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Reviews of Travelodge by Wyndham Winnipeg East

2 out of 5
Travelodge by Wyndham Winnipeg East
20 Alpine Ave, St Annes Road, Winnipeg, MB

Reviews

7.8

Good

Rating 10 - Excellent. 478 out of 1282 reviews" "
Rating 8 - Good. 447 out of 1282 reviews" "
Rating 6 - Okay. 172 out of 1282 reviews" "
Rating 4 - Poor. 101 out of 1282 reviews" "
Rating 2 - Terrible. 84 out of 1282 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast is great but it would be nice if they had a dining room or restaurant
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 6 May,2024
Hello,Thank you for your comments. We do have food service daily from 11:00 am to 10:00 pm in our Doubles Bar. The restaurant is open daily for continental breakfast for our registered hotel guests. Thank you.

2/10 Terrible

Tarynn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was puke and some other gross stuff surrounding the pool area (I took pictures) and no one came to clean it up. I noticed it was gross still in the morning. The bath tub had mold and mildew along all the edges. Unacceptable
Stayed 1 night in May 2024
Response from Suzanne Cave on 6 May,2024
Hello,We apologize for the issues you encountered. I have spoken with maintenance and our housekeeping manager for the issues you noticed. Thank you for letting us know.

4/10 Poor

Bob D

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Disappointing
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend to everyone that the hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Savannah

Travelled with group
Liked: Cleanliness, staff & service
It was a good stay. What really brought my review up was the fact that we had an incident in our room and they had no problem moving us to a new one: even at 2 am. It was wonderful. The pool area was lovely, as was the continental breakfast. Good place and would for sure stay again.
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 1 May,2024
Thank you for your comments. We are pleased that you enjoyed your stay. Thank you for staying with us and we hope to see you again.

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room with comfortable beds. Area is a bit run down .. but felt safe in the hotel. Grocery store and Dollarama right beside so that was convenient. Bar with food in the hotel and would recommend it. Breakfast had a nice variety and the pool area was clean and large. Staff came into room at 7 am .. so woke us up .. and was on a day we were not checking out… so that was not great .. but otherwise it was a good experience.
Stayed 2 nights in Apr 2024
Response from . on 28 Apr,2024
Hello,We are glad you enjoyed your stay with us. And we will definitely talk with our staff about the inconvenience.

2/10 Terrible

Zobbi

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It smaller than old fashioned and smell like old.
Stayed 1 night in Apr 2024
Response from . on 28 Apr,2024
Hello,Sorry for the inconvenience

10/10 Excellent

Theresa

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from . on 28 Apr,2024
Hello, We are glad you enjoyed your stay with us.See you your next stay

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from . on 28 Apr,2024
Hello, we are sorry you don't had nice stay with us. please let us know what made your stay inconvenience and we hope you will come back.Thank you

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, clean and very comfy beds. I will definately stay there again.
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 25 Apr,2024
Thank you for your comments. We are pleased that you enjoyed your stay with us.

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Wife and I had traveled a LONG way, and were looking forward to some rest. But with the room facing the open pool in the middle of the building, all we could here was splashing/talking/shouting echoing throughout! Room stunk of chlorine. Kids running up and down hallways with parents even putting toys out to encourage it. Anytime someone walked past the room, the door would jiggle, making you think someone was trying to come it. No way to drown out noise! Didn't stop until close to 11:00pm! We had to leave early the next morning, and were SO tired from lack of sleep, we had to stop a few times on our journey to nap and prevent an accident on the road! Absolute WORST hotel stay EVER!
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 25 Apr,2024
Hello,We are sorry you did have a good stay with us. Unfortunately booking a poolside room does tend to get noisy as we have a lot of families with children staying poolside. We would have been happy to move you upon request and availability. Once again we apologize on the noise factor.

6/10 Okay

murray

Liked: Staff & service
Reasonable rates but room need a face lift. Great staff are trying their best to make your stay a good one.
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 24 Apr,2024
Thank you for staying with us and we look forward to seeing you in the future.

6/10 Okay

Dorothy

Travelled with family
Liked: Staff & service
Disliked: Amenities
Hotel is old and dated. The windowsill had mold on it and the bathtub drain was slow and after my daughter showered hair shavings from a previous visitor came up and lined the tub. Staff was friendly
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 24 Apr,2024
Hello, I am sorry you experienced these issues with your room. Thank you for letting us know. We appreciate your review. Thank you.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Suzanne Cave on 24 Apr,2024
Thank you for staying with us and we look forward to seeing you in the future.

4/10 Poor

JULI

Stayed 1 night in Apr 2024
Response from Suzanne Cave on 20 Apr,2024
Hello, I am sorry you did not have a good stay with us. We would have been happy to discuss any issues that you encountered.

2/10 Terrible

Sanjay, Burlington

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
AVOID GOING WITH KIDS… The person taking care of the breakfast section was rude and doesn’t know how to behave with kids and i felt biased.. when my daughter took few extra butter and jams she immediately came and asked does she need so much in a very rude tone and said “ Everything is Counted For”. My daughter who is 5yr old got so scared of her she kept on staying away from her and was terrfied of her presence. On the other hand she was handing out butter packs in bulks to other customer without them asking for it and letting them fill their large Coffee jugs. She was very rude old lady. STAY AWAY FROM THIS HOTEL IF YOU PLANNING TO GO WITH KIDS.
Stayed 1 night in Apr 2024
Response from NL on 19 Apr,2024
Thank you for taking the time to let me know about this interaction. I do apologize immensely for how this made you and your daughter feel. You are both valued and appreciated for being here. We truly would love to have you both back in the future to show you a better time. I do apologize once again for how this has made you feel. This will be addressed. Thank you for bringing this to our attention. Happy travels!

2/10 Terrible

Melz

Disliked: Staff & service
They accepted our booking online and wouldn't accept us on person but I still got charged
Stayed 1 night in Apr 2024
Response from NL on 18 Apr,2024
Thank you for your review, I can help clarify things for you. Using a third party website such as any travel agency will omit the hotel from making any changes to your reservation, as it was not booked directly with us. Any and all changes must be made through the company you booked with, unfortunately. On the site it does state that we require a valid credit card to check in, I apologize if that got missed. Happy travels!

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of parking.Continental breakfast with waffles.The room is clean and spacious with a coffee maker,microwave and fridge.The pool is heated and has a hot tub and kids pool.No elevator but it’s only 2 floors.Staff are friendly and check in is always quick.There is an attached bar
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 17 Apr,2024
Thank you for your comments and for staying with us. We hope to see you again.

6/10 Okay

Naomi

Disliked: Amenities, property conditions & facilities
The food offer in the restaurant and for the complimentary breakfast was simply terrible. I will never again eat there again.
Stayed 2 nights in Apr 2024
Response from NL on 16 Apr,2024
Thanks for your review! By the food offer, do you mean the selection of items is terrible, or the food you had did not taste good? Either way, we apologize we didn't meet your standards. I'll have your comments passed to the kitchen management for further discussion. Happy travels!

4/10 Poor

Erika

Travelled with family
Liked: Amenities
Bathtub has moldy cocking and grout. Hallways smelled heavily of someone smoking Marijuana. The smell made it into the room and took over 24hrs to clear out. The continental breakfast on the weekend was not open until 8am, compared to most hotels at 6 or 7am. No hair conditioner provided in the room, only a shampoo and a lotion.
Stayed 2 nights in Apr 2024
Response from NL on 15 Apr,2024
Thank you for your review! We will have the room shut down to have it re-caulked. I do apologize that you smelt cannabis. We do have an odor eliminator spray that we can freshen up the halls with if it's ever an issue. As we are a different hotel than all the others, we do have different policy's in place. Weekends are 8am so our guests can sleep in a bit and not miss out on breakfast. I will pass along the earlier start to kitchen for further discussion. We have the shampoo, hand soap, facial soap, and lotion. We always have extra at the front desk if you need. We appreciate your feedback! all the best in your future travels.

8/10 Good

Elsie, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An ok stop on a long road trip.
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 13 Apr,2024
Thank you for staying with us.

6/10 Okay

Nicole

Liked: Staff & service
The room was OK but the lobby and gambling area were not
Stayed 1 night in Apr 2024
Response from NL on 10 Apr,2024
Thank you for your review! Was there anything specific you didn't like about the bar and lobby? We would love your input so we can fix and address the issues. Hope to see you again!

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property overall. Staff very friendly.
Stayed 3 nights in Apr 2024
Response from Suzanne Cave on 10 Apr,2024
Thank you for your comments and for staying with us.

10/10 Excellent

Scot, Lethbridge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a poolside room and it was awesome. The breakfast is typical but very good. Bar attached to the hotel with VLT's, pool tables and big screen TV's. Fresh Co within 100 steps if you want to buy stuff for your room. Superstore across the street with liquor store.
Stayed 3 nights in Apr 2024
Response from Suzanne Cave on 10 Apr,2024
Thank you for your comments and for staying with us. We hope to see you again.

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 10 Apr,2024
Thank you for staying with us. We hope to see you again.

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly helpful staff, nice continental breakfast with great coffee
Stayed 4 nights in Apr 2024
Response from Suzanne Cave on 9 Apr,2024
Hello, Thank you for your comments and for staying with us.

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 9 Apr,2024
Thank you for staying with us. We hope to see you again.

8/10 Good

Mike

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice family get-away with our grandkids, good continental breakfast....
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 7 Apr,2024
Hello, Thank you for your comments and for staying with us. We are pleased that you enjoyed stay.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff were awesome !
Stayed 3 nights in Apr 2024
Response from Suzanne Cave on 7 Apr,2024
Hello,Thank you for your kind message about our staff. Thank you for staying with us also.

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
$200.00 dollar deposit is ridiculous, already paying over 200 to sleep and try to have a nice evening in the city to shop and enjoy an outing on the town !
Stayed 1 night in Mar 2024
Response from Suzanne Cave on 4 Apr,2024
Hello,The deposit is for the full amount of your stay to guarantee your room. You must have a valid credit card to be able to check in. We will refund the full amount of your deposit upon check out if you wish to pay by a different method. Thank you.

6/10 Okay

Colin

Travelled with pets
Liked: Staff & service
Good service
Stayed 1 night in Mar 2024
Response from Suzanne Cave on 4 Apr,2024
Hello,We would of been happy to discuss any issues you may of encountered. Thank you for staying with us.

10/10 Excellent

carter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from NL on 5 Apr,2024
Thank you for your review! You were lovely to have with us. Hope to see you again!

6/10 Okay

Curtiss

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 4 Apr,2024
Hello,We would of been happy to discuss any issues you may of encountered. Thank you for staying with us.

10/10 Excellent

dex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay specially with family,clean rooms and facilities,we really like the Pool also its clean my kid really enjoy it.
Stayed 2 nights in Apr 2024
Response from Suzanne Cave on 3 Apr,2024
We are pleased that you enjoyed your stay and the children enjoyed their visit. Thank you for staying with us.

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and welcoming staff!
Stayed 1 night in Apr 2024
Response from Suzanne Cave on 3 Apr,2024
Thank you for your comments about our staff. Thank you for staying with us.

4/10 Poor

Evangeline

Travelled with family, Travelled with group
My son liked the jacuzzi. We arrived and no lift so we need to carry all our luggage and stuff going upstairs. All the stairs are disgusting. Not cleaned at all. Their coaches and chairs have lots of dogs pee mark and it smells. Breakfast..not impressed.
Stayed 2 nights in Mar 2024
Response from Suzanne Cave on 1 Apr,2024
Hello,We apologize for the issues you encountered during your stay. We would of been more than happy to move you rooms upon request. I will definitely pass your comments on to our housekeeping manager. Thank you for letting us know.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Suzanne Cave on 2 Apr,2024
Thank you for staying with us.

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and had such a good sleep / Id stay here agian for sure
Stayed 1 night in Mar 2024
Response from Suzanne Cave on 1 Apr,2024
Thank you for staying with us and we hope to see you again.

6/10 Okay

Kevin, Calgary

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were great! The place is that old design where there's connecting rooms with doors that are not sound proof at all. You hear conversations of the people in the adjoining room
Stayed 2 nights in Mar 2024
Response from Suzanne Cave on 31 Mar,2024
Thank you for staying with us.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and pretty Will be back
Stayed 1 night in Mar 2024
Response from Suzanne Cave on 31 Mar,2024
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Gideon

Stayed 2 nights in Mar 2024
Response from Suzanne Cave on 19 Apr,2024
Thank you for staying with us. We hope to see you again.

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, amenities
My kids loved the pool!
Stayed 3 nights in Mar 2024
Response from Suzanne on 30 Mar,2024
Thank you for staying with us.

8/10 Good

Reuben

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not bad for price. Kids enjoyed the pool. It was ok for a staycation.
Stayed 3 nights in Mar 2024
Response from NL on 29 Mar,2024
Thank you for your review! Glad to hear it was enjoyable. We would love to see you again sometime!

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Suzanne Cave on 29 Mar,2024
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great:)
Stayed 1 night in Mar 2024
Response from NL on 28 Mar,2024
Thank you for your review! I'm very happy to hear you had an enjoyable stay. We hope to see you again soon!

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Suzanne Cave on 27 Mar,2024
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Suzanne Cave on 26 Mar,2024
Hello,Thank you for staying with us. We hope to see you again.

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2024
Response from Suzanne Cave on 14 Apr,2024
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Aspasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check in, earlier than expected!
Stayed 1 night in Mar 2024
Response from Suzanne Cave on 24 Mar,2024
Thank you for staying with us. We hope to see you again.

4/10 Poor

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
There was work going on in the pool area early in the morning and my sleep was interrupted more than a few times because of it.
Stayed 1 night in Mar 2024
Response from NL on 22 Mar,2024
Thank you for your review! We did have construction that we informed our guests upon checking in. They didn't start working until about 10AM as the check out time is at 11AM. We apologize that it woke you, that is frustrating. We would love to see you again in the future for a better stay.