Hilton Hotels, Winster hotels

"The building is the oldest hotel in England so you can't expect it to be all shiny and gleaming. But it is very clean, slightly quirky and off shape and the floors were solid but uneven at times. This just added to the charm for us though as we live in a 90yr old house so it didn't surprise us. The room was very clean, the bathroom was nicely refurbished and came with nice toiletries provided. The bed was slightly firm but that's a personal preference so we can't complain about that. Checked in early as our room was ready. Alistair on reception was fantastic, funny little tales and lots of local information to help us settle in. The were no evening meals being served so we ate next door and were given a 20% discount voucher to do so which is a nice touch. We had the fish and chips in Darwins bar, huge portion and well cooked. Breakfast was excellent and comes with a nice view over the Pavilion Gardens if you get the right table. Nice hotel. Not too expensive and great for the one night we stayed"

"Feels like an upmarket hotel with really attentive staff. Unfortunately my room, despite being really spacious looked tired and worn. The communal areas are very welcoming and they have a good breakfast. Swimming pool also looks a bit tired. Sauna area and gym are really good."

"I didn’t have a breakfast at the hotel, but it appeared to have quite a reasonable range of items available. "

"The check in was very quick and we got to our room dumped our bags and went for something to eat. On going out later we tried the bar area , very nice and comfortable with friendly staff. We will be stopping at the hotel again as I want to use the pool and gym next visit. "

"Toilet paper on floor next to toilet, constant ticking like a tap dripping, kept awake by noise from lift"

"Friendly staff, very good breakfast and comfortable room. Parking at a partner property relatively close was OK though frankly road network in Sheffield is now a nightmare (make sure your satnav is up to date and just resign yourself to driving much further than line of sight!). Our bathroom was a little bit "tired" - slow basin runaway and wobbly loo seat."

"I felt this hotel was excellent. And very good value for money. A good size room in great condition. And I liked the bar area and immediately canal location. Friendly staff, well done! "

"A repeat stay for us was excellent -- the hotel is comfortable, quiet with good aircon and walking distance to anything in Buxton. Note access to the indoor and outdoor pools is now paid-for separately (does not come included with bed and breakfast rates). "

"Room was clean and tidy on arrival However next day.. left ticket on door for my room to be cleaned.. the bed was not made up neatly.. just thrown up and pillows not put back in a tidy position.. I expected decent toiletries in bathroom.. no shampoo first two days.. one of the bedside lamps didn’t work.. bit of a health and safety issue for me.. as I get up during the night and didn’t expect this .. to not easy to navigate channels.. watched Netflix on my iPad for duration of stay. Breakfast was disappointing.. not enough healthy or fresh options.. eg dried fruits instead of fresh. I paid for breakfast before arriving.. but ended up only having one as I went to a local cafe where they had fresh produce which was much more suitable for my dietary needs.Also on pricing! I got charged €14 for 2 cups of coffee!! Ridiculous price for guests staying at your hotel.. Another problem I had was trying to find any information about the dinner menu and prices.. There should be information in the hotel rooms for guests so that they can make a decision as whether to reserve a table. Also no information about spa or gym in room! Second day however bed was made up more satisfactorily and Elemis toiletries were available In bathroom. 😊. Staff were varied.. looking smartly dressed.. but I have definitely been in other establishments where the staff are much more energetic and engaging with their customers. Sorry wouldn’t stay again unless some changes were made."