Courtyard

Reviews of Paradores de Vigan

3.5 out of 5
Paradores de Vigan
Gov. Reyes Street corner Abaya Street, Vigan

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 134 reviews" "
Rating 8 - Good. 23 out of 134 reviews" "
Rating 6 - Okay. 6 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 2 out of 134 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Fe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Delia

Satisfactory
Stayed 2 nights in Feb 2024
Response from Paradores De Vigan on 28 Feb,2024
Dear Ma’am Delia,Wow! A perfect score - thank you! We're thrilled to learn that you found your stay with us to be completely satisfying. Providing excellent service and a pleasant environment for our guests is our top priority. Your kind words truly motivate us. We look forward to hosting you again in the futureWarm regards,Paradores De Vigan

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Paradores De Vigan on 28 Feb,2024
Dear Ma’am Pauline,Thank you so much for your glowing review! We're delighted to hear that our staff made your stay memorable with their friendliness and helpfulness. It's always our goal to provide top-notch service to our guests, and we're thrilled that you experienced that. We look forward to welcoming you back for another fantastic stay!Warm regards,Paradores De Vigan

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Paradores De Vigan on 24 Jan,2024
Dear Sir Ronnie,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience during your stay. Your rating of 4 out of 5 is greatly appreciated and we are pleased to have met your expectations.We look forward to welcoming you back in the future and ensuring your next visit is even more enjoyable.Warm regards,Paradores De Vigan

8/10 Good

jonathan

Travelled with family
Liked: Staff & service, room comfort
Staff was helpful
Stayed 2 nights in Dec 2023
Response from Paradores De Vigan on 24 Jan,2024
Dear Sir Jonathan,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that our staff was able to assist your concerns during your stay. Providing excellent service is our top priority, and we are delighted that our team's efforts contributed to making your experience memorable.Thank you once again for choosing our hotel and we hope to have the pleasure of hosting you again soon!Warm regards,Paradores De Vigan

10/10 Excellent

Maria Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property and the friendliness of the staff
Stayed 2 nights in Dec 2023
Response from Paradores De Vigan on 24 Jan,2024
Dear Ma’am Maria Lea,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed our property and found our staff to be friendly. It's always our goal to create a welcoming and comfortable experience for our guests.We look forward to having you back in the future and providing you with another fantastic stay.Warm regards,Paradores De Vigan

10/10 Excellent

Ernyll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit old, but very clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

JOCELYN

Stayed 1 night in Sep 2023
Response from Paradores De Vigan on 22 Nov,2023
Dear Ma’am Jocelyn,Thank you so much for your fantastic 5 out of 5 rating! We are thrilled to hear that you had such a wonderful experience during your stay with us.It's always our top priority to provide our guests with the best possible service and make their stay as enjoyable as possible. Your positive feedback encourages us to continue delivering exceptional service to all of our guests.We hope to welcome you back to our property in the near future and provide you with another outstanding experience.Thank you for choosing us and we look forward to hosting you again soon.Warm regards,Paradores De Vigan

10/10 Excellent

Daniel, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly friendly staff. Very welcoming and accommodating. the place is beautiful and convinient.
Stayed 2 nights in Sep 2023
Response from Paradores De Vigan on 28 Sept,2023
Dear Sir Daniel,Warm greetings from Paradores De Vigan!Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our staff and facilities. Providing comfort and amicable ambiance is always our top priority and it's truly rewarding to know that we met your expectations.Your kind words are greatly appreciated and serve as motivation for our team to continue providing excellent service. We look forward to welcoming you back soon for another enjoyable visit. Thank you for choosing us!Warm regards,Paradores De Vigan

8/10 Good

Edward

Stayed 4 nights in Aug 2023
Response from Paradores De Vigan on 28 Sept,2023
Dear Sir Edward,Warm greetings from Paradores De Vigan!Thank you for choosing Paradores De Vigan and for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your recent stay and would like to extend our sincere gratitude for giving us an 8 out of 10 score. Your feedback is valuable to us as it helps us continue to provide exceptional experiences to our valued guests.Once again, thank you for your positive review. We hope to have the pleasure of welcoming you back in the future. If you have any additional comments or suggestions, please feel free to share them with us.Warm regards,Paradores De Vigan

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Paradores De Vigan on 25 Aug,2023
Dear Ma'am Michelle,Warm greetings from Paradores De Vigan!We are absolutely delighted to read your outstanding 5-star review of your recent stay at Paradores De Vigan! Thank you for sharing your experience with us and the rest of the traveling community. It's wonderful to know that our hotel amenities and services left such a positive impression on you.We can't wait to welcome you back to our property on your next visit to Vigan. Best regards,Paradores De Vigan

10/10 Excellent

gina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The place itself and of course the staff.. so very friendly, accommodating and with excellent customer service..
Stayed 2 nights in Jun 2023
Response from Paradores De Vigan on 13 Jul,2023
Dear Ma’am Gina,Warm greetings from Paradores De Vigan!We really appreciate you taking the time to share your experience with us. It is our pleasure to accommodate you in the best way we can. Our purpose is to consistently surpass our guest’s expectations and we are pleased to hear that you had a fantastic stay here in our hotel.We thank you for the kind words. It means a lot to the whole team.We look forward to serve you again in the near future.Best regards,Paradores De Vigan

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Paradores De Vigan on 13 Jul,2023
Dear Ma’am/Sir,Greetings from Paradores De Vigan!Having a perfect 10 score is really heart-warming. We appreciate your feedback and for taking the time to share it. Rest assured that our commitment in providing satisfaction in all aspects will be gladly delivered to our guests.Again, thank you and we look forward to welcome you again soon.Best regards,Paradores De Vigan

10/10 Excellent

Carolyn

Stayed 2 nights in Jun 2023
Response from Paradores De Vigan on 13 Jul,2023
Dear Ma’am Carolyn,Warm greetings from Paradores De Vigan!We thank you for your perfect 5 score and for taking the time to share this to all the travelers. It is our commitment to serve our guests with outstanding service and we are happy that this was reflected during your stay.We are hoping for your visit in the near future.Best regards,Paradores De Vigan

10/10 Excellent

Emilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will stay here again and will recommend
Stayed 2 nights in Jun 2023
Response from Paradores De Vigan on 13 Jul,2023
Dear Ma’am Emily,Warm greetings from Paradores De Vigan!Thank you so much for your positive feedback! We appreciate your kind words and we are so glad that you had a great experience with us and for recommending our hotel as well. We strive to provide the best customer service and we’re glad to hear that we succeeded.We really hope to see you again in the near future.Best regards,Paradores De Vigan

10/10 Excellent

Emelene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and Nice place for family . good breakfast
Stayed 1 night in May 2023
Response from Paradores De Vigan on 13 Jul,2023
Dear Ma’am Emelene,Warm greetings from Paradores De Vigan!Thank you so much for taking the time to provide a feedback. We are so delighted that you rate our service with a perfect 5. Your review is valued greatly and it helps us maintain an excellent standard of service to our guests.We look forward to seeing you again soon.Best regards,Paradores De Vigan

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible, quiet place next to Calle Crisosologo
Perfect for people who mix work during vacation. Calle Crisologo is just around the corner, although, it is a 10-15 minute walk to Plaza Salcedo. This means that you are near the attractions, but far from the maddening crowd. The place is next to the FIRST SINANGLAOAN ( i failed to ask if this is the option served for breakfast). The apartelle has a dining table that provides a working desk. Very clean, with towels labelled for their purpose ( hands, table, dishes). The apartelle has a kitchen with cookware, dishes and utensils for cooking and eating. Very informative front desk staff, very accommodating and helpful. All museums, bus terminal and places of interest are walkable from the Paradores.
Stayed 1 night in Apr 2023
Response from Paradores De Vigan on 15 Jun,2023
Dear Ma’am/Sir,Warm greetings from Paradores De Vigan!We are so grateful for your wonderful review and for taking the time to share your perfect 10 experience to all the travelers.Our team is very happy to hear that you appreciate their efforts in providing comfortable stay for our guests. At Paradores De Vigan, we are devoted in providing excellent service and we make sure that each guest will have a memorable and relaxing stay. Again, we sincerely thank you for sharing your inputs with us. We look forward for your next visit soon.Best regards,Paradores De Vigan

8/10 Good

Maria L Lipardo

Stayed 2 nights in Apr 2023
Response from Paradores De Vigan on 15 Jun,2023
Dear Ma’am Maria,Warm greetings from Paradores De Vigan!Thank you for taking the time to share your feedback during your visit in Vigan City. We hope that we achieved our goal in making your stay memorable by providing outstanding service. We love to welcome you back soon here at our hotel.Best regards,Paradores De Vigan

10/10 Excellent

Arnel

Clean
Stayed 1 night in Apr 2023
Response from Paradores De Vigan on 15 Jun,2023
Dear Sir Arnel,Warm greetings from Paradores De Vigan!We would like to thank you for staying at Paradores De Vigan and we are so grateful for giving us the perfect 10 score!We are delighted to know that you are satisfied with the cleanliness of our hotel. We always make sure that every guest will have a comfortable stay and feel the warm hospitality from our team. Thank you once again and we are looking forward to welcoming you on your next visitBest regards,Paradores De Vigan

10/10 Excellent

Vinson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service!
Stayed 1 night in Mar 2023

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service except that when we ordered food for dinner it wasn’t good, they put the cooked food in a plastic bag, the rice was over cooked and wet, not presentable like other hotels do, other than that it was really good,
Stayed 2 nights in Feb 2023
Response from Paradores De Vigan on 3 Mar,2023
Dear Ma’am Agnes,Warm greetings from Paradores De Vigan!Thank you for sharing your feedback during your recent stay with us. Your review is a great way for letting us know that we are on track for making our guests smile and in what aspects we should look at and improve more. On your comments about the food, we have brought this to our tie up restaurant. Thank you for staying with us and we hope that you will still consider us on your next visit.Best regards,Paradores De Vigan

10/10 Excellent

Gregorio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping complex, plaza, clean facilities and friendly staff.
Stayed 2 nights in Feb 2023
Response from Paradores De Vigan on 3 Mar,2023
Dear Sir Gregorio,Warm greetings from Paradores De Vigan!It was our pleasure to host you during your recent trip to Vigan City. Thank you for taking time to share your experience with other travelers. We are so glad you found our hotel a good place to stay. Our location is definitely one of the things that we are very proud of. Our Hotel is strategically located which makes it accessible to shopping complex, plaza and other tourist spots while also being situated in a quiet street, best for a relaxing sleep after a full day of tour. It caught our attention that you mentioned our clean facilities and friendly staff and this just made our day. Comment like yours make our work worthwhile.Again, a huge thank you and we’re looking forward to serve you again when you visit Vigan City soon.Best regards,Paradores De Vigan

10/10 Excellent

Gary, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you would like to enjoy one of the Seven city wonders of the world and be able to rest peacefully at night and during the day I highly recommend this Condotel. The rooms are very clean well maintained and very spacious. The inclusive breakfast shares a taste of the local specialties and the amenities available will suit any Family make up. There is cable with a variety of channels in english and Filipino the WIFI is very strong and there’s even a Gym for the health and fitness people. Parking is easily accessible and secured with Handicap availability. Last but not the least the staff is truly welcoming, friendly and professional from all aspects of the hotel. This location is within walking distance to most of the major historic sights and most importantly Calle Crisologo! Highly recommend this Condotel if your visiting Vigan City Ilocos Sur Philippines which is available for booking on Expedia
Stayed 2 nights in Jan 2023
Response from Paradores De Vigan on 3 Feb,2023
Dear Sir Gary,Warm greetings from Paradores De Vigan!We appreciate your perfect score and thank you very much for your kind words. We’re thrilled to know that you had such a satisfied experience at our hotel and that our staff was able to make your visit enjoyable and convenient as well in terms of accessibility to Calle Crisologo and the amenities we provide.We work hard to create a warm and welcoming environment, and we’re glad to know that it got recognized by valued guests like you.Again, thank you for spreading the sweet word about our hotel. We really appreciate your support.We hope you will come back and see us again soon. Best regards,Paradores De Vigan

8/10 Good

Venecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Jan 2023
Response from Paradores De Vigan on 3 Feb,2023
Dear Ma’am Venecia,Warm greetings from Paradores De Vigan!We thank you for the short but sweet word from our guest like you. We’re so happy to hear that you find us to be a favorable place to stay. We work hard to provide the best possible experience for our guests.We hope you’ll recommend us to your family and friends. Have a great day! Best regards,Paradores De Vigan

10/10 Excellent

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Great location, close to tourist attractions .
Response from Paradores De Vigan on 3 Feb,2023
Dear Sir. Jose,Warm greetings from Paradores De Vigan!Thank you for giving us a perfect score! We are thrilled that you liked the services of our staff. We’re glad to have you as our guests and we’ll do our best to continue delivering the high quality experience you’ve come to expect.Again, thank you for letting us serve you and we look forward to welcome you again soon.Best regards,Paradores De Vigan

6/10 Okay

Roman

Travelled with group
Disliked: Amenities, property conditions & facilities
You need a “sliding door CURTAIN” or “BLINDS” between the room and the sofa bed for “PRIVACY” if the party sleeping on the sofa bed is not family and there is a couple in the bedroom!
Response from Paradores De Vigan on 21 Jan,2023
Dear Sir Roman,Warm greetings from Paradores De Vigan!We are very sorry to have let you down regarding privacy issue. This concern can be addressed at once if given the chance this had reached us. We have an accordion type divider ready to be placed along the bedroom door which can effectively solve this problem. We will be happy to provide this anytime.We look forward to visit us again soon.Best regards,Paradores De Vigan

10/10 Excellent

erwin

Stayed 1 night in Dec 2022
Response from Paradores De Vigan on 19 Jan,2023
Dear Sir Erwin,Warm greetings from Paradores De Vigan!We’re grateful that you took the time to leave us an amazing perfect 10 review. We value your rating and can’t wait to welcome and serve you again soon.Have a good day!Best regards,Paradores De Vigan

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Very nice service!
Stayed 1 night in Dec 2022
Response from Paradores De Vigan on 19 Jan,2023
Dear Ma’am/Sir,Warm greetings from Paradores De Vigan!We thank you for sharing your feedback during your recent visit at Vigan City. It’s always amazing to hear that we’ve been successful in our goal of providing our guests with the best possible experience.Again, thank you for giving us a perfect 10 and the chance to serve you. We look forward to welcome you again soon.Best regards,Paradores De Vigan

10/10 Excellent

Cindy Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simply beautiful
The place was really awesome! The rooms are very spacious and clean. The staff are very friendly too.
Stayed 1 night in Dec 2022
Response from Paradores De Vigan on 19 Jan,2023
Dear Ma’am Cindy,Warm greetings from Paradores De Vigan!Thank you so much for giving us a perfect 10. You made our day! We can’t wait to share this to our team regarding your sweet note and by mentioning the good aspects of our hotel. It means a lot to us.Thanks again and have a wonderful day!Best regards,Paradores De Vigan

6/10 Okay

James, West Covina

Travelled with group
Liked: Cleanliness
I wanted to like this place but there was something off putting. Our room was on ground level around central courtyard. Noisy at times as we could hear staff and guests talking. Street noise from behind was noticeable in the rooms through the windows. Barking dogs, tricycles, horses could be heard constantly. The room was quite dark with only two windows that were shaded by landscape. The room itself was large but one of the two beds was a sofa bed pulled out. The bedroom was gloomy. Full kitchen was nice but we did not use. Wi-Fi was basically non existent going in and out all the time. From the bedroom there was no connection. Breakfast was very basic and barely enough for one person. Better to just go out but there is nothing near by.
Response from Paradores De Vigan on 19 Jan,2023
Dear Sir James,Warm greetings from Paradores De Vigan!Thank you for taking the time to share your feedback. We’re sorry to hear that our place was not at its best during your recent stay. We strive to create a good service for guests to be satisfied, happy and be able to provide a relaxed setting. We apologize for the inconvenience these factors had given you.We hope we can make things right and this won’t deter you from visiting us again in the future.Best regards,Paradores De Vigan

6/10 Okay

Mac

Travelled with family
Liked: Staff & service, amenities
There are plenty of mosquitoes
Response from Paradores De Vigan on 19 Jan,2023
Dear Sir Mac,Warm greetings from Paradores De Vigan!Thank you for visiting us and taking time to share your experience during your recent stay. We’re sorry to hear about the mosquitoes. We have regular pest control maintenance but we regret that in spite of the prevention, you had that inconvenience. Kindly accept our sincerest apologies. We want you to know that we appreciate you bringing up this issue to our attention. We look forward to see you again soon.Best regards,Paradores De Vigan

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
The hotel was great. It was nice, clean and the service was excellent. Due to travel restrictions we had to move our stay by a day. We called the hotel and they moved our reservation with no problem. We especially liked the in room complimentary breakfast in the morning. The only downside was that the Wi-Fi connection was a little week but not really a problem.
Stayed 1 night in Dec 2022
Response from Paradores De Vigan on 19 Jan,2023
Dear Sir Robert,Warm greetings from Paradores De Vigan!Wow! We spotted your perfect 10-star review. Thank you so much for taking the time to share your experience with us. We love getting feedbacks from our dear guests and take pride in our customer service. Comments like yours make our work worthwhile and encourage us to continue providing the best services.We apologize about your experience regarding WiFi connection. Rest assured that we will raise this concern to our provider to resolve the issue as soon as possible.Again, we thank you for your effort to share this kind words and we look forward to welcome you again soon.Best regards,Paradores De Vigan!

10/10 Excellent

JENELYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are nice. Room is comfy. Breakfast is great.
Stayed 1 night in Dec 2022
Response from Paradores De Vigan on 19 Jan,2023
Dear Ma’am Jenelyn,Warm greetings from Paradores De Vigan!Thank you so much for giving us a perfect 10 rating. We are thrilled to know that you are satisfied with our services from our staff to our facilities. Our team will be happy to hear that their hard work has paid off! Rest assured that we will continue providing excellent services that every guest deserve.Again, thank you and we look forward to see you again soon.Best regards,Paradores De Vigan!

10/10 Excellent

graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, as a westerner breakfast was just fine, hotel is within walking distance to restaurants and the main hub of the city
Stayed 3 nights in Nov 2022
Response from Paradores De Vigan on 18 Jan,2023
Dear Sir Graham,Warm greetings from Paradores De Vigan!Thank you so much for your 5- star review and for sharing your experience with us. We take pride and work very hard to provide our guests a wonderful experience. Our team will be glad to hear that their hard work has paid off.We hope to serve you again soon.Best regards,Paradores De Vigan

10/10 Excellent

Martin Alejandro Jr., venetia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is good size, in room included breakfast, price is appropriate, and staff is accommodating. We’ll definitely stay again.
Stayed 2 nights in Oct 2022
Response from Paradores De Vigan on 4 Nov,2022
Dear Sir Martin Alejandro,Warm greetings from Paradores De Vigan!Thank you for staying with us and by giving your positive comments. We are so glad to hear that we met your expectations and hopefully we have delivered to you a memorable and relaxed experience. Your good review gives us inspiration to continue providing best services to our valued guests. Our whole team works very hard to keep our guests satisfied and happy.Again, thank you and we look forward to welcoming you back to our hotel in the near future.Best regards,Paradores De Vigan

10/10 Excellent

Mario Manuel Jr., New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, responded to our requests promptly.
Stayed 1 night in Oct 2022
Response from Paradores De Vigan on 4 Nov,2022
Dear Sir Mario Manuel,Warm greetings from Paradores De Vigan!Thank you for choosing our hotel and for giving us a perfect score! We are pleased to hear that our staff made your stay satisfactorily. We do take pride in catering to our guests’ needs in the best possible way we can. Thanks again, and we hope to serve you soon.Best regards,Paradores De Vigan

8/10 Good

Gertrudes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly
Stayed 3 nights in Sep 2022
Response from Paradores De Vigan on 7 Oct,2022
Dear Ma’am Gertrudes,Warm greetings from Paradores De Vigan!We are delighted that you chose Paradores de Vigan during your recent stay in Vigan City. We thank you for sharing your feedback with us. We look forward to having you again as our guest. Have a wonderful day!Best regards,Paradores De Vigan Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Stayed 1 night in Jul 2022
Response from Paradores De Vigan Team on 5 Aug,2022
Dear Ma’am/Sir, Greetings from Paradores De Vigan! Thank you for sharing your feedback from your recent stay. We appreciate your short but outstanding comment about our service. We really take pride on the warm accommodation and quality service we give to all our guests. We look forward to welcome you again soon. Best regards, Paradores de Vigan Team

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2022

6/10 Okay

Margareth

Travelled with family
Good. Shower water is weak . Needs to put shower curtains in bathroom
Stayed 2 nights in May 2022
Response from Paradores De Vigan Team on 15 Jun,2022
Dear Ma’am Margareth, Greetings from Paradores De Vigan! Thank you for taking some time for sharing us your feedback from your recent visit at Vigan City. We are extending our apologies for not meeting your expectation and we will surely take note of your concerns and address it properly. We hope that in your next visit, you could still give us the chance to make it up with you. Best regards, Paradores De Vigan Team

8/10 Good

Ma. Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, the room, the facility and the breakfast served. The location is a bit of a walk to Calle Crisologo.
Stayed 2 nights in May 2022
Response from Paradores De Vigan Team on 4 Aug,2022
Dear Ma’am Ma. Andrea, Greetings from Paradores De Vigan! Thank you for sharing your feedback with us from your recent vacation at Heritage City of Vigan. We feel delighted that you appreciated our accommodating staff and for mentioning our breakfast that was served in your room on the time you have indicated it to be delivered. Our hotel is located in a quiet neighborhood but still a good walking distance from most of the tourist spots like the Vigan Cathedral, Plaza Salcedo’s Dancing Fountain and especially the famous Calle Crisologo. We are hoping that your admiration would lead to continuous support and let us welcome you whenever you come back in Vigan City. Again, thank you and we look forward on welcoming you soon! Best regards, Paradores de Vigan Team

10/10 Excellent

Salvador, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Deluxe room was A1. Very good-looking room. The only thing missing is the swimming pool especially during the hot season.
Stayed 1 night in May 2022
Response from Paradores De Vigan Team on 15 Jun,2022
Dear Sir Salvador, Greetings from Paradores de Vigan! Thank you for taking some time to share your review from your recent visit at Heritage City of Vigan. We are happy to know that you loved our room that was designated to you during your stay with us. Rest assured that we will raise your concern about the swimming pool and that our management will consider making it possible in the near future. Again, thank you and we look forward on welcoming you at Paradores De Vigan. Best regards, Paradores De Vigan Team

8/10 Good

Robert

Stayed 1 night in Feb 2022
Response from Paradores De Vigan Team on 5 Mar,2022
Dear Sir Robert, Greetings from Pradores De Vigan! Thank you for taking some time to share your feedback and for choosing our hotel during your visit in Heritage City of Vigan. We are delighted to receive a review from you. We will make sure that in your next visit, you could give us another honor to serve you that we will give you a better experience and comfort that suits your highest satisfaction. Again, thank you and looking forward to welcoming you. Best regards, Paradores De Vigan Team

10/10 Excellent

Eden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property. The place was clean and cozy and had everything we needed. They even brought us breakfast. It was a fantastic deal!
Stayed 1 night in Feb 2022
Response from Paradores De Vigan Team on 4 Mar,2022
Dear Ma’am Eden, Greetings from Paradores De Vigan! Thank you for taking time to leave a review. We are delighted to know that you appreciated the spacious and cleanliness of our rooms which we are known for. It is our pleasure to have you and we are looking for to welcoming you again. Best regards, Paradores De Vigan Team

8/10 Good

Arnaldo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean large suites within reasonable walking distance from Vigan's famous Crisologo street. Just two complaints: no TV in the masters BR and somehow they ran out of hot water the night of our stay and had to take cold showers.
Stayed 1 night in Dec 2021
Response from Paradores De Vigan Team on 12 Jan,2022
Dear Sir Arnaldo, Greetings from Paradores De Vigan! We are filled with gratitude as you chose our Hotel during your recent trip in the Heritage Town of Vigan City and for noticing our clean and spacious rooms. We are conveying you our sincerest apologies for not meeting your expectations. We consciously installed our televisions only in the living room to keep our bedrooms away from electronic devices to provide our guests with a restful sleep. As for the hot water, we are working on fixing and improving our rooms to suit our guest’s fondness. Thank you and looking forward to welcoming you back again. Best regards, Paradores De Vigan Team

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Addison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing however they need to work on their communication with the guests especially with room service. We know it’s the holiday season but they made us wait for an hour to follow up on the food only to be told to wait another hour and then another because there were too many orders. We ended up canceling our order and went out to eat.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, walking distance from Calle Crisologo. Loved it that the breakfast is served in your room.
Stayed 1 night in Feb 2020
Response from Project Management Officer on 27 Feb,2020
Dear Ma’am / Sir, Greetings from Paradores de Vigan! Thank you for choosing us during your recent trip to one of Asia’s most picturesque towns – Vigan City, and for sharing your valuable feedback with us. We are glad to hear your positive feedback as this helps us to further refine our services while providing a memorable accommodation experience for our guests. We hope that you will visit us more often in the future and allow us to create more memories with you. Sincerely, Paradores de Vigan Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean...ameneties...excellent. The staff were accommodating, friendly and very helpful. Breakfast was served on time as requested.
Stayed 2 nights in Jan 2020
Response from Project Management Officer on 27 Feb,2020
Dear Ma’am / Sir, Greetings from Paradores de Vigan! Thank you for staying with us and for taking the time to share your feedback. We appreciate your mention of our amazing staff who truly delivers genuine care and sincere hospitality; it goes to show that our efforts in training them are paying off. Your kind words have been shared with the team. We hope you and your loved ones will visit us many times in the future and allow us to create more memories with you. See you soon! Sincerely, Paradores de Vigan Team