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Reviews of Cocoa Ubud Private Villa

4.5 out of 5
Cocoa Ubud Private Villa
Jalan Cocoa II, No 80, Bunutan, Kedewatan, Ubud, Bali

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 7 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
I liked that private pool and the bed mosquito netting. However there were many bugs and some may enjoy this however we did not. There was one day where there was a big cockroach or beetle in our room. The staff was very friendly but did not speak English that great so was hard to communicate effectively .
Stayed 9 nights in Sep 2019
Response from Chandra on 13 Sept,2019
Thank you for taking the time to review our property. We do our best to minimize the bugs, we do pest control regularly and we have insect repellent. We cannot guarantee that there will be no bugs in the villa because we are located in Ubud which is famous with its nature. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Friendly staff and they are really helpfull providing us best information during our stay. This villa can be your one bucket list for affordable price and also great stay!
Stayed 1 night in Jan 2019
Response from Laksmi on 6 Feb,2019
Dear Guest. Thank you for your review and for choosing our villa. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our villa in the future. Best regards, Laksmi

10/10 Excellent

Jalal, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018
Response from Risky Novi on 25 Jul,2018
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards, Risky Novi

8/10 Good

Sue, Sydney, Australia

Liked: Cleanliness, staff & service
Traditional Balinese style
If you want to stay in a quite traditional Balinese style villa this is for you. Staff excellent and shuttle into town great. Even get a mobile to ring them when ready for pick up.
Stayed 4 nights in Mar 2018
Response from Risky Novi on 24 Mar,2018
Dear Sue, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards, Risky

2/10 Terrible

Nicole, NSW Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Disaster. The photos online misleading
This was a major disappointment and very different from what the photos display, they have to have been photoshopped or taken10 years ago. The location is very isolated up many dark alleys without lighting . The hotel had a shuttle but you can only access it free once daily then you pay. The pool was pleasant although we spotted a couple of rats running across the lawn. We had rain the day we were there and the lawn area and stepping stones were under water 15cm. The Villa was filthy. Stained floors, old dirty cupboards. The sink was black with grime and mould. The roof leaked in bathroom and bedroom resulting in slippery floor. The toilet leaked on floor in second bathroom and neither toilets were fixed to the floor so rocked when you sat on them. The walls had dirty marks of some animal soiling and paint pealing . The filtered water cooler was leaking and the fridge and its cord sat in a pool of water. I have multiple pictures I will be sending through to Expedia. We paid for 4 night and could only tolerate 1. This 2 bedroom villa was very misleading and falsely advertised. Do Not, I repeat DO NOT stay here.
Stayed 4 nights in Oct 2017

10/10 Excellent

Ngoc, Redmond WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely charming villa. Very affordable.
It has 3 master bedrooms! The spacious yard is fenced in, very pleasantly landscaped. Private pool with natural spring water running all day except at night for quietness.
Stayed 2 nights in Sep 2017

6/10 Okay

Don

Good price for the private plunge pool
We booked a 1 bedroom villa and were pleasantly surprised to be upgraded to a 3 bedroom villa. The villa grounds were quite spacious and the private plunge pool was the very best part of this booking! The accommodations themselves were a bit outdated and not as clean but for the price we paid, it was expected. You get a free shuttle drop off and pick up once a day (within 5 km) which we used on both days we were there. They provide you with a cell phone so you can call them directly when you're ready to get picked up. We ordered room service once (a pool snack of pizza and beers) which took an hour to receive however, the pizza was crispy and worth the wait. I would recommend this place for families with a budget! the A/C broke on our last night which was a little frustrating however, it was so late in the evening and we didn't want to wake up the staff as we were leaving so early in the morning.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A great getaway from the main city. It may seem a bit spooky at night but one can get used to it. It was a pleasant stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

family of 3, Melbourne

Liked: Property conditions & facilities, room comfort
Good, but not great
Lovely pool & rooms were nice Food wasn't great & villa is a long way from town Staff were bet nice, but very junior

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

ahmed, egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon from heaven - we are from Egypt
This hotel was great .. That's our very first time to travel to Bali .. And we strongly recommend this destination if your seeking privacy and entertaining.. You can ask the guys over there to arrange your trips and tours .. They will give you good prices .. The guy named WAYAN , he is like the manager over there and he's seeking customer satisfaction .. They drop u to city center in the morning and come back to take u again at night for free !!! Yes we didn't believe that too when our friend went there for his honeymoon too .. In short words .. Private villa hotel was great .. GO THERE .. GO THERE GO THERE GO THERE .. And use your private clean pool ;)
Our last night with the very nice staff
That's the shower 😃
. Inner space
Pool

8/10 Good

brendan , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa, not far from main town
Awesome private villa, very friendly staff n very relaxing

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds. Beds were very comfy and the canopies over the beds ensured a good nights sleep without the mozzies. Breakfast included, yummy fresh juices.

8/10 Good

Jess, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Villa with a Reasonable Price
It was one of our great stays in Bali. The location of the villa itself is a bit far from the Ubud centre, however free shuttle bus is available (we didnt use their service though). The pool is not that big but it is good enough for us. We had so much fun playing in the pool. The room is spacious with the shower over bathtub, tv, dvd player, outdoor shower, and kitchen. We truly enjoyed our stayed at this villa. The mobile was given to contact one of the friendly staff who gonna look after you and your villa. You will be able to relax in quiet atmosphere at this villa. The food here is of the good price. But when they were served to us, they were a bit cold. Big breakfast was provided but would be great if we are able to choose what we want to have.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid the crowd
A good spot to stay to avoid the crowds of Ubud. Very good for families; private and relaxing. Staff are excellent; unobtrusive. Breakfast was varied and tasty. Shuttle service to Ubud is provided- a 10 minute drive. Private pool was lovely.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love this villa, its really suitable for family vacation. I booked 2 bedroom private pool villa and this one is the best villa so far. Breakfast was good and staff were friendly and helpful. The pool is great with beautiful big garden. Will stay here next time when we go to Ubud!
Stayed 1 night in Jan 2019
Response from Laksmi on 25 Jan,2019
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards, Laksmi

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Der har ikke været gjort noget ved dette sted i flere år. Det er slidt og ikke særligt indbydende. Synd for personalet, som ellers var hjælpsomme og imødekommende. Dette sted kan på ingen måde anbefales!
Stayed 3 nights in Dec 2018
Response from Laksmi on 8 Feb,2019
Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. “Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.If you come back to our hotel I would love to have the opportunity to speak with you directly, so please ask for me. We hope to see you again in the future and wish you the very best.

8/10 Good

cocoro, JAPAN

Liked: Cleanliness, staff & service, room comfort
素敵な時間過ごせました
一泊だけでしたがとても素敵な時間が過ごせました。 Hotelの方に頼んでバーベキューセットを借りてお庭でできました プールも広くて綺麗で楽しめました ただ夜に３部屋同時にbathを使用した為かお湯が途中から出なくなってしまいました 朝には出るようになってました とにかくお部屋が広くて快適でした
Stayed 1 night in Dec 2017

10/10 Excellent

seon min

Liked: Cleanliness, staff & service, room comfort
좋아요
오픈된 공간이다 보니 어쩔 수 없겠자만 쥐가 부엌 구멍으로 사라지는거 봤네요 직원들 모두 친절하고 개인풀에서 아이들도 잘 놀았습니다
Stayed 1 night in Sep 2017

8/10 Good

woongseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족스러운 빌라
깨끗한 편이고 아침식사 서비스도 좋음. 수영장 주변에 식물이 그늘져 추워서 잘 사용하지 못했음. 우붓센터까지 거리가 있지만 셔틀버스 서비스가 좋아서 크게 문제되지 않음.
Stayed 4 nights in Jun 2017

8/10 Good

Eudora, Taiwan

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
門があるVilla
門がありその中は完全にプライベートな空間です。 空きがそれしかなかったので2人で2ベッドルームの部屋を予約しましたが快適に過ごせました。 とても大きなバスタブを熱いお湯で満たすことができなかったのだけが残念でした。1日目にクレーム入れたのですが2日目も途中でお湯の温度が下がってしまいました。 シャトルサービスは携帯をもって電話すれば迎えにきてくれるなど市街から離れた場所でも問題なっかたです。 ゆっくりしたい方にはおすすめです。

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa + piscine + service chauffeur
Un cadre magique pour qui aime revenir à la villa et se baigner dans sa piscine après une journée de visite.Un personnel au petit soin et un service de chauffeur au top joignable via téléphone fourni par l hôtel !!!

8/10 Good

yucco, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いた雰囲気ののんびりホテル
完全なプライベート空間になるヴィラに初めて泊まりました！ 中も広く、落ち着いており、プールも大きいのでとてもゆったりをくつろげました。 キッチンもあるので、簡単なものも自炊できるし、湯船もあるのでゆっくりできました◎

6/10 Okay

YEN-HSIN, 台灣

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
感覺相當不好的一次住宿
夜晚到了一定時間即無熱水，房間內沒杯子，早餐超級難下嚥.....床很硬，隔天也沒換毛巾

10/10 Excellent

CHIFANG, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hi value
good memorise

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

susanne, dübendorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
preis-leistung top,lage beachten
Sehr saubere villa mit sehr freundlichem personal, jedoch gut 10 fahrminuten vom zentrum von ubud entfernt.man wird aber jederzeit kostenlos ins zentrum oder zum nächsten laden gefahren.rund ums hotel keine infrastruktur,wenn man das schön eigerichtete zimmer (wir hatten die 1-bedroom villa) und den privaten pool geniessen will,ist die lage aber vernachlässigbar.

10/10 Excellent

FUJI, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたい、素晴らしいヴィラ！
バリ島には何回か遊びに行っていて、いろんなヴィラに泊まりましたがその中でもココア・ヴィラが1位でした。 まず褒めるべき所は清潔な所です。新しいヴィラなので新しいのは当然かと思うかもしれませんが、チェックイン直前に床を拭いてあり気持ちよくチェックインできました。そして洗面台や蛇口がきれいに清掃されていました。このままキープされることを願います。 そして、スタッフがみんなフレンドリーで気持ち良く宿泊することができました。娘が誕生日なのを話したら夜手作りのバースデーケーキをサプライズでプレゼントしてくれました。とてもうれしい心使いでした。夜街からヴィラへ戻ると各部屋にはベープが、リビングには蚊取り線香がたかれていてモスキート対策がバッチリでした。 ウブドの街からは少し（車で10分位）離れているので便利さを求める方には若干遠いかもしれませんが、私たちはウブドの自然な感じを味わいたかったので最高の環境でした。ヴィラから歩きでどこかに行くことは難しいと思いますが、1日/往復の無料送迎サービスがあったので助かりました。 また機会があれば泊まりので、料金が上がってしまわないことを祈ります。

10/10 Excellent

Artour, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury
The villa was well over our expectations. We got a good price becouse of the low season. The stuff was helpful and made our stay plesent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Villa mit Privatpool
Wir sind sehr zufrieden mit der Villa und dem Privatpool. Geplant war nur dass wir zwei Tage in Ubud bleiben. Da es uns aber so gefallen hat, haben wir unser Aufenthalt um weitere zwei Nächte verlängert. Das Personal ist sehr freundlich. Es gab jeden Morgen frisch gemachten Frühstück. Vor allem gefallen hat uns der Garten mit Privatpool. Ein kleiner Nachteil könnte die Lage sein. Weil zu Fuss ist Ubud City etwas zu weit. Da wir in der Villa eine Vespa ausleihen konnten, war dies für uns super. Ebenfalls hatten wir einen Privatfahrer von der Villa, der uns in die Stadt fuhr oder zu Sehenswürdigkeiten chauffierte. Wir werden auf jeden Fall wieder in Ubud Urlaub machen und zwar wieder in dieser Villa. Wir sind super zufrieden und empfehlen daher die Villa allen Personen, die in Ubud Urlaub machen wollen!