Indoor pool, seasonal outdoor pool
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Reviews of Park Hotel & SPA Vella Hills

4 out of 5
Park Hotel & SPA Vella Hills
Ultisa Miladin Dosev 24, Velingrad

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 70 reviews" "
Rating 8 - Good. 13 out of 70 reviews" "
Rating 6 - Okay. 3 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gil

Travelled with partner
Old and dated property, limited English skills however the spa is decent and the dinner was OK
Stayed 1 night in Mar 2024

10/10 Excellent

Emanuela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Като започнем от настаняването до напускането на на хотела, всички служители бяха изключително любезни и отзивчиви. СПА зоната беше изключително приятно, чисто и съдържащо всичко необходимо за да подейства максимално релаксиращо място. Стаята ни беше просторна. Единственият недостатък на престоя ни беше вечерята в ресторанта. Поръчахме разядки с хлебче, което си личеше, че е било замразено и съвсем леко препечено, част от ястията бяха студени като ги получихме и се наложи няколко пъти да подсещаме сервитьора за някакви пропуски в поръчката. Поръчахме и пица за стаята, която се оказа, че отново е от готовите, които директно се слагат да се пекат и след това видяхме, че се предлага в детското меню. Закуската, която бяхме заплатили беше страхотна и имаше голям избор.
Stayed 2 nights in Dec 2023

10/10 Excellent

petre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Sofia, Woburn

Stayed 4 nights in Aug 2023

10/10 Excellent

Naresna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was an amazing experience everyone was friendly and they do their best to accommodate your requirements.
Stayed 8 nights in Jun 2023

6/10 Okay

VIKTORIA

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Paul, London

10/10 Excellent

Slaveya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The hotel, the rooms and the spa zone were very clean, the food in the restaurant delicious and the staff was very nice and polite. Everything that you could wish for a nice, relaxing stay!
Stayed 2 nights in Nov 2022

10/10 Excellent

Petar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our hotel stay was great! Staff were really helpful and attentive from the moment we walked in. The room we stayed in was extremely spacious and had almost everything we needed. It lacked a kettle and cups, but staff were more than happy to provide these for us. The breakfast included had a large selection - both continental spread, cooked food, and more. The spa facilities were good and were very welcomed after a long day of walking and adventuring in the area. The selection of spa treatments available was good, and well enjoyed. Only criticism we had was that the room decor was a bit dated, and that the shower cubicle was leaking.
Stayed 3 nights in Oct 2022

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice place. Good and very polite service, clean rooms, healing mineral waters and well done spa facilities.
Stayed 1 night in Aug 2022

10/10 Excellent

Petya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the third time to visit the spa hotel. We love the spa facilities, the breakfast is always very good, the rooms are spacious and clean. Already making plans for next year!
Stayed 2 nights in May 2022

10/10 Excellent

Selim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Много приятно изкарване
Stayed 1 night in Nov 2021

10/10 Excellent

Galyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest
Big covered parking with kind staff, spacious and stylish room, nice balcony, everything looks new and maintained, kind and helpful staff at reception. I recommend!
Stayed 1 night in Jul 2021

10/10 Excellent

Ludmil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Katya, Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay! The spa is very nice, the hotel rooms are very spacious and clean!
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WNice conditions, bad location
Good place, awful location, no view at all
Stayed 2 nights in Sep 2020

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rating-⭐️⭐️⭐️⭐️
The place was amazing, great service from the staff, very polite and helpful. Will definitely visit again. Thank you!
Stayed 1 night in Jul 2020

10/10 Excellent

Veneta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place
Very friendly personnel, good restaurant and SPA. Clean rooms.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
It was amazing! Damn, it was! Fantastic place, staff - thanks to all! Helpful, friendly, providing with info for good or bad! Amenities - all you need, good condition, clean, maintained! Amazing!
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel...Very clean.Very friendly staff...Bulgaria is amazing country...
Stayed 1 night in Sep 2019

10/10 Excellent

Georgi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real vacation. Staff was extremely polite, the spa center was marvelous, more than big enough for the capacity of the hotel. Breakfast was great too. The only thing that could have been better was the internet.
Stayed 4 nights in Aug 2019

10/10 Excellent

Snezhana Petrova

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

petko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly outstanding service, great place to relax and enjoy nature!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply amazing! We will definitely come back 😊
Stayed 2 nights in Jul 2019

6/10 Okay

Stratsi, Washington DC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The price per night warrants a much better level of service and customer focus. Minibar was not restocked. Property charged for bottled water. Staff was friendly but not at all empowered to resolve customer issues without deferring management. Checkout Policy is not flexible at all even though hotel was at 20% occupancy. Much to be learned by management!
Stayed 2 nights in Jun 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Veselina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very much attention to cleaning, As concerning the SPA impeccably clean
Stayed 3 nights in May 2019

10/10 Excellent

Slaviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Excellent hotel. very clean and the room was big. The staff is very friendly. Breakfast is excellent with many choices. restorant for dinner is a bit pricey but was tasty and is confortable if you want to stay in the hotel. spa and pool area very clean. the banana shake at the bar area seams very popular among the kids bartender Todor is very friendly. there are a few places within 10 min walk that are nice for dinner less expensive. We enjoyed our stay. Definitely will recommend this hotel.
Stayed 3 nights in Apr 2019

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Apr 2019

10/10 Excellent

Georgi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Boiko, Sofia, bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location, nice SPA and staff
Stayed 2 nights in Nov 2018

8/10 Good

ALEKSANRA

Liked: Staff & service, property conditions & facilities, room comfort
Peaceful and beautiful place
Clean and cozy hotel,wonderful view from the room,helpful staf. I didn't like the quality of the food in the restaurant. The outdoor pool is not cleaned enaugh.
Stayed 2 nights in Oct 2018

10/10 Excellent

Maria, Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new, breakfast was nice, rooms are large, quite and clean. There are different types of spa procedures and hot swimming pools. I required the hotel.
Stayed 3 nights in Sep 2018

10/10 Excellent

GeorgeCA, Santa Clara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to relax with mineral water pools, spas, saunas. Spacious rooms with a view.
Stayed 3 nights in Sep 2018

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, would love to come back
Excellent resort. Clean, modern, comfortable, very good good and service. Spa amenities are great.
Stayed 1 night in Jun 2018

8/10 Good

Merin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Hristo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Berry nice location,on Rodopi mountain,incivility of Velingrad, many pools with mineral water,relent restaurants and verry helphool staff.
Stayed 2 nights in Aug 2017

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vella hills spa
Had an amazing stay, lovely facilities, staff were excellent, food was great. Children's area was fab.
Stayed 3 nights in Aug 2017

8/10 Good

Krasimira

Liked: Cleanliness, property conditions & facilities, room comfort
Not Bad
Just OK.
Stayed 1 night in Jun 2017