Skip to main content

Mercure Pangkalan BUN

3.5 star property
Guests relax by the inviting poolside setting while children enjoy the playground at this welcoming hotel with convenient amenities

Choose dates to view prices

Travelers unwind in the outdoor pool at Mercure Pangkalan BUN or venture to nearby attractions. The property features a bar for refreshing drinks and a restaurant for dining, while children have fun in the dedicated playground area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$59
includes taxes & fees
6 Jun - 7 Jun
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Lobby sitting area
Arsela Hotel Pangkalan Bun
Pangkalan Bun
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 73 reviews
The price is S$33
includes taxes & fees
2 Jun - 3 Jun
Arsela Hotel Pangkalan Bun
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for IDR 350000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 200000 per person
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mercure Pangkalan BUN have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Mercure Pangkalan BUN?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Mercure Pangkalan BUN on 6 Jun, 2026 start from S$59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Pangkalan BUN pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Pangkalan BUN?

Self-parking and valet parking are free at this property.

What time is check-in at Mercure Pangkalan BUN?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Pangkalan BUN?

Checkout is at noon.

Where is Mercure Pangkalan BUN located?

This family-friendly Pangkalan Bun hotel is located near a boardwalk, within a 15-minute walk of Istana Pangeran Mangkubumi and Pangkalan Bun Park. Pasar Indra Kencana and West Kotawaringin Regency Office are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 45 reviews
Rating 8 - Good. 8 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

Reviews

Verified

10/10 Excellent

Yuh Chien

Liked: Cleanliness, staff & service, amenities
room cleanliness and condtion of thr hotel is great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mei You

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms , super clean and lovely staff that helped us so much with everything we needed.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time in the hotel both in my way to the Tajing Puting park and in my way back from the park.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lucille R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice big room, very friendly and helpful staff. Breakfast buffet was really nice!! Dinner at hotel was also a nice option
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed. Loved the pool.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Arrived early in the morning and were able to arrange an early check in for a nominal fee. Express laundry service was excellent as was the food and the staff were very helpful.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new hotel, with excellent staff. Taxi from airport 100,000 IDR. Supermarket nearby. Grab car available back to airport (34,000 IDR)
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and very nice staff. Pangestu was our server at the restaurant and he was great!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did two stays at this hotel either side of a 5 day boat trip in Tanjung Puting. The rooms were great and the staff were excellent, particularly the waitresses in the restaurant who were super helpful. Was a great place to reposition before and after the jungle.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful but out of place for the space around it. Room, food, and service was excellent. The included breakfast was the largest spread of food I’ve ever seen. Couples massage was outstanding and incredibly affordable. Pool was lovely. It was safe to explore, we walked all over but there is nothing similar to the level of this hotel around.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Marcela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel with poor service

The hotel facilities are excellent. Comfortable room, great spa, wonderful breakfast options. But… service is poor. Room service is excruciatingly slow. We had to call three times for a beer. Service at breakfast is sloppy. Twenty minutes after we arrived, we had finished eating and coffee was still missing. We claimed twice but staff were joking next to the coffee machines. Only when their boss intervened did they start making it. Still, there are not many options in Pankalang Bun. If only they trained their staff better it would be a great choice.
Stayed 1 night in Sep 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with warm reception and cold drinks! New property, clean and modern. We mistakenly went to dinner right as they closed (we did not know the hours) but they sat us with no questions. Because the food took a little longer (the kitchen had actually closed already) they gave us a complimentary dessert because we had to wait - even though it was our own fault for not knowing the hours.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was one of the best, rxcept that there was no spare toilet paper in my room.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Manou

Disliked: Staff & service, property conditions & facilities
They couldn’t find our booking (we booked a few months ago) and they telling us they are fully booked, after a stressful 2,5 hours we finally heard we could stay in the room we paid for. No sorry or a drink for the inconvenience. They made that mistake. Room was poor and dusty. The entrance makes you think it’s very luxurious and well managed…hopefully the service will be at that level one day as well…
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nigel

Food and accommodation magnificent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel after the jungle
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and restaurant personal were top notch
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Andi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Deeply Disappointing — Poor Service & Poor Rooms I booked a Premium Superior Double Room and contacted the hotel multiple times over three weeks about an extra bed for our toddler. No response. At check-in, we were told the extra bed would come at a significant additional charge — around a third of the room rate. When I asked for any goodwill gesture, I was refused. Breakfast was also priced as a costly add-on per adult. I had also found a cheaper rate directly through Accor and asked if my booking could be refunded as a courtesy. Denied again. The room itself was extremely small. When the extra bed was set up, it was nearly impossible to move around. On top of that, the soundproofing is virtually nonexistent — street noise came through loud and clear, making it hard to relax or sleep. It would have been so simple to offer a room upgrade or a small discount — especially since the hotel had ignored our inquiries for weeks. Instead, we were dismissed with a “sorry” and a smirk. As a customer, you are simply not taken seriously here. I can only advise others to look elsewhere.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so lovely and helpful.
Stayed 1 night in May 2024
Verified

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to give this VERY nice hotel 5 stars, but guests should be aware there is a LOUD mosque nearby and it was impossible to sleep after 0430. We were in room 101 which i think was literally the closest room to the mosque so maybe ask fir a room on the other side of the hotel
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Good, except sigarette smell in room

In general a very good hotel. Would have given it a better review if it hadnt been for the smell of sigarettes in the room (supposedly smoke free room). We asked for a different room which they would not give us. They said they would clean the room more (however, smell of sigarettes cannot be removed by simple cleaning).
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Euicheon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが非常に親切でした♪
Stayed 1 night in Oct 2025