Batam City Hotel
3.0 star property

Comfortable hotel near Grand Batam Mall

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May 2024

Batam City Hotel

Photo gallery for Batam City Hotel

Spa
Property amenity
Minibar, free WiFi
International cuisine
Bathroom

Overview of Batam City Hotel

7.6

Good

Highlight
  • Offers free breakfast. Only 5% of properties have this in Batam.

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym
  • RestaurantRestaurantRestaurant

Explore the area

Komp. Penuin Centre Blok OB No. 1 -7, Batam, Batam Island, 29211
  • Popular LocationBCS Mall4 min walk
  • Popular LocationGrand Batam Mall11 min walk
  • Popular LocationNagoya Hill Mall18 min walk
  • AirportBatam Batu Besar (BTH-Hang Nadim)23 min drive
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Room options

Executive Room

cleanliness

Highlights

Private bathroom
Minibar
Daily housekeeping
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Grand Executive

cleanliness

Highlights

Private bathroom
Minibar
Daily housekeeping
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Grand Suite

cleanliness

Highlights

Balcony
Private bathroom
Minibar
Daily housekeeping
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Room

cleanliness

Highlights

Private bathroom
Minibar
Daily housekeeping
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Junior Suite

cleanliness

Highlights

Private bathroom
Minibar
Daily housekeeping
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Batam

Batam City Hotel is located in Batam. Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Grand Batam Mall and Nagoya Hill Mall.

What's nearby

  • BCS Mall - 4 min walk
  • Grand Batam Mall - 11 min walk
  • Nagoya Hill Mall - 18 min walk
  • Harbour Bay Ferry Terminal - 6 min drive
  • Batam Centre Ferry Terminal - 7 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • Baresto Cafe - 2 min walk
  • Pelangi Kopitiam - 3 min walk
  • Kopitiam Long Shu Siah - 2 min walk
  • Kangen Café - 5 min walk
  • Kedai Kopi Harapan Baru - 1 min walk

About this property

Batam City Hotel

Hotel near Batam Centre Ferry Terminal
Batam City Hotel is located close to Grand Batam Mall and Nagoya Hill Mall, and provides free breakfast, a free return airport shuttle and a garden. Treat yourself to a massage or other spa services. The on-site buffet restaurant, Edelweiss, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A lift, a ballroom and luggage storage
  • A 24-hour front desk, a front desk safe and meeting rooms
Room features
All 79 rooms have amenities, such as free WiFi, minibars and room service.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • Edelweiss

Things to do

  • Gym
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Towels

Food and drink

  • Minibar
  • Room service

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Batam City Hotel
Batam City Hotel Indonesia
Batam City Hotel Hotel
Batam City Hotel Batam
Batam City Hotel Hotel Batam

Frequently asked questions

Is Batam City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Batam City Hotel?

Self-parking is free at this property.

What time is check-in at Batam City Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Batam City Hotel?

Checkout is at noon.

Does Batam City Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Batam City Hotel located?

Situated in Batam, this hotel is within a 15-minute walk of BCS Mall and Grand Batam Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

Batam City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 54 reviews" "
Rating 8 - Good. 24 out of 54 reviews" "
Rating 6 - Okay. 15 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice short getaway
Stayed at new wing of Batam City Hotel. Walking distance to most of the eateries I wanted to go to. Most importantly, it is just next to the massage parlour I enjoyed going to. BCS is just aright across the road after passing thru' a short lane. Of course if you are looking for a resort and beach experience, this is not the place.
Stayed 2 nights in Jun 2017

8/10 Good

Chee Khim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good except breakfast and no free gym and no Swimming pool. Breakfast too limited food type.
Stayed 2 nights in Jun 2017

4/10 Poor

Jacq, SG

Liked: Room comfort
Disliked: Staff & service
Staff made mistake and put blame on guest
Indonesian friend brought friend and i to hotel check in, asked to wait n then i showed her online reservation details... I repeated request for 2 beds n late check out if possible. She then gave us room key, went to room but key card not working, had to call staff up n saw that room had a queen n a single bed. Did not think too much about it. Next morning received call in room that we were given wrong room n staff insisted we asked for 2 double beds as we had 3 people and that soecific room number n wanted to forfeit my deposit. I argued that they did not leave note in room when we were out to resolve issue after we came back as they said they tried calling room but no answer. After my argument that staff saw reservation details n yet accused me of asking for double beds n room number, manager told me then she will get staff to pay but that next time it will be charged. This accusation and attitudes of hotel front desk staff is totally unacceptable n left a very bad impression that even my indonesian friend said she will ask friends to not stay in this hotel as initially she thought we had a very nice room... Restaurant staff are friendly but definitely not the front desk staff as even as i checked out, the lady manager told me that next time the deposit will be forfeited if it happens again.... This is really bad bad staff attitude!!!!!

8/10 Good

Xeria, Singapore

Liked: Staff & service, room comfort
Nice hotel near to BCS mall
Everything was good except for the water temperature for shower, the water can get very hot and very cold suddenly, so pls dont not put the shower near your body, test before you shower.

2/10 Terrible

usn sailor, tn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
I have traveled to many countries and stayed at many hotels this is by far the worst hotel that i have ever stayed. And the service was horrendous. Lesson learned

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice room...good breakfast....good location...room spacious and cleaned...courteous hotel staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It a clean hotel
I am stay there few times, it good location and free shuttle one way.

10/10 Excellent

Eros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort