Hotels in Ballardvale

"Rooms were clean. The staff was great. The food and staff at the restaurant was spot on."

"Pick up took 45 minutes. The driver told me he had been waiting for pick up for 15 minutes which was a lie since I had been standing in the same spot for 45 minutes. The lady answering my phone calls was very slow at helping and I had to call 6 times."

"All good"

"The property was not very clean. My room had a used towel hanging behind the bathroom door. The room smelled like perfume, like they were trying to hide the odor. "

"Upon arrival, I asked to reserve the shuttle very early the next morning. I was told no reservation was necessary because the shuttle runs every 30 minutes. At 1am when my daughter arrived a different front desk person told my daughter the shuttle takes a break between 2am-3am. When I told the young lady that the previous person didn't inform me of the break she proceeded to stick a little paper insert included with the room key that stated the shuttle hours on it. I thought this was very RUDE and unprofessional. I told her I never looked at the insert because I took the first front desk lady at her word. The young lady had the audacity to tell me that the person I had spoke to earlier wouldn't leave that information out, basically calling me a liar. Just by luck my daughter and I were able to catch the 1:30am shuttle because my daughter arrived at the hotel when she did. Additionally, the lobby seemed worn down and dirty. The rooms were clean but there was no microwave or mini fridge. Very unsatisfied with this visit."

"Staff very friendly, very clean, you wont even notice its a pet friendly hotel... Im impressed"

"Everything!"

"Very comfy"

"Good room, and area. Paper thin walls. Amenity fees tacked on for your stay at the front desk. For WiFi!"