The Doyle Collection, West End hotels

"Small room, huge pillar in the middle making it hard to move around. "

"Staff were friendly and helpful."

"Room was basic had no amenities such as tea or coffee, the room was dated with a very small tv and furniture falling apart the beds were very hard no ventilation either "

"Perfect location and a most helpful staff. The hotel has lovely rooms, thoughtful hospitality and was a great home base for our visit."

"Great location, great Hotel"

"Just a very good Hotel in a great location"

"Great location. Close to most of the iconic landmarks in London . Steps away from Leicester Square Station which makes traveling to and from airport or to other cities very easy "

"The Cumberland was a decent hotel overall. The bed was somewhat comfortable, you could feel its age and the underpinnings were lumpy and uncomfortable. The bathroom was clean but there were spots on the ceiling that raised some eyebrows. Gym was clean and well stocked. Reception was overall very helpful except for delays in housekeeping/maintenance arriving to solve a plumbing issue. Great value for money for London and the location for time of year."

"Most of the reception staff are unhelpful."