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Reviews of Hotel Trapani In

3 out of 5
Hotel Trapani In
Vicolo Pescatori, angolo Via Biscottai, Trapani, TP

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 124 reviews" "
Rating 8 - Good. 38 out of 124 reviews" "
Rating 6 - Okay. 4 out of 124 reviews" "
Rating 4 - Poor. 3 out of 124 reviews" "
Rating 2 - Terrible. 0 out of 124 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Streets very dirty
Stayed 2 nights in May 2024

4/10 Poor

Lisa F

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is nicely designed but small rooms. Does have an elevator which was a treat for this price. Staff was decent to good, but main issue for us was the shower drain was so plugged it overflowed into the room and we had to mop up the flood. Told the desk when we went out for sightseeing and on return they said it was « fixed » but it appeared they only changed out the towels. Location was « ok » in terms of walkable but probably I would spend more and find a more upscale hotel.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Vincenzo on 11 May,2024
Gentile Ospite, grazie per la sua recensione.Distinti Saluti

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Trapani
Wonderful small hotel in an absolute perfect location...right across the street from the ferry terminal to go to the Egadi islands and the bus stop to go to Palermo! Rooms are small but modern and very comfortable. Nice and helpful staff. Good breakfast. Good value for the price. I highly recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to water transportation to Egadi Islands. Sbort distance from the train station.
Stayed 4 nights in Jun 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trapani In
Great breakfast and modern rooms
Stayed 3 nights in Apr 2023
Response from VINCENZO on 23 May,2023
Dear Guest, thank you for your review. Best Regards

10/10 Excellent

cecelia

Stayed 1 night in Oct 2022
Response from VINCENZO on 8 Jan,2023
Dear Guest, thank you for your review. Best Regards

10/10 Excellent

Réal, Dollard des Ormeaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel in order to visit the old town sector is perfect.
Stayed 1 night in Oct 2022
Response from VINCENZO on 8 Jan,2023
Dear Guest, thank you for your review. Best Regards

10/10 Excellent

Cecelia

Stayed 1 night in Oct 2022
Response from VINCENZO on 8 Jan,2023
Dear Guest, Thank you for your review.Best Regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
It was amazing! We stayed for three nights in Trapani and are very glad we chose to stay here. The rooms were clean, bed was comfortable, and the staff was accommodating/welcoming for the entirety of our stay. They even went out of their way to make our time there even better than anticipated. It was no surprise that when we tried to extend our stay, they were all booked up! 10/10 would recommend to friends who want to visit this city and need somewhere to stay.
Stayed 3 nights in Sep 2022
Response from VINCENZO on 8 Jan,2023
Dear Guest, thank you for your review. Best Regards

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from VINCENZO on 8 Jan,2023
Dear Guest, thank you for your review. Best Regards

10/10 Excellent

Bridgett

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Affordable so good price performance
Stayed 1 night in Jun 2022
Response from VINCENZO on 8 Jan,2023
Dear Guest, Thank you for your review.Best Regards

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute rooms
Stayed 3 nights in Sep 2021
Response from VINCENZO on 8 Jan,2023
Dear Guest, Thank you for your review.Best Regards

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing staff, great location, comfortable bed and tasty breakfast. Only downside was the slow elevator while staying at the upper floor :)
Stayed 1 night in Aug 2021
Response from La Direzione on 11 Aug,2021
Dear Filip, we are so glad your stay here at Trapani In Hotel has been so glad and comfy. We love that you appreciated our staff kindness and skills. We hope to host you again.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from VINCENZO on 8 Jan,2023
Dear Guest, Thank you for your review.Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Vincenzo on 16 Oct,2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Vincenzo on 8 Sept,2019
Grazie per aver soggiornato presso la nostra struttura. Siamo lieti di aver soddisfatto le vostre aspettative e ci auguriamo di avervi nuovamente tra i nostri graditi ospiti

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near the port
It is a nice hotel in a good location near the port. Rooms are new and very clean, though on the small side. Staff is very friendly.
Stayed 1 night in Aug 2019
Response from VINCENZO on 8 Aug,2019
Dear Guest, thank you for your review. Best regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but my room was to small for my visit
I had an overall good experience at the hotel. The staff were friendly and helpful and the hotel was very clean. Breakfast was adequate and the hotel was located in walking distance to the center of the old town and its many services. My only issue was that I stayed for three nights in a single room with a twin bed. The bed was not the problem it was just a very compact space with not a lot of room to spread my things out or to relax. There was actually another issue with the room. It had a door that connected to another room and you could hear every sound in the other room when it was occupied. I needed to use my ear plugs. I would stay in this hotel again and would take a single room again but not for more than one night. If I were staying longer I would spend the extra money for a larger room.
Stayed 3 nights in Jul 2019
Response from Vincenzo on 13 Jul,2019
Dear Guest, thank you for your review. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Trapani In is a small boutique hotel with an excellent staff and 20 meters off the Main Street along the seaside. It is in the cultural center of the city and a short walk to everything you desire. Lovely place.
Stayed 1 night in Jun 2019
Response from Vincenzo on 2 Jul,2019
Dear Guest, thank you for your review. Best regards

10/10 Excellent

Joseph P.

Everyone very helpful!
The reception desk was all so helpful in making our stay enjoyable. Breakfast was delicious. Tours to the Egaldi islands were very interesting. The Hotel wasn’t easy to find but well worth it. Parking garage about 8 blocks away.
Stayed 1 night in Sep 2018

10/10 Excellent

Karen, St Augustine, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Very convenient to walk into the centro district. We would stay again.
Stayed 2 nights in Sep 2018
Response from Vincenzo on 4 Oct,2018
Thank you so much for your review, we hope you'll come back to our hotel. Kindest regards

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bus transportation great to Erice cable car!
The host are so very helpful in making your stay comfortable and in planning Boat tour to the islands, etc. Walking distance to the Old Town Center with many restaurants to choose from. Parking available at multi-level garage nearby(12euros per day). Down side is not easy to find. One narrow block off the main drag.
Stayed 1 night in Sep 2018
Response from Vincenzo on 27 Sept,2018
Dear Guest, thank you for your review. Best regards

8/10 Good

AnaandRaul, Irvine California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was convenient and the hotel was new and clean.
Stayed 3 nights in Sep 2018
Response from Hotel Trapani In on 19 Sept,2018
Dear guest, thanks for your review. We hope to have you as our guest again soon

8/10 Good

Jim, Palm Beach, Fl. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel fairly priced. Recently renovated. Close to the historic area.
Stayed 2 nights in Sep 2018
Response from Hotel Trapani In on 19 Sept,2018
Dear guest, your opinion is very important to us. Thanks for your review. We hope to have you as our guest soon.

4/10 Poor

Romulo, Geneva, Switzerland

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The elevator is way too slow. Taking up to two minutes to get up 3 floors and very noisy The bathroom is not water proof and water leaks out in the room through the door The toilet was not working properly and the flush could not stop disposing water making noise all day and night long The hotel management was not consirate of my request to reduce/refund one night as of my need of returning home. They blamed Expedia but in fact it was just decision or the manager. On top of that, even with the room booked for one extra day, I was asked 3 times by the reception when I was going to leave. My best guess was that they needed to make more money with the same room. Breakfast was good. Location is good.
Stayed 3 nights in Sep 2018
Response from Hotel Trapani In on 19 Sept,2018
Dear customer, thanks for your review. Your opinion is important to us to improve. We are well aware that our elevator is little bit slow, but it's possible to use our 250 years old stairs and enjoy its own beauty. About your request to reduce the price, we explained at the reception,that it was not possible as you booked a Non Refundable Rate We hope to have you as our guest again soon Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Well located hotel
The hotel is well located for exploringTrapani and getting to Enrice. It's in comfortable walking distance from the intercity bus stop and Avis car hire should you require a car rental service. The hotel has been recently renovated and provides good 3 star service and accommodation. My major criticisms is that the walls between rooms allow for noise transfer in particular between the bathrooms. This can be problematic when the next door guest speaks loudly or makes regular trips to their bathroom. Also I couldn't my notebook to the Wi-Fi but could connect my phone. This was a nuisance when wanting to do something using Wi-Fi that required a larger screen or a keypad.
Stayed 2 nights in Jun 2018
Response from Vincenzo on 3 Jul,2018
Thank you so much for your review, we hope you'll come back to our hotel. Kindest regards

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, service exceptional!
Response from Vincenzo on 6 Apr,2018
Thank you so much for your review, we hope you'll come back to our hotel. Kindest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Trapani is modern and clean.
Great stay at Hotel Trapani. The hotel is clean and modern. The breakfast room was lovely and the food selection was very nice. The food included bread, meat, cheese, yogurt, olives, juice, fresh fruit and sweet pastries. A hotel employee took drink orders and made us cappuccinos. The room was very attractive and clean. The hotel is a 5 minute walk from the main pedestrian part of Trapani. You have to park about 500 feet from the hotel and feed the meter. You need to pay at a parking kiosk and put the ticket on your dashboard. You can stay parked in the same location as long as you continue to feed the meter and grab a new ticket. The air conditioning in the room worked well. We were in room 32 and faced away from the main street so there was very little noise. The worst part of the hotel was the very slow elevator.
Stayed 3 nights in Oct 2017
Response from Vincenzo on 3 Nov,2017
Dear Guest, thank you so much for your review, we hope you'll come back here, kindest regards and looking forward to see you again

10/10 Excellent

rose, laguna beach, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy to park. Small but lovely
Staff was excellent and breakfast wonderful. Rooms very clean and beautifully decorated in modern decor. Walking distance to middle of town. Parking easy infort of hotel, especially for us American drivers!
Stayed 1 night in Sep 2017
Response from Vincenzo on 10 Oct,2017
Thank you so much for your review, we hope you'll come back to our hotel. Kindest regards

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from Vincenzo on 24 Sept,2017
Thank you so much for your review, we hope you'll come back to our hotel. Warm regards

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Tiny room but super clean and just redone and modern. 2min to ferry to the islands. 10min walk to old town center
Stayed 1 night in Aug 2017
Response from Vincenzo on 24 Sept,2017
Thank you so much for your review, we hope you'll come back to our hotel. Kindest regards

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel!
We intended to stay in Trapani for one night but were so pleased by the hotel and the area that we extended our stay. The hotel is perfectly situated to all local sights, the boats to the islands, and busses to Erice (we actually walked there) and Segestra. The hotel staff was wonderful, the accommodations were perfect - modern, quiet, clean, great breakfast, great internet. Excellent all around. Highly recommended!
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If You Need To Stay In Trapani, Stay Here
It was fine. Everything as promised; glass of wine on arrival; all very new and smart, but quite noisy within and outside the hotel. Breakfast good.
Response from Vincenzo on 24 Mar,2017
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi!

10/10 Excellent

Claudio, Follonica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottime finiture e staff gentilissimo
molto piacevole
Response from Vincenzo on 24 Mar,2017
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi!

10/10 Excellent

Danuta, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We enjoy staying in this hotel I would highly recommended
Response from Vincenzo on 3 Jul,2016
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi.

8/10 Good

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Vincenzo on 3 Jul,2016
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi.

10/10 Excellent

Patricia, Lisbon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely Return!
The location was perfect. Walking distance to city attractions. Enjoyed my stay very much.
Response from Ezio on 3 Jul,2016
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi.

10/10 Excellent

BHADRAKUMAR, Lugano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Boutique Hotel In Trapani
Stayed in this Hotel in July with other friends and loved every minute. Close to the Old Historic Town, Port and some great Bars and Restaurants. The service was great and friendly and really enjoyed our brief stay
Response from Vincenzo on 3 Jul,2016
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience.
Great small hotel with very helpful staff. They helped us with some difficult bus information by calling the company to check.
Response from Vincenzo on 3 Jul,2016
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend in Trapani!
We spend in Hotel Trapani In 3 nights from friday to monday. All was perfect. Welcome drink at reception and prosecco in room :) Modern, comfortable and well furnished room, great bed, clean and nice bath. Wi-Fi works very good. Italian style breakfasts, good coffee. Minibar with free drinks. Great service.
Response from Ezio on 4 Jul,2016
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi.

8/10 Good

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Francesco

Stayed 1 night in Oct 2023

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Andreas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundlicher Empfang und sehr netter Nachtportier! Die Zimmer sind zweckmäßig, sauber und nett eingerichtet! Hervorragendes Preis-Leistungs-Verhältnis
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo nonostante 2,5 ore di ritardo del volo in arrivo... Ordine, pulizia e cortesia. Comodissimo alle partenze via mare. Super consigliato.
Stayed 1 night in Jul 2023
Response from Vincenzo on 25 Aug,2023
Gentile Ospite, grazie per la sua recensione.Distinti saluti

10/10 Excellent

Donatella

Stayed 1 night in Jul 2023
Response from Vincenzo on 25 Aug,2023
Gentile Ospite, grazie per la sua recensione.Distinti saluti

8/10 Good

Ghita

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Vincenzo on 25 Aug,2023
Gentile Ospite, grazie per la sua recensione.Distinti saluti

10/10 Excellent

Dennis

Stayed 1 night in May 2023
Response from VINCENZO on 23 May,2023
Dear Guest, thank you for your review. Best Regards