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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.0 out of 5 Very good
999 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBangkok Riverside3 min walk
Popular LocationPatpong Night Market2 min drive
Popular LocationChulalongkorn University3 min drive
AirportBangkok (BKK-Suvarnabhumi Intl.)23 min drive

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  • Superior Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed
  • Superior Room, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds
  • Suite, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 52 sq m
    • City view
    • Sleeps 4
    More detailsSuite, 1 King Bed
  • Deluxe Room, Multiple Beds

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, Multiple Beds
  • Deluxe Room, 1 King Bed with Sofa bed

    4.2/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed with Sofa bed

About this area

Bangkok

In the city centre, Novotel Bangkok Silom Road is in Bangkok's Bangkok City Centre neighbourhood, a walkable area with good shopping. Wat Pho and Grand Palace are notable landmarks, and travellers looking to shop may want to visit MBK Center and Siam Center. Travelling with kids? Make time for Sea Life Bangkok Ocean World, or head to an event or a match at Rajamangala Stadium.
Visit our Bangkok travel guide
View in a map
Popular Location

What's nearby

  • Bangkok Riverside - 3 min walk
  • Patpong Night Market - 2 min drive
  • Lumphini Park - 2 min drive
  • Chulalongkorn University - 3 min drive
  • MBK Center - 3 min drive

Getting around

  • Bangkok Hua Lamphong Station - 3 min drive
  • Surasak BTS Station - 9 min walk
  • AirportBangkok (BKK-Suvarnabhumi Intl.) - 23 min drive

Restaurants

  • Where to eat
  • The SQUARE – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Novotel Bangkok Silom Road

Family-friendly Bangkok hotel in Bangkok City Centre, walk to Bangkok Riverside
This hotel features a restaurant, an outdoor pool and 2 bars/lounges. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a health club, a coffee shop/café and a sauna are on-site. All 216 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Novotel Bangkok Silom Road offers 216 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge) from 8 AM to 6 PM
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 530 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Thai

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (2486 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available from 8 AM to 6 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 530 per person (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Novotel Bangkok Fenix Silom Hotel
Novotel Fenix Hotel
Novotel Bangkok Fenix Silom
Novotel Fenix
Novotel Bangkok Fenix Silom Hotel Bangkok
Novotel Bangkok Silom Road Hotel
Novotel Bangkok Silom Road Bangkok
Novotel Bangkok Silom Road Hotel Bangkok

Frequently asked questions

Can I cancel my reservation for free at Novotel Bangkok Silom Road and receive a full refund?
Yes, Novotel Bangkok Silom Road offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Bangkok Silom Road cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Bangkok Silom Road have a pool?
Yes, this property has an outdoor pool.
Is Novotel Bangkok Silom Road pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Bangkok Silom Road?
Self-parking is free at this property.
What time is check-in at Novotel Bangkok Silom Road?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Novotel Bangkok Silom Road?
Checkout is at noon.
Does Novotel Bangkok Silom Road provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1500 per vehicle applies.
Where is Novotel Bangkok Silom Road located?
This family-friendly Bangkok hotel is located in the entertainment district, within 3 mi (5 km) of MBK Center, Siam Center and Wat Pho. Khaosan Road and Pratunam Market are also within 6 mi (10 km). Surasak BTS Station is 9 minutes by foot and Saphan Taksin BTS Station is 14 minutes.
4.0
Very good
999 reviews
5 - Excellent
336
4 - Good
441
3 - Okay
140
2 - Poor
46
1 - Terrible
36

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Well located , comfortable rooms. All standard amenities one would expect. Clean modern well appointed rooms. Staff attitude upon check out slightly aggressive & unpleasant through no fault of my own..
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience! Conveniently located and accessible to many tourist areas. Staff was great!
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

1/5 Terrible

Travelled with partner
I am giving this property a bad review because when I asked for a refund they refused to give me one because I was not traveling from Italy or mainland China. Even though I had proof my flights were cancelled without my consent because of COVID-19. I don’t know how the manager expected me to get to my hotel without a plane bringing me. It really is a shame because the hotel seemed nice and I thought they would help me out a little due to the current circumstances that are going around the entire world right now that I had no control over.
Stayed 4 nights in Mar 2020