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Dolphin Hotel

3.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Hyde Park

Choose dates to view prices

The Dolphin Hotel in central London offers a comfortable base for city adventures. Guests enjoy continental breakfast, in-room WiFi, and assistance planning excursions. The helpful multilingual team provides support, and secure luggage storage adds convenience.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room

In-room safe, free WiFi, bed sheets

Single Room

8.2 out of 10
Very good
(32 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(12 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

7.6 out of 10
Good
(12 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Single Room

In-room safe, free WiFi, bed sheets

Economy Single Room

7.4 out of 10
Good
(11 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, free WiFi, bed sheets

Superior Double Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
32-34 Norfolk Square, Paddington, London, England, W2 1RS

What's nearby

  • Hyde Park - 6 min walk - 0.5 km
  • Marble Arch - 12 min walk - 1.0 km
  • Oxford Street - 5 min drive - 2.4 km
  • Kensington High Street - 6 min drive - 2.4 km
  • Buckingham Palace - 10 min drive - 3.1 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk
  • ‪Wahaca - ‬3 min walk

About this property

Dolphin Hotel

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Dolphin Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), luggage storage and smoke-free property
  • Tour/ticket information, multilingual staff and a banquet hall
  • A vending machine, a 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Dolphin Hotel offer comforts such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Fridges, electric kettles and heating

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7.2 out of 10, Good, 1,097 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 6.75 for adults and from GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Frequently asked questions

Is Dolphin Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dolphin Hotel?

Dolphin Hotel doesn't offer parking.

What time is check-in at Dolphin Hotel?

Check-in start time: 2 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Dolphin Hotel?

Checkout is at 11 AM.

Where is Dolphin Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station is only a 2-minute walk and Edgware Road (Circle Line) Underground Station is 8 minutes.

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Dolphin Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 226 out of 953 reviews
Rating 8 - Good. 340 out of 953 reviews
Rating 6 - Okay. 235 out of 953 reviews
Rating 4 - Poor. 103 out of 953 reviews
Rating 2 - Terrible. 49 out of 953 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice and helpful staff
Stayed 3 nights in Aug 2025

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, easy check in and out. Small room and bed with basic amenities, good for a quick stay.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great, around the corner from paddington station, great cafes, restaurants nearby, the staff at the hotel was great, and the breakfast was good too.
Stayed 4 nights in Jun 2025

2/10 Terrible

Lesley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Look for my review previously posted. We were to be staying there Sept 21 - 23 and then the 23 to the 28th. We lasted one night and they advertised it is a superior twin room. What a joke.
Stayed 2 nights in Sep 2025

8/10 Good

Jenna

Liked: Cleanliness
Good hotel for the price. Great location next to Paddington station, but because of that, you can hear the trains at night and in the morning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

location & quality & condition of hotel
Stayed 1 night in May 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly adequate for our needs. Round the corner from Paddington station. This is a Budget Hotel….so basic but clean friendly and by the beautiful Norfolk Gardens.
Stayed 3 nights in Jul 2025

6/10 Okay

Kyungwon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, small bathroom, wobbling underground subway sound, ...
Stayed 6 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a one night stopover between train journeys. It's clean, comfortable and only a couple of minutes from the station. Would definitely use it again.
Stayed 1 night in Jul 2025

8/10 Good

Kaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great day. Right near Paddington train station so transportation was never an issue. The only thing I will say is if you have limited mobility, this may not be the place for you to stay. As there is no elevator in around four stories.
Stayed 3 nights in Jul 2025

6/10 Okay

Camilla

Liked: Staff & service
For a cheap hotel it was a fine hotel. Good value for money. They couldn't help the immense heat of London, which meant the room was extremely hot. They were very helpful in getting us a different room in the hotel, which we very much appreciated. The location is excellent and the breakfast is good value
Stayed 7 nights in Jun 2025

10/10 Excellent

Hui Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, strategically located in Paddington.
Stayed 3 nights in Mar 2025

10/10 Excellent

maria elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at the hotel. I stayed for 13 days and never had a problem at the hotel. As mentioned in previous reviews you do hear the rumbling on the trains from the tube since you are close to paddington station. However the building does not shake it is just a light rumbling sound. The building does not shake like you are in an earthquake. So it really is such a non issue I was worried when I read that concern before I came. However now being there it was not bad at all. This hotel as mentioned is very close to paddington station. Paddington station is a great station to catch multiple different trains. Very convenient for travelers to be near this station to get to tourist attractions easily. I am a woman who traveled solo and I never felt unsafe in the area. I walked at night with no concerns. I recommend this hotel great location near a big station paddington. Friendly staff at the desk and good cleaning services provided by housekeeping crew. Also located around good restaurants. Just an fyi for people who might have physical limitations the hotel does not have a lift (elevator) so be ready to lift your luggage up the stairs!
Stayed 13 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Short Stay.

I had another good visit to The Dolphin Hotel, where the greeting is good and helpful. For my overnight stay, the room is small but clean and, with a very comfortable bed, I slept well, followed by a good shower in the morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

I really enjoyed my stay at the Dolphin hotel and what a lovely building it is Nice staff and clean room and a great breakfast and lgbt and non binary friendly too
Dolphin hotel from Norfolk Square
Reception
Staircase to room274,
Room 274 Dolphin hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Remigijus

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very convenient and safe place. Staff did an excellent job, feom reception till the breakfast service all was great and very professional. Will definitely be staying in the future. Thank you for being so Great!!!
Stayed 2 nights in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, great for the price. Breakfast wasn’t great just fair for the extra price you paid.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the station. Looked after our bags. We were on the basement floor so could hear the underground a little. May bother a lighter sleeper but otherwise all good!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
All staffs were very friendly and helpful. The fridge in the room was very useful.
Stayed 1 night in Jan 2025

8/10 Good

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and steps away from Paddington Station. The beds were comfy but pillows needed some work as well as the bathroom stock.
Stayed 2 nights in Dec 2024

8/10 Good

Joy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There is no elevator and staff are only available at limited times to assist if at all. No commitment to help. Breakfast was good.
Stayed 5 nights in May 2025

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Super convenient small hotel just a stone's throw from paddington station. However there is
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very economic. Certainly not the fanciest but that’s the point. It’s a nice cheaper option especially for the location. Easy access to train station. Lots of shopping and dining in walkable area. Near Hyde park. The breakfast was just okay and the shower temp was a bit hard to manage. But price for location it’s perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Very convenient location. Old but clean. Was value for money
Stayed 7 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay, with excellent service. Especially Mehdi, who really went above and beyond his duties. I will be considering this hotel for future stays in London. Thank you!!
Stayed 4 nights in Oct 2024