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The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention centre in London with a restaurant

Choose dates to view prices

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Reception
Exterior
Daily continental breakfast (GBP 15.00 per person)
Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Plaza Executive Double

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double

8.6 out of 10
Excellent
(67 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4

View all photos for Grand Deluxe Double Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Plaza Executive Double Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double Room Non smoking

  • Sleeps 2

View all photos for Plaza Executive Triple Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple Room Non smoking

  • Sleeps 3

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About the area

Map
18-30 Lexham Gardens, London, England, W8 5JE

What's nearby

  • Kensington High Street - 8 min walk - 0.7 km
  • Imperial College London - 12 min walk - 1.0 km
  • Natural History Museum - 13 min walk - 1.2 km
  • Royal Albert Hall - 14 min walk - 1.3 km
  • Hyde Park - 17 min walk - 1.5 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • La Piccola Dely
  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk

About this property

The Park City Grand Plaza Kensington

Upscale hotel near Kensington High Street
Located close to Imperial College London and Natural History Museum, The Park City Grand Plaza Kensington provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
You'll also find perks such as:
  • Continental breakfast (surcharge), multilingual staff and a lift
  • Concierge services, a 24-hour front desk and a banquet hall
  • A front desk safe, free newspapers and meeting rooms
  • Guest reviews say great things the overall value, helpful staff and proximity to public transport
Room features
All 76 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and minibars. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 43-inch TVs with satellite channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

Is The Park City Grand Plaza Kensington pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Park City Grand Plaza Kensington?

This hotel doesn't offer parking.

What time is check-in at The Park City Grand Plaza Kensington?

Check-in start time: 2:30 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Park City Grand Plaza Kensington?

Checkout is at 11 AM.

Where is The Park City Grand Plaza Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Cromwell Road, Kensington High Street and Kensington Gardens. Imperial College London and Natural History Museum are also within 15 minutes. Earl's Court Station is 8 minutes by foot and Gloucester Road Underground Station is 9 minutes.

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The Park City Grand Plaza Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Liked: Cleanliness, staff & service
The location is good
Stayed 4 nights in Jun 2025

10/10 Excellent

Trrry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. It was very clean and close to nice restaurants. The staff was very nice and very helpful. Rooms were very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near Earl's Court tube station and the Victoria and Albert Museum! Lovely hotel staff who were always eager to help.
Stayed 10 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated that this facility is perfectly located for reaching activity and transportation. It is well-run and maintained. We like the staff and the fine maintenance of its rooms and well priced.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Jul 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay in beautiful Kensington. The hotel location was perfect to walk around quiet residential streets, to Hyde Park, the Natural History Museum, etc.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful. Was nice to be able to leave our luggage safely at the hotel while we waited for check in and even after check out. Really clean rooms. Great location.
Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Liked: Staff & service, amenities, property conditions & facilities
The location was very quiet and relaxing. We enjoyed the kinda staff and getting to explore the parks near the property.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating & helpful. This location was great for the walkable area & proximity to a main tube line. Very easy to navigate the area. The room had a wonderful larger bathroom & was clean, with a safe & accommodations. I would stay again.
Stayed 3 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value in a very nice neighborhood.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malay restaurant very good
Stayed 14 nights in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are large and well appointed. The beds are hard but very comfortable. Everything you need is there in a small boutique hotel. We stayed there previously and found it to be a wonderful value. Located in south Kensington, it is a short walk to the Gloster Rd. tube station. Very quiet neighborhood.
Stayed 3 nights in Jul 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and spacious room!!
Stayed 1 night in May 2025

8/10 Good

catherine j

Liked: Cleanliness, staff & service, property conditions & facilities
This property was good. My only complaint was It was hot and the air conditioning couldn’t keep up. There is a Sainburys around the corner. The staff was polite and the room was clean except around the toilet. I just put a towel down.
Stayed 4 nights in Jul 2025

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
There was nothing not to love about this hotel! The location is perfect, the hotel staff is very helpfull, the lobby nice and spacious, and the room was spacious, clean and so, so comfortable! I would absolutely recommend it!!
Stayed 2 nights in Jun 2025

8/10 Good

Chelsea

Liked: Staff & service
Everything was just kind of "fine." Room was big but dated. Bathroom was nice. Staff were friendly but we had to ask a few times before something we needed was brought to our room that we had requested at check-in.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here to sleep and leave again. Not much to review
Stayed 1 night in Jun 2025

10/10 Excellent

James G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, staff was pleasant. Enjoyed our stay.
Stayed 5 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Good ac would have been nice
Stayed 2 nights in Jun 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay. It was clean and A/C was cold. Room was smaller than it looked online. I found the shower situation strange. The water was all over the whole bathroom and very slippery. Apparently, that's just a European thing. Kind of dangerous so I laid down towels so no one slipped. They cleaned daily and we got new towels so all good. Staff was very friendly and neighborhood seemed safe. Tube was just a couple blocks away. Good pubs within walking distance.
Stayed 4 nights in Jul 2025

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Quite and size of room was sufficient for our needs.
Stayed 5 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location
Stayed 3 nights in Apr 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in a walkable area for dinner. It was a good budget option for clients.
Stayed 4 nights in May 2025

10/10 Excellent

Antwonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 3 nights in Mar 2025

8/10 Good

Amy

Liked: Amenities
We enjoyed the property and it's location, it was easy to walk to shopping, restaurants and Underground stations. After spending time in other countries during this trip, we were especially excited about the size of our room and bathroom, it was spacious! The only thing we were a little underwhelmed with, was the breakfast restaurant. We only went once but it was not as plentiful as we expected or as the marketing material made us think. There were plenty of other restaurants in the area to eat and this was certainly not a deal breaker for us, just our experience one morning. We would return to this hotel if we went back to London. We loved the Kensington area.
Stayed 5 nights in Jul 2025