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Overview of Hotel Carlton on the Grand Canal

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Front of Property
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Hotel Carlton on the Grand Canal

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPiazzale Roma5 min walk
    Popular LocationConfraternity of St. Roch8 min walk
    Popular LocationVenetian Ghetto10 min walk
    AirportVenice (VCE-Marco Polo)21 min drive

Choose dates to view prices

  • Superior Double Room

    3.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Double Room
  • Classic Triple Room

    3.6/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 4
    • 1 Double Bed OR 3 Single Beds
    More detailsClassic Triple Room
  • Classic Double or Twin Room

    3.9/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsClassic Double or Twin Room
  • Double Room, Patio

    3.9/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsDouble Room, Patio
  • Superior Double or Twin Room, Canal View

    4.4/5 guest room rating

    Room amenities

    • 18 sq m
    • Canal view
    • Sleeps 3
    • 1 Double Bed and 2 Single Beds
    More detailsSuperior Double or Twin Room, Canal View

About this area

Venice

Located in Venice's Santa Croce neighbourhood, Hotel Carlton on the Grand Canal is in the city centre and by the sea. The area's natural beauty can be seen at Grand Canal and Giardini della Biennale, while La Fenice Opera House and Venetian Ghetto are cultural highlights. Maritime Station and Zattere are also worth visiting. Discover the area's water adventures with snorkelling, waterskiing and parasailing nearby, or enjoy the great outdoors with hiking/biking trails.
Popular Location

What's nearby

  • Piazzale Roma - 5 min walk
  • Confraternity of St. Roch - 8 min walk
  • Venetian Ghetto - 10 min walk
  • San Toma Waterbus - 10 min walk
  • Port of Venice - 12 min walk

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Mestre Centro B1 - 10 min drive
  • AirportVenice (VCE-Marco Polo) - 21 min drive

Restaurants

  • Where to eat
  • La Cupola – Ocean-view restaurant with a bar offering international cuisine. Serves brunch, lunch, dinner and light fare daily.
  • Top of the Carlton – Ocean-view restaurant with a bar offering Mediterranean cuisine. Serves lunch, dinner and light fare on selected days. Kids' menu available.
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About this property

Hotel Carlton on the Grand Canal

Romantic Venice hotel in Santa Croce, walk to Grand Canal
2 restaurants, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a business centre and conference space. All 150 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Other amenities available to guests include room service (during limited hours), free newspapers and hairdryers.
Hotel Carlton on the Grand Canal offers 150 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Motorised watercraft

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Can I cancel my reservation for free at Hotel Carlton on the Grand Canal and receive a full refund?
Yes, Hotel Carlton on the Grand Canal offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Carlton on the Grand Canal cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Carlton on the Grand Canal pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Carlton on the Grand Canal?
Hotel Carlton on the Grand Canal doesn't offer parking.
What time is check-in at Hotel Carlton on the Grand Canal?
Check-in is from 2 PM - 5:30 AM.
What time is check-out at Hotel Carlton on the Grand Canal?
Checkout is at noon.
Does Hotel Carlton on the Grand Canal provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Carlton on the Grand Canal located?
Located in Santa Croce, this romantic hotel is steps away from Papadopoli Gardens and Grand Canal. Piazzale Roma and Venetian Ghetto are also within 10 minutes. Venice Santa Lucia Station is only a 4-minute walk.
4.0
Very good
Rating 5 - Excellent. 342 out of 989 reviews
5 - Excellent 35%
Rating 4 - Good. 412 out of 989 reviews
4 - Good 42%
Rating 3 - Okay. 153 out of 989 reviews
3 - Okay 15%
Rating 2 - Poor. 49 out of 989 reviews
2 - Poor 5%
Rating 1 - Terrible. 33 out of 989 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancelled due to covid NO REFUND not good enough We hope it will arrive in due course
Stayed 2 nights in Sep 2020

5/5 Excellent

Stayed 3 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL WITH A GREAT VIEW
Hotel in a great location, across the bridge from the station, and less than 10 min to bus stop to airport. We decided this because of the luggage we had and easy to go from train station and back. The hotel has a classic look, very clean, helpful staff and great breakfast. Breakfast by the canal and great view of the canal. overall very pleased to book this hotel, even though we arrived 2 hours early to our check-in they still gave us the room
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Hotel was ok - disappointed that the roof top bar was only open from 6.30pm ( despite being advertised from 4pm) as this was one of the reasons we picked the hotel
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Not our first time and wont be our last. GOOD STAY !!!
Stayed 2 nights in Feb 2020

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