Property grounds
Check availability

Reviews of Turangi Bridge Motel

3.5 out of 5
Turangi Bridge Motel
4600 State Highway 1, Turangi

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 380 reviews" "
Rating 8 - Good. 171 out of 380 reviews" "
Rating 6 - Okay. 40 out of 380 reviews" "
Rating 4 - Poor. 8 out of 380 reviews" "
Rating 2 - Terrible. 3 out of 380 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Travelled with partner
Disliked: Property conditions & facilities
An older type establishment in need of refurbishing. Had to shift rooms due to power outages in the original room. Towels had bleach stains Unsafe area and a car was broken into during the night Not a place I would go back to.
Stayed 1 night in May 2024

2/10 Terrible

Ji Qun

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect accom for a flyfishing enthusiast. River at the door and coffee van out front (with the best coffee we had in NZ). The room was clean and comfortable. Hot shower, parking near the unit and food on site. Free wifi. Note - logging trucks do run along the main road and whilst loud it was not intrusive. Only things to improve this place would be better services for fly fishers (places to hang waders, dry boots etc) and a review of the menu and wine list. A very pleasant few days.
Stayed 3 nights in Apr 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service
Reasonably priced motel in a beautiful area. Not the most modern decoration, but efforts had been made to make it comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Quite spacious but needs some TLC...couches rather sad, noticeable stains on carpet.
Stayed 1 night in Apr 2024

6/10 Okay

Dorothea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was a good option for access to Tongariro. We chose this property over another because the website mentioned a hot tub however after booking/upon arrival found out the hot tub was broken. Maybe call ahead to find out for sure. Also the restaurant was booked out for the night we were there but they were able to accommodate us with room service before the group came in which was much appreciated. This property is beside the highway so you will hear road noise from large trucks, etc.
Stayed 2 nights in Mar 2024

4/10 Poor

Lukas

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet room for the night.
Stayed 1 night in Mar 2024

6/10 Okay

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Kitchenette crampt with no space to even put a cup down. Shower area smells of damp and poor ventilation. No tea towel or dishwashing liquid provided so unable to clean dishes as per the instructions .
Stayed 1 night in Apr 2024

10/10 Excellent

Archie

Liked: Amenities
Stayed 1 night in Apr 2024

8/10 Good

Kathh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
!
Stayed 2 nights in Mar 2024

6/10 Okay

Kaylene

Travelled with partner
Liked: Staff & service
This motel is very good value but the rooms could benefit from some deep cleaning and painting. It's good for staying overnight but the rooms are a bit sad and dated. The staff are very friendly. I would really love to see the owners put some love into this property
Stayed 1 night in Feb 2024

6/10 Okay

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pretty basic motel with dated facilities. WiFi was good, but televisions were so small I’m not sure they make them anymore, and you certainly can’t cast to them and watch your streaming service. No air con so really warm overnight in the summer. And a very long walk to town. Nice having a bar on site, with nice staff. Room pots were a bit misleading as to size and configuration. But, quiet, clean, just a bit tired.
Stayed 2 nights in Feb 2024

6/10 Okay

Jack

Strange room layout. There are two single beds stuck against the glass sliding door and no night stands.
Stayed 1 night in Feb 2024

8/10 Good

Anne-Marie

Travelled with group
Liked: Staff & service
Nice food at the restaurant Clean sheets and towels but more attention to detail needed eg old deodorant found in a drawer, shower class not as clean as it could be, shower head needs cleaning Lovely housekeeping and bar staff Needs a bit of a refurb especially shower area and vanity/toilet Lovely comfy beds and quiet area
Stayed 2 nights in Jan 2024

4/10 Poor

Jannette

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bench space, stains on carpet, no air conditioning
Stayed 2 nights in Jan 2024

6/10 Okay

James

Travelled with partner
Disliked: Staff & service, property conditions & facilities
In desperation for some renovations. Bannisters are wobbly & a lick of paint around. Restaurant needs a lot of Staff training and a better attitude from staff. The menus is strange and half not available. Was told “We can’t source it “. A damn good clean in the restaurant would be a good start. New management have no hospitality background. Had to call the main phone number to get someone to check us in. At checkout the was no interest in how our experience was! Sad!!! Won’t be back again!!!

8/10 Good

Eileen

Disliked: Property conditions & facilities
The mattresses did not fit the beds properly. The adjoining door to the next door room was a bit disconcerting. The cooking facilities were extremely limited, and the dish washing facilities were ridiculous. The fan did not work.
Stayed 1 night in Jan 2024

10/10 Excellent

catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet clean supplying everything we needed to prepare for hiking.Easily accessible to the national park where we were hoping to hike. (Unfortunately weather did not allow for our Tongariro crossing hike)
Stayed 4 nights in Dec 2023

6/10 Okay

Michele

Liked: Room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Dr Jan

Liked: Cleanliness
TV not working no one to rectify.
Stayed 1 night in Jan 2024

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lailah

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Deepak on 5 Jan,2024
Absolutely thrilled to receive your glowing 5-star review! Thank you so much for taking the time to share your experience. We're delighted to hear that you enjoyed your stay with us. Your kind words mean the world to us and serve as a great motivation for our team. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable motel on the Tongariro River
This was a nice place to stay over on our way from Auckland to Wellington. The room was small but comfortable, with a surprisingly well-equipped mini kitchen. It's right on the river, which you can hear but can't really see from the nice walking path along it. The desk staff were very friendly, as well.
Stayed 1 night in Dec 2023
Response from Deepak on 2 Jan,2024
I'm delighted to hear that you had a pleasant stay at our place! It's wonderful to know that despite the cozy size of the room, you found it comfortable and appreciated the well-equipped mini kitchen. The riverside location does offer a serene atmosphere for a leisurely stroll, even if the view is slightly obscured. I'll definitely pass along your kind words to our friendly desk staff—they'll be thrilled to hear they made your stay enjoyable. If your travels bring you back this way, we'd love to host you again!

6/10 Okay

Darlene

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Deepak on 2 Jan,2024
I'm sorry to hear that your experience with our accommodation didn't meet your expectations. Your feedback is invaluable to us in understanding where we can improve. If there are specific areas or aspects that didn't meet your needs or standards, please let us know. We're always striving to enhance our guests' experiences, and your input helps us immensely in that regard. If there's anything we can do to make it right or to ensure a better stay in the future, we'd love the opportunity to do so.

2/10 Terrible

Sargoon

Disliked: Cleanliness, property conditions & facilities
Was dirty
Stayed 1 night in Dec 2023
Response from Deepak on 2 Jan,2024
I apologize deeply for the cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment is a top priority, and I'm truly sorry that we fell short in meeting that expectation. We take cleanliness very seriously, and I assure you that your feedback will be shared with our housekeeping team to address and rectify the situation immediately. Your experience is not reflective of our standards, and we're committed to ensuring a pristine environment for all our guests. If there's anything we can do to make amends or if you'd consider giving us another chance in the future, we'd be more than willing to ensure a much improved and satisfactory experience.

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a good stop over half way down the North Island.
Stayed 1 night in Dec 2023
Response from Front Office on 17 Dec,2023
Thank your for your comments and rating.

10/10 Excellent

Sara

Stayed 1 night in Dec 2023
Response from Front Office on 17 Dec,2023
Thank you for your rating

10/10 Excellent

Andy, Rolleston

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the river walk
Stayed 1 night in Dec 2023
Response from Front Office on 17 Dec,2023
Thank you for your rating

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office on 17 Dec,2023
Thank you for your rating

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2023
Response from Deepak on 2 Jan,2024
I regret to learn that your stay at our accommodation didn't align with your expectations. Your feedback holds immense value for us as it sheds light on areas where we can enhance our services. If there were particular aspects that didn't meet your standards, kindly share them with us. We are dedicated to continually improving our guests' experiences, and your insights play a crucial role in this endeavor. If there's any way we can rectify the situation or ensure a more satisfying stay in the future, we'd greatly appreciate the chance to make amends. Your comfort and satisfaction are our utmost priorities.

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant great food and location
Stayed 1 night in Dec 2023
Response from Front Office on 17 Dec,2023
Thank you for your ratint

4/10 Poor

Byron

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Average to below average facilities (old - needs desperate make over! Especially the rooms). Bar service was poor at times. Front desk (reception) communication was awful due to extremely poor English speaking ability! Turangi was not very exciting. Won't recommend this Motel unless you're happy with below average accommodation (rooms especially). Beef and Chicken burgers were fantastic - well done. Room service was a bonus - thank you.
Stayed 1 night in Nov 2023
Response from Front Office on 30 Nov,2023
Your comments have been noted.

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Deepak on 5 Jan,2024
Absolutely thrilled to receive your glowing review! Thank you so much for taking the time to share your experience. We're delighted to hear that you enjoyed your stay with us. Your kind words mean the world to us and serve as a great motivation for our team. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2023
Response from Front Office on 20 Nov,2023
Thank you for your rating.

6/10 Okay

Susan

Travelled with partner
Adequate for an over night stay . Room was fairly clean & bed comfy
Stayed 1 night in Nov 2023
Response from Front Office on 19 Nov,2023
Thank you for your comments.

6/10 Okay

Seton

Disliked: Property conditions & facilities
There was a hole in the floor by the shower door, it was covered by the lino but potentially my foot could have gone right through. Inside the shower the floor was also pretty bouncy as well. I didn’t think it was safe and needs immediate repair.
Stayed 2 nights in Nov 2023
Response from Front Office on 17 Nov,2023
Thank you for bringing this to our attention.

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was fine for an overnight stay. Disappointed that there was only Freeview TV .
Stayed 1 night in Nov 2023
Response from Front Office on 6 Nov,2023
Thanks for your comments. We do have Sky in the Bar area.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean, all the amenities, room to park a trailer. Very kind staff. Quiet considering how close to the main road it is.
Stayed 1 night in Oct 2023
Response from Front Office on 2 Nov,2023
Thank you for your comments, pleased you enjoyed your stay with us.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Place was walking distance from all local ammanities.
Stayed 1 night in Oct 2023
Response from Front Office on 23 Oct,2023
Thank you for your rating.

6/10 Okay

Allan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff on arrival not friendly. When you're tired after a long days drive even a half arsed smile is better than grim indifference ! Informed (wrongly) that there was no breakfast service. Property a bit tired, needs a spruce up.
Stayed 1 night in Oct 2023
Response from Front Office on 23 Oct,2023
We apologize for your experience and have taken your comments on board.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out seamless food and ambiance good.
Stayed 1 night in Oct 2023
Response from Front Office on 17 Oct,2023
Thank you for your comments.

10/10 Excellent

Judy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Units are old, but very clean and spacious. Excellent grounds for pets. Walking track alongside the river was natural but lovely. Restaurant on site. Friendly helpful staff.
Stayed 1 night in Oct 2023
Response from Front Office on 10 Oct,2023
Thank you for your comments and rating.

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round
Great place to stay. Very friendly and accomodating. Extra special mention for the restaurant; good meals and excellenr service despite being under pressure
Stayed 1 night in Sep 2023
Response from Front Office on 30 Oct,2023
Thank you for your comments.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient stopover location if travelling through the North Island. Room has good facilities, parking and bar/restaurant. F.ar food and other retail plus local pub is just a 2-3 minute drive away. Friendly management
Stayed 1 night in Sep 2023
Response from Front Office on 2 Oct,2023
Pleased you enjoyed your stay with us. Thanks for the comments and rating.