Okura Hotels & Resorts, Atami hotels

"understated luxury, the superior room had more than enough space to accommodate 2 guests, perhaps too much for one person but it was a great experience. The room was cleaned everyday to original state when we first entered the room on the first day. The lobby staff was very helpful and over all we had a great time in Kamakura thanks to all the hotel staff."

"We loved the onsen experience. We had never done it before and they had a “lesson” for onsen etiquette which was helpful. It was very clean and relaxing. It was nice to have a free ice cream every day after bathing at the onsen, and fun to walk around the property in our hotel robes. The only issue we had was 2 little kids running around and talking loudly in the onsen bath area which was disruptive, but not the hotel’s fault. "

"The property and staff were amazing. And it lived up to the beautiful pictures online and then some. An added bonus, it was an easy walk from the boat dock/ropeway."

"Really beautiful hotel. Very professional staff."

"Great in-room onsen"

"Dar and the rest of the staff were extremely accommodating and welcoming to me and my family."

"One of the most beautiful hot spring resorts I have ever visited in the world. I will be back again to soak up the healing water, admire the stunning view of the Pacific and appreciate the hospitality of the wonderful staff. "

"Beautiful onsen, very hiddrn and quiet. Seems like an authentic Japan experience for foreign travelers. Wonderful private hot spring baths. Choice of western or Japanese slerping arrangements. Ie. Beds or futon mats on real tatami floors. The dinner and breakfast alone are worth the stay. Staff is very friendly and helpful. Especially when navigating cultural differences. "

"Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times. "