Lobby sitting area

Reviews of Le Commodore

5 out of 5
Le Commodore
Commodore Street, P.O. Box 11-3456, Beirut

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 300 reviews" "
Rating 8 - Good. 112 out of 300 reviews" "
Rating 6 - Okay. 55 out of 300 reviews" "
Rating 4 - Poor. 34 out of 300 reviews" "
Rating 2 - Terrible. 21 out of 300 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Yara

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Racha on 3 Mar,2020
Thanks for the awesome feedback, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Racha Cheayto on 4 Feb,2020
Thank you so much for your good vibes. We're happy that you're happy, and we're looking forward to your next visit. Best Regards,

2/10 Terrible

Maha, Norwalk California

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The stuff is terrible I will not stay in this hotel any more I don’t feel I was welcome in this hotel if I don’t pay in advance I will check out
Stayed 4 nights in Jan 2020

8/10 Good

Jennifer, Kuwait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, the staff were very friendly and helpful.
Stayed 4 nights in Dec 2019
Response from Racha Cheayto on 4 Feb,2020
Thank you so much for your good vibes. We're happy that you're happy, and we're looking forward to your next visit. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With political situation in Lebanon. Service was excellent
Stayed 5 nights in Dec 2019
Response from Racha Cheayto on 1 Jan,2020
Dear Sirs, Thank you for choosing Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us, and we look forward to having you visit us again soon. Warm Regards,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Stayed 1 night in Nov 2019
Response from Racha on 11 Nov,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfortable rooms. Excellent value for money
Stayed 2 nights in Oct 2019
Response from Guest Relation Manager on 8 Oct,2019
Dear esteemed guest, I would like to seize this opportunity and mirror my appreciation to the time you’ve spared to share your positive and kind review with us. I am glad that we exceeded your expectations, I will definitely pass your kind words to the rest of the team who will be very happy. As a team, we are always looking for ways to improve our services. We truly hope to welcome you back to Le Commodore Hotel for many years to come. Yours sincerely,

2/10 Terrible

Hamid michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Guest Relation Manager on 22 Oct,2019
Dear esteemed guest, I would like to seize this opportunity and mirror my appreciation to the time you’ve spared to share your review with us. Could you please advise your contact details in order to know and follow up on the issue. Kind regards,

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Guest Relation Manager on 9 Sept,2019
Dear esteemed guest, I would like to seize this opportunity and mirror my appreciation to the time you’ve spared to share your positive and kind review with us. As a team, we are always looking for ways to improve our services. We truly hope to welcome you back to Le Commodore Hotel for many years to come. Yours sincerely,

8/10 Good

Jad

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay .... forgot my items in the room and Farah sent the things down stairs she is an amazing employee....
Stayed 1 night in Sep 2019
Response from Guest Relation Manager on 7 Sept,2019
Dear esteemed guest, I would like to seize this opportunity and mirror my appreciation to the time you’ve spared to share your positive and kind review with us. I am glad that we exceeded your expectations, I will definitely pass your kind words to the rest of the team specially Farah - who will be very happy. As a team, we are always looking for ways to improve our services. We truly hope to welcome you back to Le Commodore Hotel for many years to come. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I was very dissatisfied with the way the hotel makes deals with taxis. We are quoted a certain price and then we are asked to pay double.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Guest Relation Manager on 29 Aug,2019
Dear esteemed guest, I would like to seize this opportunity and mirror my appreciation to the time you’ve spared to share your positive and kind review with us. I am glad that we exceeded your expectations, I will definitely pass your kind review to the rest of the team who will be very happy. As a team, we are always looking for ways to improve our services. We truly hope to welcome you back to Le Commodore Hotel for many years to come. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Farrah was very helpful in our stay and provided everything we needed as she went out her way!
Stayed 2 nights in Aug 2019
Response from The Management on 21 Aug,2019
Dear, I would like to seize this opportunity and mirror my appreciation to the time you’ve spared to share your positive and kind review with us. I am glad that we exceeded your expectations, I will definitely pass your kind words to the rest of the team and specially Farah who will be very happy. As a team, we are always looking for ways to improve our services. We truly hope to welcome you back to Le Commodore Hotel for many years to come. Yours sincerely,

6/10 Okay

Verified traveller

It needs renovation. The view is horrendous, the should just cover it with dark tint. Staff was so gracious and friendly. This hotel just needs a little renovation.
Stayed 1 night in Aug 2019
Response from Racha on 16 Aug,2019
Dear Sirs, Thank you for staying at Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us. We also appreciate you pointing out the excellent service you received from our staff. It is always a pleasure to have you as our guest. On behalf of all the team we look forward to having you visit us again soon. Best Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Hotel Management on 18 Jul,2019
Dear esteemed guest, I would like to seize this opportunity and mirror my appreciation to the time you’ve spared to share your positive and kind review with us. I am glad that we exceeded your expectations, I will definitely pass your kind words to the rest of the team who will be very happy. As a team, we are always looking for ways to improve our services. We truly hope to welcome you back to Le Commodore Beirut for many years to come. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and clean with a nice pool and helpful staff
Stayed 5 nights in Jun 2019
Response from Le Commodore Hotel on 5 Jul,2019
Dears, We would like to seize this opportunity and mirror our appreciation to the time you’ve spared to share your review with us. The entire team and I look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and although we had a couple of small issues, they went the extra mile to sort out
Stayed 6 nights in Jun 2019
Response from Le Commodore Hotel, on 5 Jul,2019
Dears, We would like to seize this opportunity and mirror our appreciation to the time you’ve spared to share your review with us. The entire team and I look forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Hamra and centy centre ,clean room and quiet
Stayed 3 nights in May 2019
Response from Racha on 6 Jun,2019
Dear Sirs, thank you for staying at Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us and on behalf of all the team we look forward to having you visit us again soon. Warm regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is good and the staff are friendly, maybe the rooms and building have old style but I enjoyed my stay. I would recommend this hotel. Overall the stay was fantastic and I would definitely come back again
Stayed 4 nights in May 2019
Response from Racha on 6 Jun,2019
Dear Sirs, thank you for staying at Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us and on behalf of all the team we look forward to having you visit us again soon. Warm regards

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 5 star hotel. But ok, and excellent service. Nice pool, but loose sun by 3.30pm
Stayed 4 nights in May 2019
Response from Racha on 6 Jun,2019
Dear Sirs, thank you for staying at Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us and on behalf of all the team we look forward to having you visit us again soon. Warm regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness and inviting staff. They respect the privacy of the guest.
Stayed 1 night in May 2019
Response from Racha on 18 May,2019
Dear Sirs, thank you for staying at Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us and on behalf of all the team we look forward to having you visit us again soon. Warm regards

10/10 Excellent

Nasri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 days ago we used le commodore it was very comfortable and quiet.
Stayed 3 nights in May 2019
Response from Racha on 18 May,2019
Dear Sirs, thank you for staying at Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us and on behalf of all the team we look forward to having you visit us again soon. Warm regards

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Racha on 18 May,2019
Dear Sirs, thank you for staying at Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us and on behalf of all the team we look forward to having you visit us again soon. Warm regards

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Racha on 18 May,2019
Dear Sirs, thank you for staying at Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us and on behalf of all the team we look forward to having you visit us again soon. Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Racha on 18 May,2019
Dear Sirs, thank you for staying at Le Commodore Hotel and for your time by providing your feedback. We are very pleased to know that you enjoyed your stay with us and on behalf of all the team we look forward to having you visit us again soon. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Racha on 15 Apr,2019
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2019
Response from Racha on 15 Apr,2019
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for your buck, spacious, convenient and the comfort you need on your travel. I paid $68
Stayed 1 night in Mar 2019
Response from Racha on 1 Apr,2019
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Racha on 15 Apr,2019
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

8/10 Good

Jean-Philippe

Liked: Cleanliness, staff & service
Central
Stayed 1 night in Mar 2019
Response from Sarah A on 13 Mar,2019
Dear Jean-Philippe, Thank you for your feedback and thank you for choosing our hotel. We are very happy to know that you have enjoyed your stay along with our services and outlets. Hope to see you soon again, Sincerely

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019
Response from Racha on 15 Apr,2019
Dear, Thank you for your feedback regarding your stay with us and we apologize for any inconvenience caused. It is our pleasure to receive our guests complains as well as their compliments. As a company that runs business, we are always subject to making mistakes, experience misunderstanding, and of course being under rated for some reasons. I hope we can have another opportunity to welcome you & make it up Best regards,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Things are old and disfuncining.for example the phone in the room didn’t work.the safe didn’t work.the bathroom door was so noisy.the staff however were very friendly.i would not stay there again
Stayed 1 night in Mar 2019
Response from Racha on 2 Apr,2019
Dear Sirs, Thank you for your feedback regarding your stay with us at Le Commodore Hotel and we apologize for any inconvenience caused I would like to assure you that your comments have been passed on to the relevant heads of departments for further follow up action We hope that this will not keep you from coming back again to Le Commodore Hotel Best regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Charm (old fashioned and rather nice) and central position in Hamra close to many restaurants
Stayed 1 night in Mar 2019
Response from Sarah A on 5 Mar,2019
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

10/10 Excellent

Verified traveller

Stayed 9 nights in Feb 2019
Response from Racha on 2 Apr,2019
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. The room was great and the bed was comfortable. The water pressure in the bidet was really weak tho. Overall this hotel is great.
Stayed 2 nights in Feb 2019
Response from Sarah A on 12 Feb,2019
Dear Sirs, Thank you for your feedback and thank you for choosing our hotel. We are very happy to know that you have enjoyed your stay along with our services and outlets. Hope to see you soon again, Sincerely

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Sarah A on 4 Feb,2019
Dear Mr. Omar, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Racha on 2 Apr,2019
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Sarah A on 28 Jan,2019
Dear valued guest Thank you for staying with us and for your time by providing your feedback... We look forward to having you visit us again in order to restore your trust in our team and the hotel. Warm Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff....clean rooms
Stayed 5 nights in Jan 2019
Response from Sarah A on 22 Jan,2019
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

4/10 Poor

RS, Toronto

Disliked: Staff & service, amenities, property conditions & facilities
I parked my car outside the hotel on the street following all the cars that are parked. Valet service insists to take it to park it, so I would pay an overnight fee for the car. Yet I told them that its parked on the side of the street. Theyre working for ripping off customers, unfortunately, one of the worst hotels.
Stayed 1 night in Dec 2018
Response from Sarah A on 22 Jan,2019
Dear Sir, Thank you for your feedback regarding your recent stay with us at Le Commodore Hotel and we apologize for any inconvenience caused. I would like to assure you that your comments have been passed on to the relevant heads of departments for further follow up action Please let us know when you will be coming back and we will make sure that your next stay will be memorable. We hope that this will not keep you from coming back again to Le Commodore Hotel. Best regards,

8/10 Good

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Sarah A on 19 Dec,2018
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2018
Response from Sarah A on 19 Dec,2018
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Sarah A on 26 Nov,2018
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

8/10 Good

Khuncha

Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Nov 2018
Response from Sarah A on 12 Nov,2018
Dear Sir, Thank you so much for taking the time to review Le Commodore Hotel. I am so pleased to learn that you enjoyed your recent experience. We truly value your feedback & Looking forward to the opportunity of welcoming you back. Kind Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cons - The hotel if marketing itself as a five star property - that is far from the truth. It is a dilapidated hotel, everything is old. Pros - Maintenance takes too long to show up - you have to raise a storm before they take you seriously Pros -
Stayed 7 nights in Sep 2018

8/10 Good

Nader

Liked: Staff & service, property conditions & facilities, room comfort
Value for the money
Value for the money, good breakfast, excellent location
Stayed 4 nights in Sep 2018
Response from Sarah A on 3 Oct,2018
Dear valued guest Thank you for staying with us and for your time by providing your feedback... Thank you again for your review and we look forward to having you visit us again in order to restore your trust in our team and the hotel. Warm Regards

6/10 Okay

Hakmi, Chicago

My coffee machine was not working in the room I went to the lobby to get a coffee I was charger five dollars for small cup of coffee to go
Stayed 5 nights in Sep 2018
Response from Sarah A on 3 Oct,2018
Dear valued guest Thank you for staying with us and for your time by providing your feedback... Thank you again for your review and we look forward to having you visit us again in order to restore your trust in our team and the hotel. Warm Regards