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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Escape to this lakeside resort with nature all around, a buffet restaurant serving delicious meals, and an indoor bath to soothe tired muscles.

Choose dates to view prices

Lake Biwa creates a serene backdrop for Grand Mercure Lake Biwa Resort & Spa. Visitors relax in the indoor public bath, book spa treatments, and enjoy local and international dishes at the レイクビュー buffet. The property includes shopping options, and rooms have WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is S$92
16 Jun - 17 Jun
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About this property

Grand Mercure Lake Biwa Resort & Spa

  • Upscale hotel near Lake Biwa
  • Consider a stay at Grand Mercure Lake Biwa Resort & Spa and take advantage of an indoor public bath (no minerals), shopping on-site and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment or a body scrub. The on-site local and international cuisine buffet restaurant, レイクビュー, offers breakfast and dinner. In addition to laundry facilities, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), free train station pick-up and self-parking (surcharge)
    • A front desk safe, a banquet hall and karaoke
    • Smoke-free property, luggage storage and a lift
  • Room features
  • All 362 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Deep-soaking baths, bidets and free toiletries
    • Fridges, coffee/tea makers and daily housekeeping

All-inclusive details

  • All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults and JPY 1815 to 2000 for children
  • Self-parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from 19 July to 31 August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Mercure Lake Biwa Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on 16 Jun, 2026 start from S$92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Lake Biwa Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Lake Biwa Resort & Spa?

Self-parking is available for JPY 500 per night.

What time is check-in at Grand Mercure Lake Biwa Resort & Spa?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Biwa Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Lake Biwa Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Biwa Resort & Spa located?

Situated in Nagahama, this hotel is within a 5-minute walk of Ho Park and Lake Biwa. Biwako Quasi-National Park and Nagahama Castle Historical Museum are also within 10 minutes. Nagahama Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

7.8

Cleanliness

7.6

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 260 out of 743 reviews
Rating 8 - Good. 299 out of 743 reviews
Rating 6 - Okay. 120 out of 743 reviews
Rating 4 - Poor. 44 out of 743 reviews
Rating 2 - Terrible. 20 out of 743 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Fun rooms, great waters & delicious food
Stayed 1 night in Dec 2025
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities
Big room with separate toilet and bath area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open drink evenings is a must.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money for value stay

It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

pratima

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Amazing views from the room and restaurant.
Stayed 1 night in Oct 2025
Verified

8/10 Good

reiko

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and nightcap were great. Breakfast buffet had so many options.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Safe. Clean.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ho Kai

Liked: Cleanliness, staff & service, amenities
Lounge bar service out of my expectation.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

John

Liked: Staff & service
The Mercure at Lake Biwa in Nagahama is a lovely hotel with stunning views. It has the proximity to the Nagahama Castle, train station and historical town as attractions. If you arrive early you can store your luggage easily at the entrance. It is secure storage. You unlock a locker, enter a 4 digit code and switch it to lock. This is very convenient. Check in is a bit heinous. The line is usually long until after 5 pm. But seamless even for a non-Japanese patron. You can wait out the line in the free reception. There are alcoholic and non-alcoholic drinks and bar snacks. The room is nice but dated. I would not sleep on the foldout couch. Maybe just for children 6-10 years old. The beds are okay but not the most comfortable. They provide basic amenities such as a toothbrush and dispenser shampoo, conditioner, and body soap. However, they do not provide washcloths or body scrubbers. The public bathing area was okay but needed maintenance. Free WiFi with providing your email address is a nice benefit. Now the really bad news… dinner. The hotel has a dinner buffet at ¥9300 per adult! That is a ridiculous price. But they have you hostage. We walked the area around the cultural area park where the hotel is located. We found only one yakatori bar open and it had a 1.5 hour waitlist. You would need to go to the other side of the train station to get dinner. We decided to buy carry out cold food from the grocery on the other side of the train station. 7-11 is a 15 min walk
Stayed 1 night in May 2026
Verified

8/10 Good

Wiseman

Liked: Cleanliness
Aged property, guest needed to bring room towel to onset but provide only 1 carry bag, towels in room is not enough
Stayed 1 night in Sep 2025
Verified

8/10 Good

???

Liked: Cleanliness, amenities, property conditions & facilities
Everything like it.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

MASAYUKI

Disliked: Cleanliness, staff & service
Bad Staff
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Jakapant

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

TOSHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ドリンクサービスがあり、とてもよかった。駅とホテル間のシャトルバスもあり助かった
Stayed 1 night in May 2026
Verified

8/10 Good

Misuzu

Liked: Amenities
サービスもよく、朝食もとても充実しておりました。 夜のラウンジも無料で利用でき大変よかったです。
Stayed 1 night in May 2026
Verified

10/10 Excellent

OMURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景観もよく天気が良いと凄く気持ちいい
Stayed 1 night in May 2026
Verified

10/10 Excellent

RIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レイクビューで広いお部屋でした。最高でした！
Stayed 1 night in May 2026
Verified

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回は長浜2DAY マーチに参加、歩く為でしたので、朝食は時間が余り無いとお願いしませんでしたが、他のお客さんから評判が良かったので、次回は利用したいと思います。
Stayed 2 nights in May 2026
Verified

10/10 Excellent

谷河

Liked: Cleanliness, property conditions & facilities
食事無しプラン
Stayed 1 night in May 2026
Verified

2/10 Terrible

rinto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食の入力する欄がなく入っているものだと思って宿泊したら入っていなくてとても残念だった。別だったら別でわかりやすく書いておくようにしてもらいたい。非常に残念だった。
Stayed 1 night in May 2026
Verified

8/10 Good

atushi

朝食メニューが豊富で良かったです
Stayed 1 night in Apr 2026