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Reviews of Pinetree Hotel

3 out of 5
Pinetree Hotel
36, Jalan Mengkudu, Off Jalan Bukit Pasir, Batu Pahat, Johor

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 165 reviews" "
Rating 8 - Good. 84 out of 165 reviews" "
Rating 6 - Okay. 36 out of 165 reviews" "
Rating 4 - Poor. 6 out of 165 reviews" "
Rating 2 - Terrible. 4 out of 165 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

penny qinyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and decent for the price paid . Near to a lot of eateries ( walkable distance ) . There are fews supermarkets nearby too . Location is in the city so it is quite convenient.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ca Hoe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great!
Stayed 2 nights in Feb 2023

8/10 Good

Sathuraman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Abdul Rasyid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite clean and spacious, parking also quite convenient. The breakfast is good
Stayed 1 night in Jul 2022

6/10 Okay

Vivian, Miaw Lin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staffs were friendly. The sound of the cupboards banging and stomping was rather loud while we were sleeping. Please upgrade or do something to make the walls more soundproof abit. Food was rather limited and my ice cappuccino which came was extremely sweet even after scooping away the whipped cream with chocolate on top. Cappuccino should have foam on top and not sweet cream. Please improve your beverage but the morning fried kway Teow goreng and beehon goreng was nice!!!
Stayed 4 nights in Jun 2022

4/10 Poor

Janey

Stayed 1 night in May 2022

10/10 Excellent

Brindha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Ker

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and happy with service
Have a great stay for 1night, good spread of breakfast. Will return if travel to batu pahat again. Thank you for service!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Best hotel in batu pahat
Even the room is run down a little bit but the its spacious and room service food is cheap and tasty. Easily accessible building, many foodpanda choices, plenty of parking, very fast check in and check out, very gooooooooddd breakfast in terms of value, only rm15 for breakfast for extra person
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Considerate hotel in a small town. Services is good. Nice breakfast. Onsite and basement parking available. Convenient store next to hotel. Hotel serves dinner also.
Stayed 1 night in Mar 2021

6/10 Okay

Poi Loon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2-Day stay in Pine Tree Hotel Batu Pahat
The service from the staff was prompt and good. However I feel that the facilities start to age and need upgrading.
Stayed 2 nights in Feb 2021

10/10 Excellent

NavinSellappan, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is situated in a good location, is clean and staff are friendly and helpful.
Stayed 2 nights in Sep 2020

8/10 Good

Muhd Fariq Irrfan Selva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pinetree....clean and comfort
Amazing and comfortable stay here. Only thing need to be improve is the shower rose and water pressure which is a bit low. There is local food just opposite of this hotel. Mee racun which is tasty....shop open 24hrs You can try a waffle kiosk just 2 minute away from the hotel .... tasty as well.
Stayed 1 night in Jun 2020
Response from Pinetree Hotel on 6 Jul,2020
Thank you for your kind response, Sir. Glad that you enjoyed your stay with us. We will improvise on the lacking part. Thank you and hope to see you again next time.

8/10 Good

SK

Travelled with family
Disliked: Staff & service
No face or hand tower , only bath tower is available.
Stayed 1 night in Mar 2020

8/10 Good

Dionis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Keng Zui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Hock Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Zahariah

Stayed 1 night in Dec 2019

6/10 Okay

We Siang

Travelled with group
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

customer

Business traveller
Liked: Cleanliness, staff & service, amenities
Good service
Stayed 2 nights in Sep 2019

10/10 Excellent

wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Joseph, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the better hotels you can find in this town.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

KW, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consider good at its price.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is clean and tidy and as we were only staying a night, it met all our requirements. the room was in good working condition, all the electricals worked and the bed was clean and comfy. the front office staff were friendly and professsional. We could not have asked for more.
Stayed 1 night in Aug 2019

2/10 Terrible

Trang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Lee, Petaling Jaya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient to various places in the commercial area. Good for short stay. WiFi on 1st day was giving issues on both my phones. Called receptionist, but they were not really helpful, gave up on it and used my 4g. What I really dislike about my stay is the toilet, the toilet sink is terrible. It's too shallow for washing hands, toothbrush, etc. Bad design. The toilet wall is also not tiled up fully near toilet bowl area, leaving painted wall with no splashback which can leave stain on walls! Poor design choice! Also, the room service forgotten to include toothbrush and toothpaste, which is a hotel commodity these days.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Surprise surprise
Room interior backdated..not maintanence well, window lock broken and wind keep flowing in during night..only lobby just look like newly made..breakfast choice adequate.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It’s too noisy. The building has no sound block structures. And when I book this room deluxe, it wrote there is bathtub but when I stay there. There is no bathtub and the staff said they didn’t change the description.
Stayed 1 night in Jun 2019

8/10 Good

Yogaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Reasonable for a run-down town.
It is an old hotel in a pretty run-down town. All things considered, it is the one of the better choices in Batu Pahat. Convenient and in reasonable condition. It was a one night stopover and it was not possible to consider another stop there on the way back because the WIFI is really bad.
Stayed 1 night in May 2019

10/10 Excellent

WafiyRayney, kuala lumpur, my

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extra cozy. Parking are quite hard to find as it is in the middle of the town.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Has a parking area for guests.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room was fairly big and clean. modern design and room was bright.
Stayed 1 night in Mar 2019

8/10 Good

AjcDon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel but with quality linen & tasty breakfast spread. Beware! - I was fined by Town Council for not displaying parking tickets very early in the morning!!! Reception should alert guests when checking in since this is regular occurrence!!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious bathroom. Generally clean. Good spread of buffet breakfast.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities
I liked that the hotel was close to the town centre. I disliked that the property was a bit old and not well maintained, one of the lifts was not functioning properly, but we were lucky that it occurred before the doors closed and we were not trapped inside.
Stayed 2 nights in Feb 2019

8/10 Good

Auni

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel are very fine. But I'm sorry the counter staff (a tall man) are quite rude & not friendly at all. Better improve.
Stayed 1 night in Feb 2019