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Reviews of Bali Dream Resort Ubud

3.5 out of 5
Bali Dream Resort Ubud
Jalan Penestanan Kelod, Ubud, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 75 reviews" "
Rating 8 - Good. 29 out of 75 reviews" "
Rating 6 - Okay. 7 out of 75 reviews" "
Rating 4 - Poor. 3 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet...friendly staff clean room many families with children
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, dark & airless rooms. AVOID
Room was like a garden shed. Noisy, airless and dark. Zero privacy, shower was like an ice rink so VERY dangerous. Dishonest about location on Hotels.com map, they know it is nowhere near where they have marked but just try to lie their way out of it and keep on lying throughout! I think I also had the source room, the one everything is taken out of, side tables, pictures, drying racks. Of course there was no honest answer, apparently these items are 'on request'!!!!! Just so you are warned!
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just really not like kind of room and not have private hot tub missing anything
Stayed 7 nights in Jan 2020

10/10 Excellent

Babette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

6/10 Okay

Chantelle

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Dec 2019

10/10 Excellent

tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, relaxed and quiet environment. Great to have a peaceful vacation
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 7 nights in May 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Bali Dream
It was amazing. The staff was very kind and friendly. It was a nice location away from the hustle and bustle of the city, yet close enough to walk there if we wanted to get a scooter.
Stayed 5 nights in May 2019

10/10 Excellent

LAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is absolutely amazing and the restaurant has great food.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Very good value for money. It is a nice place at a fair price with a good location.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Beautiful surroundings. Great room and fantastic staff
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifugarden and pools. Quiet surrundings sweet staff
Stayed 3 nights in Jan 2019

8/10 Good

Corrina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good with a few bumps in the road.
The place was great with lots nearby to do. Rooms all had their own bathrooms and plenty of privacy. Pools were clean, rooms were clean. The only issues we had were that the beds were very uncomfortable. No spring or padded mattresses and on a solid wooden frame makes for a very firm bed. Sheets were the only blankets, which works out because the A/C on full blast is not enough to make you cold. Expect to be warm, use the pool to cool off. Also, we ordered pizza from the resort to our room one night for dinner. Big mistake, it was terrible. Just get something from out in town.
Stayed 2 nights in Feb 2019

6/10 Okay

Olivier, Nuevali - Santa Rosa - Philippines

Liked: Staff & service
We stayed 8 nights. Pleasant and quite area, nice garden and pool, good bed, good breakfast and good location. Hot water in the bathroom. Our room was rather small with limited furniture (only one night table, no shelves, only two cloth hangers). On the floor in the shower, white stones - or rather stones that have been white... neither pleasant nor hygienic. Poor insolation so you need good luck with the neighbors. On the whole a good place, could easily become better. I would try to get more for what we paid.
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable villa with amazing staff. So friendly and relaxed. Would stay again. The gardens are beautiful. Great place to explore little pathways around the outskirts of Ubud. 15 walk to centre.
Stayed 7 nights in Sep 2018

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Chilled Stay in Ubud
Mother & Daughters trip. Peaceful, quiet, gorgeous gardens, 2 pools ..Bali Dream was all we had hoped for. Staff was so gentle. Enjoyed daily breakfast - limited menu for other meals. Also liked being in Penestanan - away from busy Ubud centre. Definitely will book again and recommend.

4/10 Poor

Kristie, Perth, AU

It’s the little things
While this hotel was basically fine, the little things wrong with it just add up, and we found the way were treated steadily declined over the 10 days we stayed. For example, the first day we stayed, our room was tended to 3 times, by the end of our stay we would have empty dishes out on the table in front of our room ready for collection for a day at a time. There was no safe in the room, a list of phone numbers to call such as room service and room to room yet no phone to go with, our TV had no service, there was no hairdryer, the bathroom smelled and there was a tiny mirror in the bathroom and a mirror at about waist height under the TV where it was no use to anyone unless you knelt on the floor. Every time we asked a male employee for a jaffle at breakfast or a coffee which required the use of the espresso machine, we were informed that the machines were broken, yet if you asked a female employee they were happy to make it for you. The breakfasts were TINY, and if you wanted to make any adjustments to your meal, half the time the staff would pretend to understand and then no changes would be made. We had dinner at the hotel one night, the food was more expensive than other restaurants and was very disappointing. A lot of taxi drivers haven’t heard of this resort, so make sure you remember the address if you stay here, and if you walk the 20-30 minutes into town, be prepared for an unnerving experience on the winding road with no footpath and lots of cars and scooters.
Stayed 10 nights in Feb 2018

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Villa in a quiet place
Very clean, good meals at reasonable prices ( we had two dinners and one lunch there) , great service ( accommodating us for very early departures in the morning with a breakfast box. The only negative is it can't be reached by car (Short walk) , and some taxi drivers have hard time finding it . A bit dangerous to walk to Ubud town due to heavy traffic and no sidewalk

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Big rooms with gorges gardens. Dated and musty :(
In a nice part of Ubud. About 15 minute walk from the main town with no shuttle service. We paid around $150 a night for a 3 BR villa which was enormous. It was the end of wet season and one of the rooms was particularly damp and yuck smelling. We found out why after a big rain shower and the floor was completely swamped from presumably a hole in the roof. Staff were more than happy to clean it up. Good food in the hotel restaurant with a pretty good breaky

8/10 Good

susan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful quiet, poetic neighborhood.
Beautifully landscaped. Great spring water pool. Quiet ambiance. Lovely staff. Great breakfast, and good choice. Tucked away from the 'hustle-bustle' of some areas of Ubud.

10/10 Excellent

Jodie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Beautiful !!!!
We stayed in a 2 bedroom villa with our three children and my parents stayed in the deluxe room. The presentation of the resort is outstanding with the gardens so beautifully maintained. Our villa was spacious and had both open air living and air conditioning. We ate at the resort on numerous occasion and the variety and quality of the food was outstanding. It is a little bit tricky to find initially but it really is a "hidden treasure". The in-house day spa was exceptional and all of the beautiful staff were delightful. We would definitely be returning to Bali Dream on our next visit to Ubud and highly recommend it to others. We found it a little far to walk into town however there are drivers just outside the resort willing to transport you into town for a very small fee.

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little hidden paradise
Lovely resort in quiet side of Ubud. Nice little abodes in beautiful gardens with 2 pools!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful villa close to Ubud.
We stayed in a 3 bedroom villa, with my husband and 2 kids. The villa was huge and we could have easily fitted another family with us. The villa was beautiful with it's only little garden. The staff at the hotel were very helpful and friendly. Breakfast was included every morning and had options for every taste. We also had and dinner at the hotel restaurant and the food was beatufiul and very affordable. We had the dinner brought to our room after a very long day out and didn't feel like going to the restaurant, the service was very quick and the staff very helpful going in the kitchen and finding plates and cutlery for us.

6/10 Okay

Lachlan

Liked: Staff & service
Massive villas with great garden but old rooms
Very large rooms with a wonderful garden and pool area. Friendly staff and decent location. However, rooms are getting tired and worn out on the inside. Worked well for the price.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Amazing grounds but average room, poor value.
The grounds, and gardens were amazing! Absolutely beautiful!! Staff were mostly lovely, and helpful. However, on the surface rooms looked lovely. Bedding, and towels were stained,maybe even dirty. The rooms weren't cleaned throughly, and light shone in on my face all night making it hard to sleep-they probably need block out curtains. Our window rattled in the breeze all night too. Poor internet, and no shuttle bus to the main centre of Ubud meaning dangerous walk or taxis. I would be happy to stay again if they hadn't have Ben so expensive. Our next accom in Ubud was much better and less expensive.

10/10 Excellent

Ayaka, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for those who need to be unwind
well maintained greenery and landscape, very nice staff, pleasant atmosphere, quiet, safe and clean. The room was clean but just be prepared for some creatures in the rooms as it's in nature! It's sometimes not only small ones.. ;)

10/10 Excellent

Alan , Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Best value in Bali
Once you get over the ugly entrance through s building site, this resort offers excellent value for a reasonable price. Though the pools and gardens are beautifully maintained, the best feature is the friendly staff.

10/10 Excellent

James, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Among the best hotels I've ever stayed in
The only thing that I can fault was that the resort is some distance from the main road and not reachable by car. However the staff provide a buggy service to resolve this issue, and if you're hiring scooters then again it's not a problem as you can ride down the path to the main entrance. The hotel is beautiful, with plants and trees everywhere. The pools were spotless and on our doorstep. The staff were very friendly, and seemed genuinely intent on making our stay as comfortable as possible. I'd stay again without hesitation.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great stay!
This is a good resort for the price I paid. Friendly staffs, good breakfasts and well maintained gardens/pools. They had welcome drinks upon arrival. The only complaint is that the location is kind of tricky. You cannot drive to the place and have to walk in. However, the staffs will carry the luggage for you and it's only confused for the first time arriving so I'm ok with it.

10/10 Excellent

Peter, Bolton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with excellent staff
We enjoyed our stay so much in the first week of our month visit to Bali we changed our planned itinerary to return here for a second time. The accommodation is very comfortable and spotlessly clean with beautifully manicured gardens in peaceful location. The staff are one of the highlights, making you feel so welcome and their service is excellent.

10/10 Excellent

shaylie, vic \aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous friendly hotel
We had a fabulous stay hear with young children in tow. Was clean lush green quiet and every person working there always had a smile and friendly greeting. Defiantly recommend a stay hear! we will be back. It's close walking distance to a few restaurants and shops we also walked into ubud a couple of times not far at all it equally easy to catch a lift. We stayed in two bedbedroom villa witch had a gorgeous view over some rice fields and a wonderful sunrise view. Also right next to pool witch was great with kids. The villas come with own fenced off gated private gardens too witch again a huge pluss for little kids. The only negatives I'd say( really grasping hear) is the doors to the rooms were a bit frustrating slide of guides and loud(prob wouldn't matter too much if not sneaking around babbies sleeping), and it would be good if they would take away food after eating in but again they would of happily come collected if we had just asked.:)

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sarah, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living the dream!
Bali Dream is like my home away from home. The staff are amazing and will do anything to make your time with them a beautiful memory. Very spacious villa, comfortable bed with lovely pillows and a huge bathroom. I very much look forward to my next stay at Bali Dream Resort, Ubud.

10/10 Excellent

Kendra, Monroe, ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
We all loved the hotel and the staff! They made our stay so much more enjoyable from answering questions to arranging a taxi to the airport. The only change that I would have made was fans on the porches. Everything else was perfect.

10/10 Excellent

Mark, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Very friendly staff, nice rooms, great service in the restaurant, nice pool, nicely maintained gardens, huge rooms and fairly comfortable beds. The staff knew your name by day 2 and were great with the kids. We had our own villa and they're all in a nice group (12 in total I think) but very private also. Really happy that we stayed here! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very nice staff
very nice, i enjoyed my stay, had a really relaxing time, delicious food, indonesian and international cuisine

8/10 Good

Nikki, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean rooms
The staff was extremely friendly and helpful and the room was clean and pretty.
Response from Wira on 7 Mar,2015
Dear Nikki, Warmest greetings from your home in Ubud... Thank you for staying with us and we do really hope that we able to accommodate you again in the nearest future. Sincerely, Bali Dream Resort

8/10 Good

Royan, east borneo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peacefull place...
Overall is good,nice garden, quite, friendly and helpfull staff Notice:Bad accesability....
Response from Wira on 21 Feb,2015
Dear Bapak Royan, Thank you for choosing us during your holiday in Bali and hopefully we could welcoming you again in the nearest future. Regards, Your Family Bali Dream Resort

8/10 Good

Terezie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel erg mooi resort, groot huis met hele mooie tuin. Het straatje is wel beetje moeilijk te vinden, is smalle straat van de hoofdstraat en de naam van het resort heb ik niet gezien. Laatste kleine stukje moet je lopen, of met golfkarretje met je bagage. Ontbijt is niet in buffetvorm, maar je moet kiezen uit een paar soorten ontbijt. American, continental, indonesion breakfast etc.
Stayed 3 nights in Oct 2019

8/10 Good

Dominic, La Tuque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement parfait, ruelle calme, mais tout près des rues principales.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort situato in una vegetazione rigogliosa e ben curata. Una villa a disposizione con cucina e due camere da letto con bellissimo giardino. Piscina di fronte ben tenuta. Buono il ristorante e la colazione. Personale molto gentile. Ottimo rapporto qualità-prezzo.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Stephane, HARDRICOURT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Finition du logement parfois un peu limite Ampoule claquée et interrupteur mal fixé Mais globalement tout est fonctionnel pour des vacances
Stayed 8 nights in Mar 2019

8/10 Good

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palmejungel resort med hyggelig betjening
Ligger koselig til ca 25 min gange fra Ubud tempel i sentrum og ca 15 min gange til en populær tur-sti som tar deg opp til vakre omgivelser og rismarker. Bali Dream er en liten jungel aktig resort med to badebasseng og hyggelig betjening. Obs, biler kommer ikke inn denne gata, men bare 5 min gange fra veien. Rimelig priser og helt grei frokost.
Stayed 2 nights in Feb 2019

8/10 Good

florie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel hôtel !
Tres bel hôtel, légèrement excentré du centre mais accessible facilement à pieds ou en scooter. Les chambres sont très spacieuses avec une grande douche en extérieur. Le personnel est très agréable et bienveillant ! Les piscines sont très jolies et bien entretenues
Stayed 2 nights in Feb 2019