More details

About this area

Tomakomai

Smile Hotel Tomakomai is located in Tomakomai. Sunflower Ferry and Tomakomai Golf Resort 72 are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Doraemon Wakuwaku Sky Park and Northern Horse Park.

Popular Location

What's nearby

  • Sea Station Plat Seaport Market - 18 min walk
  • Sunflower Ferry - 9 min drive
  • Tarumaezan Shrine - 11 min drive
  • Tomakomai Golf Resort 72 - 20 min drive
  • Lake Onneto - 21 min drive

Getting around

  • Sapporo (CTS-New Chitose) - 38 min drive

Restaurants

  • Where to eat
  • Carioca – Buffet restaurant offering Japanese cuisine. Serves breakfast daily.

About this property

Smile Hotel Tomakomai

3-star hotel with restaurant and 24-hour front desk
This smoke-free hotel features a restaurant, a microwave in a common area and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. All 92 rooms offer free WiFi and free wired Internet, plus fridges and showers. Desks and free toiletries are also available to guests.
Smile Hotel Tomakomai offers 92 forms of accommodation with free toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a shower and a bidet. Housekeeping is offered on a daily basis and hairdryers can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 660 per person
1 restaurant

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities

Languages spoken

Japanese

Business services

Meeting rooms

More

Shared microwave
Smoke-free property

Room amenities

Bathroom

Bidet
Free toiletries
Hairdryer (on request)
Shower

Food and drink

Fridge

More

Desk

Policies

Check-in

Check-in between 3 PM - 4 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

  • This property reserves the right to refuse service animals under certain circumstances. If you wish to travel with a service animal please contact the property in advance.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 660 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Smile Hotel Tomakomai
  • Smile Hotel Tomakomai Hotel
  • Smile Hotel Tomakomai Tomakomai
  • Smile Hotel Tomakomai Hotel Tomakomai
3.3

Guest rating

5 - Excellent
5
4 - Good
10
3 - Okay
19
2 - Mediocre
5
1 - Poor
2
3.2
Cleanliness
3.7
Service and Staff
3.2
Amenities
3.2
Property condition

2/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2017

3/5

  • Disliked: Cleanliness, room comfort

Bathroom wasn't clean. Everything smelled like stale cigarettes.

3/5

  • Liked: Staff & service

Quiet and clean

The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

3/5

  • Liked: Cleanliness, staff & service

only good for a quuck transit stays for next day

When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

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