Hotels in West End

"Fastest elevator I’ve ever seen "

"Was put in a terrible room with peeling bathroom wallpaper and old damaged furniture by a front desk person who had one of the most fake and forced hospitality "smiles" I have ever seen. Gave me Hotel California vibes. Brrrr. Thankfully, I was upgraded by the lovely and pleasant day manager to a better room (which was not all that much better in terms of the rattiness of the furniture, but at least it had a nice bathroom, although the upgrade did not have a microwave - tradeoffs seem to be de rigueur for this property -- great location, spotty service). Note that the gym is an afterthought. Not all that functional and not all that clean. More than 4 people working out can be uncomfortable. The towel rack in the gym is so rickety that it would likely fall over if someone accidentally leaned on it. A hazard waiting to happen. There is a Whole Foods literally next door to the property. Great for travelers with many dietary restrictions like me. I stayed here three times. The other two stays were fine, so I may return if the price is right, chalking up my latest stay experience to bad luck."

"Looking out over the harbor and down Long Wharf. Walking distance to Aquarium, Quincy Hall, Faneuil Hall, and Old State House. The restaurant in the hotel gives a discount to guests staying at Harborside Inn for dinner. Their coffee is delicious! The hotel does not have a shuttle to the airport, but you can take the train or Uber/Lyft for a reasonable price. Also walking distance to the train North station for longer trips."

"Pros: Convenient location near convention center and Silver Line. Excellent gym. Cons: limited takeout and late night dining options nearby. Destination fee not well disclosed when I made the reservation. Hit my head on the shower door every time I got out."

"Everything was great. Staff is so friendly and helpful. Will definitely be back next time I stay in Back Bay. "

"The hotel was in a great location. The staff was very friendly and helpful. Nothing bad to say about the experience"

"good stay"

"Staff welcoming, great location for Boston convention center tournament. Clean room and hotel areas. "

"Rooms are great! Clean & comfy beds! "