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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPiazzale Roma5 min walk
    Popular LocationConfraternity of St. Roch8 min walk
    Popular LocationVenetian Ghetto10 min walk
    AirportVenice (VCE-Marco Polo)18 min drive
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  • Superior Double Room

    3.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsSuperior Double Room
  • Classic Triple Room

    3.6/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 4
    More detailsClassic Triple Room
  • Classic Double or Twin Room

    3.9/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    More detailsClassic Double or Twin Room
  • Double Room, Patio

    3.9/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsDouble Room, Patio
  • Superior Double or Twin Room, Canal View

    4.4/5 guest room rating

    Room amenities

    • 18 sq m
    • Canal view
    • Sleeps 3
    More detailsSuperior Double or Twin Room, Canal View

About this area

Venice

Located in Venice's Santa Croce neighbourhood, Hotel Carlton on the Grand Canal is in the city centre and by the sea. The area's natural beauty can be seen at Grand Canal and Giardini della Biennale, while La Fenice Opera House and Venetian Ghetto are cultural highlights. Maritime Station and Zattere are also worth visiting. Discover the area's water adventures with snorkelling, waterskiing and parasailing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Venice travel guide
Popular Location

What's nearby

  • Piazzale Roma - 5 min walk
  • Confraternity of St. Roch - 8 min walk
  • Venetian Ghetto - 10 min walk
  • San Toma Waterbus - 10 min walk
  • Port of Venice - 12 min walk

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Mestre Centro B1 - 10 min drive
  • AirportVenice (VCE-Marco Polo) - 18 min drive

Restaurants

  • Where to eat
  • La Cupola – Ocean-view restaurant with a bar offering international cuisine. Serves brunch, lunch, dinner and light fare daily.
  • Top of the Carlton – Ocean-view restaurant with a bar offering Mediterranean cuisine. Serves lunch, dinner and light fare on selected days. Kids' menu available.

About this property

Hotel Carlton on the Grand Canal

Romantic Venice hotel in Santa Croce, walk to Grand Canal
2 restaurants, a bar/lounge and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and concierge services are on-site. All 150 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Other amenities available to guests include room service (during limited hours), free newspapers and hairdryers.
Hotel Carlton on the Grand Canal offers 150 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Motorised watercraft

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Carlton Grand Canal Venice
Hotel Carlton Grand Canal
Carlton Grand Canal Venice
Carlton Grand Canal
Carlton Grand Canal Hotel
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Can I cancel my reservation for free at Hotel Carlton on the Grand Canal and receive a full refund?
Yes, Hotel Carlton on the Grand Canal offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Carlton on the Grand Canal cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Carlton on the Grand Canal?
As of 30 Oct,2020, prices found for a 1-night stay for 2 adults at Hotel Carlton on the Grand Canal on 16 Nov,2020 start from SG$136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Carlton on the Grand Canal pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Carlton on the Grand Canal?
Hotel Carlton on the Grand Canal doesn't offer parking.
What time is check-in at Hotel Carlton on the Grand Canal?
Check-in is from 2 PM to 5:30 AM.
What time is check-out at Hotel Carlton on the Grand Canal?
Checkout is at noon.
Does Hotel Carlton on the Grand Canal provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Carlton on the Grand Canal located?
Located in Santa Croce, this romantic hotel is steps away from Papadopoli Gardens and Grand Canal. Piazzale Roma and Venetian Ghetto are also within 10 minutes. Venice Santa Lucia Station is only a 4-minute walk.
4.0
Very good
5 - Excellent
335
4 - Good
406
3 - Okay
152
2 - Poor
49
1 - Terrible
33

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancelled due to covid NO REFUND not good enough We hope it will arrive in due course
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Not our first time and wont be our last. GOOD STAY !!!
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great location, overlooking the grand canal. But you need to have one of those special rooms to have that view. The Venice train station is right across the river but you need to walk extra to get there. The room though small was very clean and organized. But the hotel is very big. Finding the room was very hard. There are about 70 rooms on each floor.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very convenient to the train station. Beautiful lobby, good breakfast and decent room. Bed was stiff, though, and bathrooms are in desperate need of an overhaul. Had a room overlooking the canal, which was lovely. Great service staff. We would stay here again.
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Hotel location was convenient- easy to walk to from the rental car drop off site. Lobby and breakfast was nice. Triple room did not have a view and the room was not decorated (no pictures in the walls). Pillows were flat so I requested additional pillows which were much nicer. Hotel staff was friendly and helpful.
Stayed 2 nights in Dec 2019

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