Hotels near Auditorio Nacional

"The staff were wonderful. Highly recommend going with the club option."

"Great hotel, good restaurants well located"

"Clean room, friendly staff"

"The property was fine, but the staff and service was awful. It seemed they took every opportunity to "

"Although the hotel had some positive aspects, our opinion is heavily influenced by the very poor service we had in the Fiesta club restaurant. At breakfast in particular the staff were extremely discourteous to us. We had to constantly ask and re-ask for basics like coffee or replacement cutlery and the staff appeared to do their best to ignore us even when we made it obvious we needed something. To be fair some restaurant staff were lovely on the evening service. We complained to the restaurant staff directly but felt so strongly we went to reception and asked for the manager to voice our frustration. After reception taking our complaint and promising to have the manager contact us there was no feedback to us in any form. This has left us feeling that the hotel does not care about its guests negative experiences. I do not normally rate a hotel if it is not exceptional but I feel so strongly about this negative experience I fell compelled to complete this review"

"Highly recommend everyone was so helpful and kind will be staying here again"

"Excellency location in a very safe neighborhood, surrounded by high-end stores and restaurants. It was great to have two bedrooms as a family. Staff were responsive in person and also by online chat."

"Great for solo business travel"

"Food, service, rooms, amenities, and staff were first class all the way. I will be back."