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Aparthotel

Ivory Grand Hotel Apartments

4.0 star property

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The Ivory Grand Hotel Apartments in central Dubai offers a luxurious sanctuary with panoramic rooftop views and a refreshing pool. The Indigo Lounge serves light fare, while Orange Wellness Spa provides restorative treatments like hot stone massages and body wraps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant

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About this property

Ivory Grand Hotel Apartments

  • Luxury upscale aparthotel near Mall of the Emirates
  • Take advantage of a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services at Ivory Grand Hotel Apartments. Indulge in a Thai massage, a body treatment and a body scrub at Orange Wellness Spa, the on-site spa. The on-site restaurant, Indigo Lounge, serves light fare. Free in-room WiFi is available to all guests, along with a health club and a business centre.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with pool umbrellas
    • Buffet breakfast (surcharge), a free local area shuttle and a front desk safe
    • A gift shop, 1 meeting room and a lift
    • Free newspapers, a 24-hour front desk and a banquet hall
  • Room features
  • All 215 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Shower/bath combinations, free toiletries and hairdryers
    • LED TVs with premium channels and DVD players
    • Wardrobes/cupboards, kitchens and fridges

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 45.00 for adults and from AED 22.00 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Property Registration Number 697851

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Does Ivory Grand Hotel Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ivory Grand Hotel Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ivory Grand Hotel Apartments?

Check-in start time: 2 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Ivory Grand Hotel Apartments?

Checkout is at noon.

Does Ivory Grand Hotel Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is Ivory Grand Hotel Apartments located?

Located in Al Barsha, this luxury aparthotel is within a 15-minute walk of Fatima Abdullah Mohammed Rasheed Mosque and Mall of the Emirates. Burj Al Arab is 2.6 mi (4.2 km) away. Mashreq Metro Station is 17 minutes by foot and Mall of the Emirates Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 132 out of 273 reviews
Rating 8 - Good. 110 out of 273 reviews
Rating 6 - Okay. 19 out of 273 reviews
Rating 4 - Poor. 9 out of 273 reviews
Rating 2 - Terrible. 3 out of 273 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Communication
Disliked: Cleanliness, room comfort

cleanliness issue

The hotel looked very run down and cleanliness was the main issue I can pinpoint that definitely needs a lot of working. the TV remotes were all dirty with sticky stuff. the kitchen appliances were dirty and needed rewashing. house keeping did minimum effort to clean the room.
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Frédéric

Liked: Cleanliness, room comfort, communication

Très bon séjour

Très bon séjour en famille.
Stayed 7 nights in Dec 2021
Verified

4/10 Poor

MOHAMMED

Below the average

Outdated hotel, rooms are specious but outdated and need renovation, bathrooms very old and rusted Road in/ out to hotel is so crowded and traffic Breakfast is horrible and even limited selection of bakeries are not Fresh Staff are friendly, polite and helpful
Stayed 3 nights in Dec 2021
Verified

4/10 Poor

Mohamed

Disliked: Cleanliness

Don’t be fooled by the positive reviews

The appartment was very smelly, the sofa smelled very bad that I was afraid to sit on it. I was hearing the soind of water in the pipes and specially when any room around me was flushing. The hotel staff were very unprofessional. It was a very bad experience
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Mohammad

Liked: Cleanliness

Great location

The location is great just few minutes walk from Emirates mall and all required facilities are within walking distance. The appartment is huge with two toilet however, Furnture little old but it is clean.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Sandi

Liked: Cleanliness, room comfort, communication

Pool is Good

My Stay was Excellent I planned to stay for one week only but later extended it for one full month.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Maged

Liked: Cleanliness, room comfort, communication

Excellent 4 stars stay

Very comfortable stay ..quit spacious apartment with daily regular room service..staff were very friendly, impressed by politeness and professionalism of staff in reception and restaurant especially, Shahzad and Yosry in restaurant… My only adverse comment is on extra beds’ charges .very much overpriced . Gym and swimming pool facility were always clean and opened for long hours..very convenient location, 5 minutes walk to Mall if Emirates and a lot of nearby restaurants
Stayed 14 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Enjoyable & easy access to the Mall.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Kristoffer

Liked: Cleanliness, room comfort

Good food

Very good food and nice service.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

nassim kamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Dubai
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were really comfortable to stay in. It was a very good value for the price paid. Very friendly staff.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and place is comfortable to stay. Location is easy to get to mall and metro.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, el bufete de desayuno está bien, aunque no tan surtido. Buen servicio y muy amables
Stayed 9 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avons apprécié la proximité avec the mall of emirates, la taille de l'appartement 2 bedrooms suite pour 5 personnes. Bon rapport qualité/prix
Stayed 6 nights in Jul 2019
Verified

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رائع

المكان ممتاز خلف الامارات مول جديد ونظيف الموظفون متعاومين جدا والمكان شديد النظافة وقريب من معظم الاماكن يقع فى البرشاء 1
Stayed 6 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are so kind Hotel is very quiet and clean
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed eight nights it was great time of Holiday the family definitely recommend
Stayed 8 nights in Apr 2019
Verified

8/10 Good

MAHMOUD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très sympathique et attentionné
Stayed 7 nights in Mar 2019
Verified

6/10 Okay

essa

Liked: Staff & service
Location was ok , 10 mnts walk to MOE, n nearby restaurants Shampoo, soaps and towels r of inferior qualities Too much cooking smell on floor lobby Would get many far better hotel apartments on there prices with Bfasr
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family oriented

Amazing hotel highly recommended for families, we stayed a 2 bedroom apartment. My kids were playing in the living room as they if we they were at home. Beds were good, bathrooms were clean and the kitchen had everything we needed needed. Reception was excellent and service as well. Parking area in the basement is nice. Grocery delivery is near by and emirate mall is 5 min by walk. Only thing you need to remember is if your eating breakfast at the restaurant you need to wake up early to find a table before 9 am.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fine

They stung us another 200AED for early checkin - because they can... but we needed it after traveling all night with the family and getting in at 5am
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The Staff and hotel where brilliant and the hotel us very close to the Mall of the Emirates where you can catch a metro or bus to anywhere.
Stayed 9 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour en famille

Bon emplacement près du mall Emirates. Piscine chauffée donc nickel pour un mois de février. Horaires de la piscine et de la salle de gym très bien.
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge, bramat, fint poolområde och trevlig personal! Toppen!
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Cene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Great price, Large rooms.

Good location, great price for the area. Spacious rooms. Needed more basic things stocked - more coffee, toilet paper, and they didn't have wash clothes. I would stay here again though.
Stayed 3 nights in Feb 2019