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Reviews of Hotel Piast

2 out of 5
Hotel Piast
ul. Pilsudskiego 98, Wroclaw, Lower Silesian

Reviews

8.4

Very good

Rating 10 - Excellent. 118 out of 304 reviews" "
Rating 8 - Good. 131 out of 304 reviews" "
Rating 6 - Okay. 40 out of 304 reviews" "
Rating 4 - Poor. 8 out of 304 reviews" "
Rating 2 - Terrible. 7 out of 304 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and location very good
Stayed 3 nights in Mar 2024

10/10 Excellent

Jakub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay and at a low cost.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is within close walking distance to transport. The staff are really friendly and helpful. The rooms are clean and they serve a nice buffet breakfast. We have stayed twice and would definitely recommend
Stayed 2 nights in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was excellent, place very clean and staff very friendly. Bad was too soft
Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dobré místo, blízko vlakového centrálního nádraží. Pěkná nová koupelna. Chutné snídaně. Jediné, co nám vadilo, byla postel a matrace.
Stayed 1 night in Nov 2023

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Karla, Salinas

Liked: Staff & service
Disliked: Amenities
Accross the street from the train station. Old town is about 20 minute walk.
Stayed 1 night in Oct 2023

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel close to the train station
Good value hotel close to the train station. Had a single room. Small but perfectly sufficient. A couple of lights didn’t work but I managed. Nice lady at the reception.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Amenities
Central to the railway and bus station. Trams are right outside the door so no need for taxis.
Stayed 1 night in Sep 2023

6/10 Okay

Adam

Travelled with group
Hotel beautifully renovated outside. The rest rather average. You can only have one working key to the room. Breakfast poor, we were told there is no temporally any bread . Ater an hour still no bread though bakery is next door????!!!
Stayed 2 nights in Sep 2023

4/10 Poor

Aleksander

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff at reception do not speak Polish fluently. The rooms are small and the air conditioning is very noisy. The dining room ran out of bread at breakfast.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piast
Good location near train station. Room was rather small. Little interaction with staff.
Stayed 2 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, room comfort
Opposite the train station
Great location by the main train station. It does feel a little bit dated, but I had a good size room, and a desk to work from. The breakfast was extra, it was a buffet style breakfast, but there are other cafes close by if you want a bigger breakfast. I found the bars in the railway arches just round the corner from the hotel good for food and beer in the evening. You can walk or take a tram to the old town.
Stayed 2 nights in May 2023

2/10 Terrible

mark

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Maria, Front Office Manager on 28 Jul,2023
Dear Sir,You have booked a room on the 25-27 July. You did not turn up at the accommodation. You arrived on the morning of 27 July, the day of your scheduled departure. You were very unpleasant to our staff, blaming us for your mistake. I would like to remind you that it is not our fault that you got your booking dates wrong. If you had contacted us earlier, we would certainly have resolved the problem. Despite the error on your part and the insults directed towards the staff, the hotel provided you with accommodation at no extra charge. Please reconsider your negative review and be more careful in future bookings.

8/10 Good

Wieslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AC did not works
Stayed 1 night in Jun 2023

6/10 Okay

Mariusz

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Half a star. Hostel style.
Smell from piping system... Noise of everything outside the window. Rather not for quiet stay. But very close to the central railway station. Rather calls for renovation.
Stayed 3 nights in Jun 2023

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
The room had everything I needed and I had an exceptional time!

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Value and locwtion
Absolutely adequate for me. I needed a room extremely close to Train/Bus stations, as I had a lot in tow. Hotel Piast was affordable and easy. My room was comfortable. The room was quiet even though the hotel is on a very busy street. I had stayed at an upper end hotel the night before, about 1/2 mile walk from the train station. Quite a contrast but at 50% less for a nights charge, I ain’t complain’!
Stayed 1 night in Apr 2023

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a fabulous location
Stayed 1 night in Mar 2023

10/10 Excellent

Antoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located across the street from the main train station in Wroclaw, near the Wroclavia shopping mall. Easy check in. Great breakfast for the price. Quick 25 min Uber ride to the airport.
Stayed 1 night in Feb 2023

8/10 Good

Maciej

Stayed 1 night in Feb 2023

8/10 Good

ALEKSANDR

Stayed 1 night in Jan 2023

10/10 Excellent

bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and staff were great. Breakfast was good she even made us scrambled eggs Only drawback it was located across street of bus line Fortunately stopped after 10 I think
Stayed 1 night in Nov 2022

10/10 Excellent

Tomás

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very straightforward budget hotel. All I needed and located close to the centre and bus links to the airport.
Stayed 3 nights in Nov 2022

8/10 Good

Peter

Stayed 7 nights in Nov 2022

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 3 nights in Oct 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Friendly and responsive staff, very convenient location, spacious and bright room with generous closet space, large walk-in shower, effective air conditioning, adequate and well placed outlets, and remarkably quiet relative to location. Cons: WIFI barely supports video calls, may be difficult to block all of the sunlight in preferred bay window rooms, air conditioning may make an annoying high pitched sound, corridor noise may be bothersome near elevators, and extra care may need to be taken to avoid water intrusion from the shower. In the end, the pros heavily outweigh the cons; especially since all of the cons relate to specific sensitivities. Frankly, I would stay at this hotel again without a second thought!
Stayed 14 nights in Jun 2022

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice service, price and location.
Stayed 1 night in Jun 2022

8/10 Good

Janina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stop Over Spot
The hotel is so close to the Wroclaw train station which was our goal. We wanted a place to lay our heads for 1 night. It was perfect. Close, friendly, clean, great breakfast.
Stayed 1 night in May 2022

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the main bus and train station. Airport bus every half hour.
Stayed 3 nights in Apr 2022

8/10 Good

Veronica, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to railway so convenient transport. Quiet room. Breakfast buffet was awesome, great variety. Staff very helpful and friendly. Room is bit dated but fits and is clean. Would stay again.
Stayed 2 nights in Apr 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Invest in better bed linen
The room was clean and a huge shower for a single room. Fundamentally a hotel room should have a comfortable bed. This one did not. A simple fitted sheet or a flat sheet large enough to tuck in would have solved the problem. But without either, the bottom sheet became unraveled during the night which made for a really restless sleep. So disappointing. The service was super friendly. Location was good. Didn’t have the breakfast so can’t comment on that.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Donata, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is excellent. I did enjoy may stay. I'll be back soon for sure.
Stayed 1 night in Feb 2020

10/10 Excellent

Bozena, Mississauga, Canada

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is simply furnished room with clean , comfortable beds.Clean hotel with good breakfast, close to everything.It is across the Train station . I didn't experience any problems with checking in.
Stayed 1 night in Jan 2020

6/10 Okay

Sami

Liked: Cleanliness, staff & service
Location is across from the train station and close to city center and old Town
Stayed 10 nights in Jan 2020

8/10 Good

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable bed. Some tram noise but not too bad on the 4th floor.
Stayed 4 nights in Jan 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre and near to the main train station, basic but comfortable room, friendly staff.
Stayed 1 night in Dec 2019

4/10 Poor

Matias

Business traveller
Business stay
Very noisy. I could hear the trams almost the whole night
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Close to main railway station and trans to get all over the city. Plenty of small shops nearby. Whilst the staff were not overly friendly, they were always happy to answer my questions. The breakfast would be fine if you eat meat & dairy. I’m vegan so my choices were EXTREMELY limited. I had sourdough bread and tomato & cucumber each morning with some coffee and orange juice. Of course, I can’t blame the hotel for this as they provided a normal spread. If they do read this though it would be good if they considered at least having some soya milk so that I could have had cereal or even another selection of vegetables, eg grated carrot in addition to the tomato & cucumber. My double bedroom was fine. Not huge but definitely not tiny. The bathroom was very clean but the toilet seat was a bit loose. Leaving a back up toilet roll would have been a good idea. They leave 2 bottles of water in the room, alongside 2 teabags and sugar. No coffee in the room. They do have an all purpose shower gel/shampoo dispenser in the shower. I used it once and it was ok. Nothing special.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact it was across from the Train station. Made it so easy to find never being in the city before.
Stayed 2 nights in Sep 2017

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stopover
Great stay. Super convenient for the station. Will book again
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Amenities
The outside was quite impressive but unfortunately that’s where it stopped
Stayed 4 nights in Sep 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in an ideal location, just across from the main train station.
Stayed 3 nights in Sep 2019

10/10 Excellent

Bissera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019