Outdoor pool, free pool cabanas, pool umbrellas
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Reviews of The Sankara Suites & Villas by Pramana

4 out of 5
The Sankara Suites & Villas by Pramana
Jl. Sri Wedari Ubud, Kabupaten Gianyar, Ubud

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 128 reviews" "
Rating 8 - Good. 21 out of 128 reviews" "
Rating 6 - Okay. 7 out of 128 reviews" "
Rating 4 - Poor. 1 out of 128 reviews" "
Rating 2 - Terrible. 3 out of 128 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ka'Nesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very warm and welcoming!! My husband and I felt very safe and taken care of for my 30th birthday experience. No need went unmet. We loved it here! Also, Anggi was great in the restaurant. 10/10
Stayed 5 nights in Apr 2024

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
beautiful resort! staff were extremely kind and on top of things…but it to the point that it was almost over bearing. upon arrival we were given a tour of the full resort, walked all the way down the stairs to the spa and back up again, just to have a look at the spa front desk. we were then taken to our room and given a tour within the room. the toilet, shower, and towels were all pointed out to us which was…interesting. we were called at 9 am in the morning to see if we wanted our room cleaned. after walking out of our room door to the front entrance to leave for the day we were then asked 3 times by 3 separate staff if we wanted our room cleaned, was just a bit strange. were then asked multiple times by multiple staff when we were checking out and if we needed a driver. there’s an automatic perfume dispenser in the room that goes off every 5-7 minutes in the morning, also interesting. pool is great. felt immersed in the jungle. shuttle is nice and convenient although the trip is supposed to be around 15 minutes, one of our journeys back took almost an hour as we spent 30 mins going in a circle. could have just been our luck with traffic. overall would recommend but prepare for a bit of awkwardness with the staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here for our anniversary! The staff were so wonderful and the property and rooms were just beautiful. Had the most perfect and relaxing time here, will definitely be back!
Stayed 8 nights in Apr 2024

10/10 Excellent

Eva

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were mostly accomodating. The shuttle option was a great bonus.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property, spacious rooms & excellent service. Highly recommended.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ludmila

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is incredibly so beautiful we stayed in room 903 is amazing clean no complaints stuff is amazing so polite if you need something they will bring you right away good food pool area is great shuttle service is also great highly recommended this property
Stayed 3 nights in Apr 2024

8/10 Good

Des

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem. Very friendly staff and a quiet hotel. Pretty much have the place to yourself. Amazing decor and views.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with one of the best services I ever had. Staff super helpful and attentive. There are many add ons for free kindly offered by the hotel: transport to the city centre, afternoon tea, photoshoot, taster massage, yoga. Breakfast was amazing and specially cooked for you. Highly recommend this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Paulyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 6 nights in Mar 2024

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sankara Suites & Villas by Pramana is an amazing hotel. The staff is very friendly, efficient, and always ready to give a helping hand. Thank you for helping me have an amazing birthday. The decorations and photography were perfect. I would definitely book here again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 9 nights, had dental work done so preferred to stay in one place and the staff did an amazing job of making it feel like home. This was our 2nd visit to Bali but first time in Ubud. The Sankara provided that quintessential Ubud experience, the hotel is lush and tranquil with a beautiful pool. We booked a valley suite with breakfast, great value. It is a luxury hotel so the price of food and beverage is higher than other restaurants on the main road, however the quality of the food is great.The spa is amazing and relaxing. The hotel offers a daily shuttle pickup and drop off to Ubud Palace which is very convenient. There are plenty of other places to eat within walking distance and we were surprised by this place called PARQ, definitely worth a visit. We really enjoyed our stay and appreciate all the care and attention the hotel provided.Highly recommend staying here.
Stayed 9 nights in Feb 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and the staff is amazing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Janice

Travelled with family
Had an amazing stay. Food was delicious. Staff was very friendly and accommodating. We booked a jacuzzi suite room and it was perfect. Would definitely stay here again
Stayed 4 nights in Feb 2024

10/10 Excellent

Ramona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and an oasis. Staff very kind and welcoming to accommodate all your needs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was phenomenal and I would stay here my entire trip next visit! Room is amazing, food is amazing, ambiance is amazing! Highly recommend
Stayed 2 nights in Feb 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place I’ve ever been. Stunning property and the best staff ever. I’ll came back for sure !!

8/10 Good

Kashara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasant I like that there was free shuttle to get to the shopping area with pick up. The staff are very helpful with great attention to detail.
Stayed 4 nights in Jan 2024

10/10 Excellent

Mai Yer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sankara is more than I expected. The hotel is beautiful and the staff are welcoming and goes above and beyond to accommodate us. Additionally, the spa is world class. If you stay here, I highly recommend you take advantage of the different spa packages. One thing I would like to mention is that this hotel is not accessible for individuals with mobility needs. However, this is not unique to the Sankara. A lot of hotels across Southeast Asia are not accessible. Also, the breakfast options are limited. During our stay, several of our group members often go to the hotel across the street for breakfast as they have better options. I highly recommend this hotel and will definitely be back. I also want to thank Endra for driving us around and helping us learned about the Balinese culture. You are an amazing young man and the Sankara is lucky to have you.
Stayed 4 nights in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, all the staff were lovely and always super friendly and seemed to really care about the hotel and the guests. Massage in the spa was great in a really lovely setting, would definitely recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Allie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property! The staff was amazing and so nice, they accommodated my husband and me every step of the way. The first day our room was not ready due to fogging the room for geckos which are very common in Bali. As a result the staff upgraded our room to their best villa until our room was ready the next day. They also provided my husband and me with complimentary massages! The staff went above and beyond to ensure our stay was incredible! The resort also provides a lot of activities for guest such as private yoga, floating breakfasts, private dinners and so much more! The food at their onsite restaurant is also amazing, my husband and me ate there almost every day. We would definitely stay here again!
Stayed 6 nights in Dec 2023

6/10 Okay

Vanessa, panama

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room were nice, the spa is good, the food is so so, the service is nice but not really helpful, especially the front desk, the receptionist is not helpful. My complaints are the ac in the room, it wasn't cool enough and very noisy. The pillows were also uncomfortable. They lack in cleanliness, spider webs in the lamps, my jar of tea from breakfast have coffee leftover in it which was disgusting. They also forget to replace the cups, sugar, water etc have to call them frequently. I wouldn't recommend it, theres a lot of nicer villas around, my sister stayed in another one which was way much better.

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wished for a Longer Stay...
I had a wonderful stay at Sankara during my solo Holiday. I arrived in the middle of the night, fatigued, tired and recovering from a minor car accident enroute to the hotel. I was met with kindness, warmth, concern and a mid-night snack. From that point forward, my stay was nothing but outstanding. I travel often, so I am not easily impressed. The staff was kind, welcoming, anticipated my needs and aided me in the quite peace I was seeking. The Spa and spa staff - top notch! I really felt at home and regretted not planning a longer stay at the Sankara. I highly recommend the Sankara Suites & Villas in Ubud. :-) Thank you all so much!
Stayed 4 nights in Dec 2023

8/10 Good

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful with great potential
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos, Laredo

Travelled with partner
Liked: Property conditions & facilities
Beautiful getaway, perfect to relax , all the staff is super friendly, food is very good
Stayed 3 nights in Nov 2023

10/10 Excellent

Pratap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with lots of character. Staff, food and facilities were excellent. As a comment for further improvement would be to have brighter light in the bathroom for shaving. Other than that it was perfect
Stayed 6 nights in Nov 2023

8/10 Good

Tarkisha

Liked: Cleanliness, amenities, property conditions & facilities
The property is nice. The staff is nice. The Spa was excellent. Very reasonable prices.The floating breakfast wasnt worth it the entire pool is about 5 feet all over. You have to pull the tray to the edge to try and eat. Check-out time is at 12pm and they only give you 30 mins more fore late check-out.
Stayed 5 nights in Oct 2023

10/10 Excellent

David, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We had a twin valley room which was very comfortable. Breakfast was great, with a variety of cooked to order options available. We spent most of our time at the pool which was lovely with loungers and umbrellas. Had an amazing massage and facial at the spa. The resort provides a free shuttle into Ubud several times a day. Takes about 5-10 min. Staff were very friendly and accommodating. We had a late checkout and they let us use a hotel room to shower after the day in the pool.
Stayed 8 nights in Oct 2023

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and kindly. Our pool villa is amazing 😍 and the shuttle service is great.
Stayed 4 nights in Oct 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, rooms, and location! Loved every minute of my stay and the staff was the best!
Stayed 2 nights in Sep 2023

10/10 Excellent

Callum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic couples retreat
Stayed 3 nights in Sep 2023

10/10 Excellent

robert, seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. The grounds were absolutely beautiful and perfectly manicured. The staff was amazing and so polite and helpful. The spa looked out onto the jungle and the massage was the best I’ve ever had. Our room had a private pool and we loved it. The main pool was great but we spent most of our time at our own pool. We did yoga in the morning and that was great too. My wife and I highly recommend this place for a stay in Ubud. Just a short and inexpensive ride away on the shuttle was the monkey forest
Stayed 2 nights in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Everything was very nice! Excellent customer service! Helped with our bags, food was great, room was perfect with a private pool and fresh fruit daily. Air conditioning worked well. Even helped us when our rental car wouldn’t start!
Stayed 3 nights in Sep 2023

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
I felt very well taken care of by the hotel staff. They greeted me when i came back. The room was very spacious and clean. It's a villa near the nature so insects crawling around are expected but not too annoying. The bed was too soft for me. I enjoyed the outdoor bathtub. A soak in hot water under the starry sky was the perfect way to relax after a long day. Breakfast selection was great. Coffee is on point. Overall, i had a great experience staying here.
Stayed 2 nights in Jul 2023
Response from Nopa Ariawan on 17 Jul,2023
Dear Kathy,Thank you for taking the time to write such a positive review of your recent stay at our hotel. We are delighted to hear that you felt well taken care of by our staff and enjoyed the spacious and clean room. We apologize for any inconvenience caused by insects, as being close to nature can sometimes attract them. We are glad to know that they were not too bothersome. We appreciate your feedback regarding the bed softness, as guest comfort is important to us, and we will take it into consideration for future improvements. It's wonderful to hear that you enjoyed the outdoor bathtub and found it to be a perfect way to relax under the starry sky. We are thrilled that you enjoyed our breakfast selection and found the coffee to be on point. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for another great experience.Best regards,Nopa Ariawan

2/10 Terrible

Rahul

Travelled with family
Disliked: Staff & service, property conditions & facilities
Although good natural surroundings but rooms are dark, not well lit. The staff (especially Ladoo Restaurant) will deny everything you ask and tell you that they don't have it and when you insist , it magically appears. Not good options in breakfast. There are much better options available around.
Stayed 4 nights in Jun 2023
Response from Nopa Ariawan on 17 Jul,2023
Dear Rahul,Thank you for sharing your feedback on Expedia. We apologize if you felt that our response was not satisfactory. However, we would like to clarify that our staff is trained to provide honest and accurate information to our guests. We have a strict policy of transparency and do not engage in denying or hiding any available amenities or services. Regarding the lighting in the rooms, we have taken note of your comment. However, we would like to assure you that our rooms are designed to offer a cozy and relaxing ambiance, which may not be to everyone's preference. Nonetheless, we appreciate your feedback and will consider it for future improvements. We appreciate your input on the breakfast options and will take it into consideration for future enhancements. While we understand that there may be alternative options in the area, we believe in providing a unique and enjoyable experience for our guests. We value your feedback and hope to have the opportunity to welcome you back in the future to provide you with a more satisfactory stay.Best regards,Nopa Ariawan

6/10 Okay

sasha

Travelled with group
Liked: Staff & service
Nice property but the ground floor valley rooms have a musty smell that I considered disconcerting. Had to ask for a humidifier to help remove some of the moisture in the air. This helped but I still had to switch rooms. I dont like wrinkled clothing so I had to request an iron and ironing board every day. You could only get it for 3 hours at a time. This was really annoying. It didnt help that the ironing board cover was worn, burnt and dirty. The room was a nice size and I really appreciated the staff. They were very attentive and tried to solve the issues. Food at the restaurant was good especially breakfast. A bit expensive for Bali but not totally unreasonable.
Stayed 6 nights in May 2023
Response from Nopa Ariawan on 17 Jul,2023
Dear sasha,Thank you for your feedback regarding your recent stay at our property. We appreciate your compliments about our staff and the size of the room. We apologize for the inconvenience caused by the musty smell in the ground floor valley rooms and the issues with the ironing facilities. We will take your comments into consideration and work towards improving these areas. We're glad to hear that you enjoyed the food at our restaurant, especially breakfast. We hope to have the opportunity to welcome you back in the future.Best regards,Nopa Ariawan

8/10 Good

Dilraj

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property with really good food. Rooms are beautiful but you’re in the middle of a jungle so after day 2 we had flying cockroaches, lizzards and small ants in our suite
Stayed 5 nights in Apr 2023

10/10 Excellent

Bob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the lush setting and grounds, the architecture and the friendliness of the staff. The onsite spa was particularly nice. Imagine getting a massage on the deck of a treehouse! The spa team knows how to properly give whatever kind of massage you would like. I was there for 3 days and got a massage every day. I’m already planning on a return!
Stayed 4 nights in Apr 2023

6/10 Okay

Donna

Travelled with partner
This is a strange place. It looks beautiful and with first impression it is. The pool,the gardens,the walkway down to the private villas…. However The buildings are poorly made. The walls are paper thin. You can hear your neighbours talking. The workers (happily) chatting. People walking past. It often felt like people were inside the villa. The music from the main pool echo’s loudly down to the villas. Again would be great if you wanted a party place but if you wanted to unwind with nature - forget it. The staff are individually lovely polite and courteous however there was a lack of communication. MAKE SURE YOU BOOK THE SHUTTLE. They will collect you however they will (try) and charge you much more than a taxi from ubud. After looking around at other villas for the price of Sankara suite with private pool you can definitely get a better deal elsewhere. The breakfast at $27 (aud) was lacking.The spa treatment itself was good again very overpriced and because it’s semi outdoors it was the only place in Bali that I got mosquitos bites. I hate leaving bad reviews but for Bali I honestly know you can do better elsewhere
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed is 2 feet from toilet.
Customer service from the front desk was terrrible. The front staff needs to be trained on how to provide better customer service as well as conflict management. Servers need to stop starring and whispering amongst each other while the guests dine. It is very uncomfortable to see them watch you from afar while you eat. We had the 126 sq m suite. While very large and has a beautiful entrance, the room was strange on the inside. The washroom needs to be separated from the bedroom and closed off. It should not be open to the ceiling at the top and separated by a glass door which allows all the washroom smell to escape into the living/sleeping space. Really yucky placement of the bed only a couple of feet from the toilet. The air was the worst. The room has a mouldy wet smell once entered. To mask it, they attached an automatic room spray by the AC that goes off intermittently. I do not know what's worst, having mouldy/wet washroom smell in the room or strong chemical fragrance to mask it. Very dim lit space. It's perpetually dark in the room night to day with very low light and not enough lights/lamps for such a big room. Strange layout. While the room is very large, it is mainly made of a separate area for the jacuzzi and bathtub which had no lighting anywhere near it. The bed, as mentioned, is right in the middle of the room with the washroom 2 feet from the bed. Checked out first thing next day. Really bad experience. Not even worth 4 stars.
Stayed 6 nights in Nov 2022

10/10 Excellent

Prudence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and pleasing. Lots of nature within the resort. Would definitely go again.
Stayed 7 nights in Oct 2022

8/10 Good

Jeanne

Liked: Staff & service, room comfort
Service is great & friendly staff BUT…
The service and the staff are excellent. The hotel is beautiful but the room is a little tired and feels dirty. The valley suite bathroom wall partition is from wood so it has black mold on the bottom. Many design flaws for sure. They need to renovate these rooms for sure. I found an unopened candy on the floor of my room which means they didnt sweep or map from the last guest. Unfortunately I won’t be coming back here unless they renovate it.
Stayed 1 night in Sep 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it!
Best decision of our spontaneous Bali trip to book this exotic getaway. Stayed in a River villa with private pool and was amazing. Staff extremely helpful and always greeted us. Convenient shuttle into town when needed but hard to leave such a luxurious property.
Stayed 3 nights in Mar 2020

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
All around exceptional! Clean, comfortable and just stunningly beautiful. The staff went above and beyond every day and were SO friendly. We will definitely be back!
Stayed 4 nights in Mar 2020

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here really. Sad it was only a few short nights but very wonderful room, lovely staff, very accommodating. It is situated in a peaceful part of Ubud and they have a shuttle to take you to the more touristy attractions. Their breakfast is soooo delicious! and their Radha Spa is so beautiful. Very satisfied
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Sankara was amazing from the room, service, location to the food. Our last stop in Bali and by far our favourite
Stayed 2 nights in Dec 2019