Aerocity Business Hotels

"We had booked a club room which was not ready at the time of check in. It took hotel 2 hours to get our room ready. The room was dated and one could easily see corners with dust n much accumulated. Request for room change and even enquired for room upgrade. The hotel front desk team wasn’t keen to assist. Told us that the next room upgrade is worth 11k plus taxes. Whereas, we had received an email from hotel 15 mins prior offering upgrade at 8k which front desk refused to entertain. Had left our room at 7pm and it took housekeeping around 5 hours to notice the sign at 1am. Ofcourse that was late. Restaurant staff and food was much more efficient and very nice food. Can’t complain. Didn’t feel welcomed overall. "

"customer service very poor. unprofessional staff, need more training. Wifi wasn’t working throughout the stay, when questioned to shift manager, he has no clue.. pathetic customer service but overall maintenance and staff at the door is very professional. "

"Excellent stay at Radisson Blu plaza very much convenient from airport"

"The room was so large! We were only there for a short period before an early morning flight. The checked us in and out efficiently so we could maximize our rest time. The three beds plus the window seat ensured we didn’t have to share and risk a tiny kid kick during those precious few hours. "

"Great place near the airport and has great boutiques next to the hotel"

"Everything was excellent "

"No issues "

"Will not go again :( So very much needed sleep was interrupted at 2:50am by a knock at the door followed by door opening with no permission to enter. This cannot happen and shows an extremely poor management and miscommunication between the staff. Not to mention the yellow drops (marks) on the toilet seat. "

"Excellent Staff very Clean Room great Bed amazing Breakfast Great Hotel everyone so nice, really enjoyed the 5 nights there!!"