10/10 Excellent
Adriano
Travelled with partner
25 Sept,2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay and would recommend! The property was very quiet and peaceful, and we really appreciated that it's 18 . Also I really appreciate that they can do cashback for small amounts at the front desk. Facilities were super clean, staff were pleasant, friendly, and accomodating, and the beds were comfy.
A few suggestions for improvement: Room service hours were not very clear and I think they were different from what was posted on the TV screens. Also, it was recommended that we not drink the tap water on the island and were told to go down to the bar to ask for water. We were provided with a couple bottles of water whenever we asked and were topped up with 2 small bottles when the room was cleaned, but just felt that there should be a better system in place to provide guests with enough water during their stay. I think providing 2 bigger bottles of water rather than the smaller ones would be good. Despite this, I would still recommend this hotel and think it's a good value for what you get.
