Hotels near Burlington Arcade

"Location is perfect"

"Great hotel! Room and hotel clean, helpful staff, really good breakfast. I think the volume of the music in the hall is too high but you can’t hear it in the room so it’s ok. Position really good, next to Marble Arch underground."

"One of our two rooms didn’t have any area to section off our luggage. There was no way to access front desk via hotel telephone. This place felt like paying for a hotel experience and instead receiving a hostel experience. Yes, the hotel is very nicely designed but the basic room upkeep does not match. I should have someone coming to the room to make sure there’s soap in my bathroom when there was none for my time there, the trash wasn’t taken out so I would have to try and find a trash can in the lobby (there was one) to throw away simple things because no one came to empty out the can until my second to last day did I receive a cleaning service. "

"Helpful staff when we dropped our bags off early. Room was clean and the bed was comfortable."

"Bed was soiled, neighbors were loud all night and staff would not assist"

"Our waitress highly recommended the French toast. when it arrived, it was ONE slice. The person who received it told the waitress he was still hungry.. She shrugged it off. We had to ask for a refill of coffee 3 times to three different people. When it finally arrived we were finished eating so we had a few sips of it. I was treating an ex-Ambassador and his wife to breakfast. It was embarrassing. However, I did not want to argue the charge in front of them. It was 21.99 pounds for the cofee. Almost $30 for the refill."

"Fabulous hotel. Would highly recommend."

"Clean room, good size, nice bathroom "

"It's all fine but the locks on the capsules are verging on un-useable. You buy a padlock, you try and lock the capsule door, but a short sharp pull and the door opens. They really need to sort this out!"