3 restaurants, breakfast, lunch, dinner served; Indonesian cuisine

Reviews of Four Seasons Resort Bali at Sayan

5 out of 5
Four Seasons Resort Bali at Sayan
Sayan Ubud Gianyar, Ubud, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 209 reviews" "
Rating 8 - Good. 29 out of 209 reviews" "
Rating 6 - Okay. 11 out of 209 reviews" "
Rating 4 - Poor. 5 out of 209 reviews" "
Rating 2 - Terrible. 2 out of 209 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel. Best FS by far
best four seasons in the world. amazing food, service, rooms. Best Management in any Hotel.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came here for our honeymoon. It was incredibly lovely all the way from the welcoming until we left. We felt valued and cared for. The setting and pool were unbelievably beautiful.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sule

Stayed 4 nights in Nov 2022

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations. Truly a 5 star resort - the staff goes above and beyond and the attention to detail is incredible. I’ve never been so impressed with a hotel in my life. Highly recommend
Stayed 3 nights in Oct 2022
Response from Gianni Costa Resort Manager on 25 Oct,2022
Dear Melissa, Thank you so much for your 5-star rating here. I am so thrilled that our service exceeded your expectations. It was an honor for us to take care of you. We’re looking forward to welcoming you back! Sincerely, Gianni Costa Resort Manager

4/10 Poor

PURNAMA, philadelphia

For the price we paying, we expect more
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the place It so beautiful have a wonderful time
Stayed 4 nights in Feb 2020
Response from Wira,Front Desk Manager on 21 Feb,2020
Dear Guest, thank you for your stay with us and we appreciate your wonderful feed back. We are looking forward to welcoming in the near future.

10/10 Excellent

Philip, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service that was unworldly. Spectacular setting. Clearly one of the best resorts in the world.
Stayed 6 nights in Feb 2020
Response from Wira FDM on 16 Feb,2020
Dear guests, Thank you for your valuable feedback. Regards, Edi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Wira, Front Desk Manager on 14 Feb,2020
Dear Guest, Thank you for your great feed back and we are looking forward to welcoming you back in Sayan near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from ED on 23 Jan,2020
Dear Guests, Thank you for your feedback and feel free to let us know should you need any assistance. Regards, Edi

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway
Wonderful stay at Four Seasons Sayan. Staff are so welcoming and helpful with all our needs. Resort grounds is amazing.
Stayed 1 night in Dec 2019
Response from Putu on 24 Dec,2019
Dear Sir/Madam, Thank you very much for your valuable time to write on the review about your family gateway in our resort. We are very pleased to hear that you and your family enjoyed the stay and hopping we can meeting you again on your next family gateway in not too distance future. Regards, Putu Udayana Resort Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Putu on 20 Dec,2019
Dear Sir/Madam Thank you for your valuable time to give us the great score and hoping to have another opportunity to welcoming you back in not too distance future. Regards, Putu Udayana Resort Assistant Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private and quiet. Excellent conditions and amenities
Stayed 4 nights in Oct 2019
Response from Dewa on 28 Oct,2019
Thank you for your time to shared your great comment and hope that you were enjoyed your experienced stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2019
Response from Dewa on 29 Sept,2019
Thank you for your great feedback and have a great day.

10/10 Excellent

Ayoub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Putu Kertiyasa, Front Desk Manager on 3 Sept,2019
Dear Ayoub, Thank you for staying with us and we appreciate your great feed back. We are looking forward to welcoming you in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and service was impeccable! Vacation of a lifetime!
Stayed 4 nights in Aug 2019
Response from Putu on 1 Sept,2019
Dear Sir/Madam, We thank you very much for your valuable time to share your experience regarding to your recent stay in our resort. Very happy and glad to hear that you enjoyed it very much.Look forward to welcoming you back in not too distance future. Regards, Putu Udayana (Resort Assistant Manager)

10/10 Excellent

wichard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
Stayed 1 night in Aug 2019
Response from ED on 5 Aug,2019
Dear Guests, Thank you for your great feed back and look forward to welcoming you back in the near future. Best Regards, Edi Resort Assistant Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing resort with warm/professional staff and breathtaking views. I wanna go there again.
Stayed 4 nights in Jul 2019
Response from Dewa on 28 Jul,2019
Thank you for the great feed back and looking forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure luxury!
The hotel is stunning, set in a lush valley with the sound of the river gently burbling in the background. Despite being almost fully booked, it never felt busy and was so quiet. Helpful staff were so knowledgeable and friendly. Excellent facilities.
Stayed 2 nights in Jul 2019
Response from Dewa on 11 Jul,2019
Thank you very much for your time to share your sincere comment. Have a lovely evening.

10/10 Excellent

Ben, Lincoln, NE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Best in the world. Deserves their #1 ranking !
Stayed 3 nights in Jul 2019
Response from Dewa on 8 Jul,2019
Thank you so much for time to share your experience.

10/10 Excellent

Julie self

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from start to finish was incredible.
Stayed 6 nights in Jun 2019
Response from Dewa on 23 Jun,2019
Thank you very much for staying with us and the great feed back. Look forward to welcoming you back in the future. Thank you Dewa

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the BEST hotel I’ve ever stayed in. The staff was so attentive. Guest service was absolutely amazing. The room was breathtaking. The grounds are beautiful. The restaurants are incredible. I highly recommend this hotel. If there was such a thing as 6 star, I would rate this hotel 6 stars.
Stayed 3 nights in Jun 2019
Response from Dewa on 13 Jun,2019
Dear Sir and Madam, Thank you for your time to share your experience stay in our resort. Glad to hear that you were enjoyed. Regards, Dewa Resort Assistant Manager

10/10 Excellent

Jaypal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best experiences & resorts in the world
The resort was honestly one of the best experiences I have ever had. The hospitality of all the staff at Four Seasons was incredible, everyone knew our names, dietary requirements and helped plan everyday of our trip. The food at both in house restaurants was flawless and probably the best food we had out in Bali. Breakfast was spectacular and was always prepared fresh (no buffet style cold food). This hotel is one of the best in the world and it is easy to see why. The location and facilities available at the resort is unbelievable. Our private suite was super spacious for a family of 3 adults (we could of fit in another person comfortably). There is 24 hour buggy service to take you to any part of the resort (as it is incredibly large). They also have a 7 day schedule of activities and events occuring at the resort which helps plan your day perfectly. We participated in the daily yoga sessions, garden walks, private rafting during our stay. The gym, sauna, steam and jacuzzi are immaculate with amazing views of the river. I would 100% choose this resort again when staying in Ubud. This hotel is perfect for a honeymoon, private relaxation, families and couples.
Stayed 2 nights in May 2019
Response from Putu on 19 May,2019
Dear Sir/Madam, We thank you very much for your valuable time to write on your great experience staying in our resort. Wish to seeing you back in not too distance future on your next holiday time in Bali Regards, Putu Udayana (Resort Assistant Manager)

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019
Response from Kerti, Front Desk Manager on 27 Apr,2019
Dear Guest, Thank you for the great feed back and we are looking forward to welcoming in Sayan near future. Regards, Kerti, Front Desk Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Kerti, Front Desk Manager on 2 Apr,2019
Dear Guest, thank you for the great feed back and we are looking forward to welcoming you in the beautiful green again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are amazing, they genuinely welcomes you and you can feel it when they smiles at you whenever you see them and this is not just only receptions staffs, I meant everyone you met in the resort.
Stayed 3 nights in Mar 2019
Response from ED on 26 Mar,2019
Dear Guests, Thank you for your feed back. Feel free to let us know should you need any further assistance. Best Regards, Edi

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with everything about the hotel! Beautiful and well-maintained hotel with excellent service.
Stayed 1 night in Feb 2019
Response from putu on 19 Feb,2019
Dear Sir/Madam, We thank you for your valuable time to write us about your recent stay with us. Wish we could welcoming you back home at Sayan in not too distance future. Regards, Putu Udayana (Resort Assistant Manager)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, exceptionally beautiful setting!
Stayed 3 nights in Jan 2019
Response from Front Desk Manager, Putu Kertiyasa on 3 Feb,2019
Dear Guest, Thank you for your valuable feed back. We are looking forward to welcoming you in near future.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except the WiFi quality was quite poor throughout the property
Stayed 2 nights in Jan 2019
Response from Putu on 14 Jan,2019
Dear Sir/Madam, Thank you for your valuable feed back regarding to our internet connection. We will review this comment for our improvement in the future in providing better connection throughout the property. Look forward to welcoming you back in our resort in not too distance future. Regards, Putu Udayana (Resort Assistant Manager)

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2018
Response from Putu on 22 Dec,2018
Dear Sir/Madam, Greeting from the green valley of Sayan and thank you for your valuable time to score us on this reviews. We really appreciate it and look forward to welcoming you back in not too distance future. Regards, Putu Udayana Resort Assistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from putu on 12 Dec,2018
Dear Sir/Madam, Thank you for your valuable time to respond on our guest reviews, we very appreciate it. Regards, Putu Udayana (Resort Assistant Manager)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort with friendly and attentive staff.
Stayed 2 nights in Oct 2018
Response from Putu on 6 Nov,2018
Dear Sir and Madam, We thank you for your valuable time to write the note about your stay in our resort. Glad to hear that you enjoyed it. Look forward to having you back in not too distance future. Regards, Putu Udayana (Resort Assistant Manager)

10/10 Excellent

Taraneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional but peicy
I loves this place. My villa was fab, the yoga and activities schedule was fab, the pool and gym and spa etc. Everything was wonderful except it’s overpriced for Bali. Premium pricing is ok for a place like this but treatments and activities were a bit too steep. Other than that, exceptional.
Stayed 2 nights in Oct 2018
Response from ED on 8 Nov,2018
Dear Guests, Thank you for your great feed back. Feel free to let us know should you need any further assistance. Best Regards, Edi Resort Assistant Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Resort in Bali !!!
Four Seasons Resort Bali at Sayan is more than just a resort - they truly go out of their way to make you feel at home. From the moment we arrived until the last minute we spent there - everyone was super kind, very attentive and happy to help with anything we needed. The complex is absolutely gorgeous- you can walk along the little paths and admire the creativity of Mother Nature. The views are breathtaking. We spent some time at the pool which is located right by the river - very relaxing. A member of the staff would check on us constantly and every so often bring little treats from the chef at the pool cafe (everything was delicious!). The resort offers an amazing selection of spa services and activities. We tried their chakra ritual at the spa and yoga - both were great. We hope to visit again soon. This is undoubtedly the Best Resort in Bali.
Stayed 2 nights in Sep 2018
Response from Kerti, Front Desk Manager on 4 Oct,2018
Dear Mr. Robert Thank you so much for your wonderful feed back. We surely would love to welcome you back in the near future.

8/10 Good

Christiana

Liked: Cleanliness, staff & service
The mattress was not firm, uncomfortable for my backpain. The window blind n door were not in the good condition, bit hard to lock it. The light in the bathroom mirror area are not bright enough
Stayed 3 nights in Sep 2018
Response from Kerti on 1 Oct,2018
Dear Ms. Christiana, We greatly appreciate your valued comments on our product and would put all of our attention for our future improvement. We hope that we would get the opportunity to host you back in not too distance future. Best regards, Putu Kertiyasa Front Desk Manager

10/10 Excellent

Moath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from ED on 2 Oct,2018
Dear Guests, Thank you for your valuable feedback, feel free to let us know should you need any further assistance. Best Regards, Edi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Putu on 22 Sept,2018
Dear Sir/ Madam, We wish you enjoyed your stay with us and look forward to welcoming you back in not too distance future. Regards, Putu Udayana (Resort Assistant Manager)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and polite staff. Excellent hotel and had a fantastic stay!
Stayed 8 nights in Sep 2018
Response from Putu on 18 Sept,2018
Dear Sir/Madam, We thank you very much for spending your valuable time to share your experience stay in our resort. Very appreciate and would share to all of our staff. Wish we could welcoming you back to Sayan in not too distance future Regards, Putu Udayana (Resort Assistant Manager)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Edi on 11 Sept,2018
Thank you very much for your feed back and we look forward to welcoming you in the near future. Best Regards, Kertiyasa Front Desk Manager.

10/10 Excellent

Zishaan, Ilford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel in the middle of a jungle!
Quite simply the best hotel me and my wife have stayed at. They were so accomodating to our every need from the moment we stepped in. From staff climbing up trees to get my wife a flower, to cleaning our sunglasses as we sun bathed and making sure we had everything we needed. Perfect and the best customer service.
Stayed 3 nights in Jul 2018
Response from Putu on 7 Aug,2018
Dear Zishaan, Thank you for your great comment about our resort and we would share it to all our staff. Glad to hear that you and your wife enjoyed it very much. Wish we could welcoming you back home again in not too distance future. Regards, Putu Udayana (Resort Assistant manager

10/10 Excellent

Stephen, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my wife had just got married so this was our honeymoon trip and our first time traveling this far away (coming from east coast america). I have to say this was the best experience I have ever had at a resort hands down. The staff was amazing all around, they would ensure at all times that we were doing well and take care of any needs we had. When I booked the resort I did not mention this was our honey moon until we arrived, in which the staff went above and beyond with giving us surprises which started the first night in getting a complementary bottle of prosecco and a cake. Our last night at the resort we had gone to eat at the pool side cafe and when we returned we got an awesome surprise, with a cool message on our bed saying "Happy honeymoon" with local flowers added in, and even filled a bath with rose pedals and a bucket with beer! I would be wrong to not mention how good the food was overall at the resorts restaurants, whether you wanted western or eastern types of foods, all of it was delicious and well worth the price. We also reserved a special dinner in which they set up a romantic dinner up at the lotus pond and our person who care of us that night (Andres, hopefully I spelled his name right) he was amazing and a true professional. The food was stellar and the effort to make it look the part is so worth the extra spend, I would highly recommend. In closing this was the whole package and I wanted to say Thank you again for everything!! Best Honeymoon ever!
Stayed 10 nights in Jun 2018
Response from Kerti on 27 Jul,2018
Dear Mr. Stephen, Thank you for sharing your experience to all of us. We appreciated your kind word about our service and product. It lifting our spirit to serve our guest event better. We look forward to welcoming you back in not too distance future. Best regards, Putu Kertiyasa (Mr.) Front Desk manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay with many views and activities
The resort was spectacular from the architecture, location, landscapping and service. I would highly recommend this secret getaway from noisy ubud.
Stayed 2 nights in Jun 2018
Response from Putu on 3 Jul,2018
Dear Mr. Kevin, Thank you for your time to write about your experience in our resort and we very appreciate it. Glad that you enjoyed your stay and wish we could welcoming you back home in not too distance future. Regards, Putu Udayana Resort Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and luxury in the jungle
A lovely hotel set in the jungle. The staff are outstandingly welcoming, nice and efficient. They were so good with our daughter. Highly recommended for a peaceful and luxurious stay.
Stayed 7 nights in Jun 2018
Response from Kerti on 2 Jul,2018
Dear Sir/ Madame, Thank you for your positive review on our property and service. We are glad that you could enjoy your stay with your lovely daughter. Thank you for recommending this resort to your family and friend. We look forward to welcoming you back in our resort best of regards, Putu Kertiyasa Front Desk Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Putu Udayana on 12 May,2018
We are very sorry but we couldn't see any comment. We hope everything is alright Regards, Putu Udayana (Resort Assistant Manager)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kerti on 30 Apr,2018
Thank you for your respond. We look forward to welcoming back in our resort.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding and stay
our son got married here last saturday and the whole experience was more than we could have hoped for. The couple worked with the wedding coordinator and it was amazing. OUr room was incredible the wedding gorgeous and they put them in the Royal Villa for another night ! Would most definetly stay there again. John
Response from Putu on 29 Apr,2018
Dear Mr. John, Great to hear the experience you had in our resort was incredible and wish your son will have all the bless from his wedding at Sayan. We look forward to welcoming you and your family back in not too distance future. Regards, Putu Udayana (Resort Assistant manager)

6/10 Okay

Amir, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort, but overpriced and terrible food
This is a beautiful property located in Ubud, however, prices of services at the hotel (including food) are outrageous for Indonesia. The hotel manager is very rude and did not want to correct any of the service problems we had. Definitely not a four season standard. The rooms were nice and spacious and the hotel is very luxurious. The staff are extremely friendly and attentive. The international restaurant was very good, but the Indonesian restaurant was terrible. Breakfast was good, but service at breakfast was extremely slow.
Stayed 2 nights in Mar 2018
Response from Sean Mosher, Resort Manager on 4 Apr,2018
Dear Amir Tahmasebpour, Thank you for taking the time to share your candid feedback regarding your stay with us. First and foremost, my sincere apologies for not being able to meet you personally, and I will certainly share your comments with the management team so that we can improve. I'm glad you enjoyed the resort location, ambience, service from our team overall, and the food at Riverside Cafe. I am surprised to read your comment on the Indonesian dinner menu at Ayung Terrace, perhaps our Restaurant Manager misheard or misunderstood when they inquired about your dinner on the evening as he does not recall any negative feedback during service on the night you are referring to. In any case, we removed 50% of the meal cost off your bill upon check-out when you shared your feedback with our Front Desk team. Amir, again I am truly sorry you did not completely enjoy your stay with us. I wish I could turn the clock back, but I hope we have another chance to make up for this experience and change your perception especially in regards to Ayung Terrace where we did not meet expectations. Thank you once again for your feedback. Kind regards, Sean

10/10 Excellent

Ahmed, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Beautiful property in the middle of paradise. I am cery happy we chose to stay here. We were upgraded to a 1 bedroom villa and our own private pool. Staff treated us like we were royal. I would definitely come to Bali again just to stay there. as soon as you check in, you will be giving a schedule of activities for the entire week. Some of the activities are complementary and others you’d have to pay for. I also felt that the food was very expensive and could have been better. But as mentioned earlier, the place is just in paradise and would take your breath away.
Stayed 3 nights in Feb 2018
Response from Kerti on 25 Feb,2018
Dear Mr. Ahmed, We thank you for your kind word toward our service and product. It is really lifting our soul. And we thank you for your valuable feedback on food price and quality we will definitely will improve on that section. We look forward to having you back in our resort in not too distance future. Best regards, Putu Kertiyasa Front Desk Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Breathtaking setting and architecturally designed hotel, you really feel like you are connected with the environment from the moment you arrive. Staff are exceptional, the suites are very luxurious and spacious, we got an upgrade to a family suite which was stunning. The morning yoga was amazing and the Riverside restaurant for dinner was delicious. The photos don’t do this resort justice! 5/5!!
Stayed 1 night in Feb 2018
Response from Kerti on 21 Feb,2018
Dear Guest, We appreciated your positive comment toward our products, facilities and service. We put our hard work and heart to suit every needs of our distinguish guest. We looked forward to having you back in our lovely resort. Best regards, Putu Kertiyasa Front Desk manager

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I’ve ever stayed
Amazing
Stayed 2 nights in Feb 2018
Response from Putu on 18 Feb,2018
Dear Sir/ Madam, We thank you very much for your comment and very happy to hear that you enjoyed your stay in our resort. Look forward to welcoming you back in not too distance future Best regards, Putu Udayana Resort Assistant Manager

10/10 Excellent

LZ, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Getaway
This hotel is spectacular from the moment you arrive. The staff address you by name at all times, make you feel like royalty. Very friendly and helpful. The property is pretty large but feels remote in the rainforest. The pools are beautiful. The two story guest rooms are amazing. Very spacious- feels like an apartment. The closet is huge! Turn down service is the best. The hotel has a free shuttle that brings you into town. We hired one of their hotel taxi - Wayan Doni. Hands down the best, 100% made our Ubud trip that much better as he was a mini tour guide when driving us to attractions. We do a ton of traveling and I absolutely would stay at this hotel and redo the trip all over again.
Stayed 2 nights in Feb 2018
Response from Udayana on 11 Feb,2018
Dear Sir/Madam, We thank you very much for your comments and very happy to hear that you enjoyed your recent visit in our resort as well as about the taxi driver Doni. We look forward to welcoming you back in our resort in not too distance future. Regards Putu Udayana (Resort Assistant manager)