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Reviews of Hotel Schöntal

3 out of 5
Hotel Schöntal
Bahnhofstrasse 5, Berguen, Graubünden

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 53 reviews" "
Rating 8 - Good. 25 out of 53 reviews" "
Rating 6 - Okay. 8 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
We were checking in and no office employees were readily available. We had to go to restaurant next door and ask to contact raceptionist
Stayed 1 night in May 2023

8/10 Good

Claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but the owner isn't
Would be a simple but good place to stay. However, the owner is very unfriendly, complicated and grim. He absolutely does not care about his guests. The restaurant downstairs, which also serves breakfast, is very nice however. Good food and a very nice and funny owner.
Stayed 3 nights in Dec 2020

6/10 Okay

Gail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Fine (you get what you pay for in St Moritz)
For the money in St Moritz centre you can’t really complain - staff perfectly nice, breakfast perfectly adequate and I might even stay there again if I ever just needed to get my head down with no frills. It’s just very, very worn and dark and bedding is clean but worn and unattractive fabric etc. Bit of an odd set up where sharing a bathroom means a couple sinks per 2 rooms in a semi-private open area right outside both room doors. Shower and toilet in separate cubicles immediately off that area. Which means you can’t actually even brush your teeth or wash your face without potentially being interrupted by someone. I don't mind shared bathrooms but you can usually close the door on yourself for privacy. And No soundproofing at all so very loud if anyone moves around and uses shared facilities in the night. You get what you pay for in some respects but I mean seriously it costs nothing these days for someone to get down to IKEA and get some basic sheets so....hard to give a completely glowing report, especially when even youth hostels have gotten their act together on the basics these days.
Stayed 1 night in Jul 2020
Response from Hotel Schöntal on 28 Jul,2020
Good evening You booked a single room with shared bathroom , and we upgraded you to a double room with private bath room , we don't quite understand why you said , you were shareing bathroom with other guests? And for the shared bathroom, we have also 2 separated rooms, one is with out shower , wash basin, toilet, one is with toilet and wash basin, guests can always close two doors . best regards

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 3 nights in Jan 2020

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice breakfast was included. Friendly staff too. Nice location for hiking to their famous railroad bridge.
Landwasser Viaduct, Filisur
Stayed 2 nights in Dec 2019

8/10 Good

Oliver

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Marginal stay at best
The hotel is located down a very steep hill from the train station but walkable. The weather was hot so we needed to open our 2 adjoining rooms windows, which had no screens. There was a large wasp nest outside the window frame and the hotel staff didn't want to disrupt the wasps, as the "flowers needed the bees," we were told by the hotel front office staff. The hotel knew 5 months in advance that we had a party of 4 in our family but we were provided only 3 single beds.
Stayed 1 night in Jul 2019
Response from Julia on 4 Aug,2019
Dear Sir Thank you for your stay in our hotel and spent time to give some feedback . According to our experiences in Switzerland, normally the bees will not attack people. But if you disrupt them , then they become very agrresive and dangerous. The room you booked is a family suit with 2 sleeping rooms , they are connected with a door, there is one double room for 2 adults, and one room with one bed (125 CM wide ) for 2 small children. It is writtenon the booking platform and there are also pictures for the rooms. We thought you wanted such rooms, otherwise, you should book 2 double/ twin bed rooms. Sorry, we did not know your need, next time, we will ask you what is your real need before you arrive.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night at Schöntal and found it comfortable. As it was low season we had the hotel to ourselves! The staff were very welcoming - friendly and helpful. The location was excellent - only 5 mins walk from the station. We were provided with a complimentary early breakfast and friendly company on the morning of our check out.
Stayed 1 night in Apr 2019

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and close to the train station.
Hotel Schontal is close to the train station with a short walk on a path up the hill. It is a short train ride to Berguen for some great sledding. Parking was convenient right in front of the hotel. The breakfast added a great start to the day.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stop, charming village location, railway history a bonus,
Stayed 1 night in Jul 2018

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel close to sights
Friendly host, interesting menu with a Chinese twist, clean adequate room. Good access for walks to the Landwasser Viaduct and even closer to charming, decorated houses of Filisur.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kurt

Gute Lage im Dorf. Ruhig. Angenehme Stimmung. Etwas verwirrliche Informationen: das Internet versetzt das Hotel nach Bergün. Essaal kaum zu finden.
Stayed 1 night in Feb 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre simple mais vaste, linges de bains en suffisance, eau de la salle de bain commune très chaude. Excellent petit déjeuner, bonne musique de jazz. et la gentillesse des hôteliers.
Stayed 1 night in Sep 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Urs

Liked: Cleanliness, staff & service
Zentrale Lage zu verschiedenen Destinationen und Ausflugsmöglichkeiten
Stayed 3 nights in Feb 2023

8/10 Good

Fabienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Matratze des Zustellbettes war sehr schlecht. Unsere Tochter hatte am Morgen Rückenschmerzen
Stayed 1 night in Jan 2023

6/10 Okay

Christophe

Travelled with group
Bonjour je n’ai pas pu y aller je suis tombé malade le jour avant et très mal dormi du coup je ne sais pas comment faire pour récupérer mon argent…… si cela est possible… J’ai déjà contacté l’hôtel et il me font une remise pour une prochaine visite chez eux . Merci pour votre réponse.
Stayed 1 night in Dec 2022

10/10 Excellent

Marco

Stayed 1 night in Dec 2021

10/10 Excellent

Giovanni

Stayed 1 night in Feb 2022

8/10 Good

Matthias

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Guter Aufenthalt für ein verlängertes Wochenende im Albulatal
Stayed 1 night in Jan 2022

6/10 Okay

Sandra

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Jan 2022

2/10 Terrible

Pascal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Wilhelm

Stayed 1 night in Oct 2021

10/10 Excellent

Ilka-Maud

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber, super service und schöner Blick vom Balkon!
Stayed 1 night in Sep 2021

8/10 Good

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Gutes Hotel in Filisur
Gutes Hotel um von hier aus die Sehenswürdigkeiten der Region zu besuchen. Landwasserviadukt in paar Minuten mit dem Auto erreichbar. Ab Bahnhof Filisur bis Davos, etc. Hotel ist sauber, eher aber bündnerisch rustikal eingerichtet. Vermisst haben wir nur den Kühlschrank auf dem Zimmer. Gute Parkmöglichkeiten
Stayed 1 night in Jul 2020

8/10 Good

Roger, Lausanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel, magnifiquement situé au coeur d’une région comptant, à notre avis, parmi les plus beaux villages typiques des Grisons, avec de belles ballades à disposition et à proximité de Davos, bénéficie d’un accueil vraiment très chaleureux et professionnel. Chambre très confortable. Petit déjeuner très bien servi. A recommander.
Stayed 5 nights in Jun 2020

8/10 Good

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlichees Personal. Haben ein Upgrade bekommen. Gute Betten. Gutes Preis/Leistungsverhältnis.
Stayed 1 night in Feb 2020

8/10 Good

jean - Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Markus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Freundlicher Empfang, flexibel in Zimmerzuweisung durfte früher einchecken Schönes Frühstücksbüffet
Stayed 1 night in Jan 2020

8/10 Good

Markus

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Funktionales Hotel ohne viel Charme. Frühstück nicht gebucht. Check out um 10 Uhr ist sehr Gastunfreundlich
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to visit the region
Big room, clean and comfortable. Delicious breakfast with fresh foods and bread. Recommended hotel to visit the region
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhige Lage mit Einkaufsmöglichkeit. wunderbare Betten, geräumige Zimmer, ein Tipp für heisse Sommer.Ruhig und sauber, kombiniert mit freundlichem Personal. Ich komme sehr gerne wieder.
Stayed 1 night in Jul 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nettes Personal und hübsches Hotel sowie feines Buffet
Stayed 1 night in Dec 2018

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホストさんが親切です
ランドバッサー橋の３つのビューポイントを回るのに好適なホテルです。ホストさんがとても親切です。地図上は遠いように見えますが、ショートカットの近道があります。中華系のホストなので、ヘビーな西洋料理が苦手な方は、頼めば軽い味付けにしてくれると思います。ホストは中華系でもスイス風のお宿です。 Good location for going various viewpoints of landwasser bridge. Very kind and friendly host. Shortcut way from Filisur station. If you don’t prefer heavy western-style dish, Chinese host may cook lightly. It is Switzerland-style hotel if you don’t want asian-style service especially.
Stayed 2 nights in Oct 2018

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

T, Metropolregion Nürnberg

Liked: Cleanliness, staff & service, property conditions & facilities
Zentral gelegen, ruhig trotz Supermarkt im Gebäude, sehr sauber, freundlich. Etwas geringe Auswahl beim Frühstück.
Stayed 2 nights in Jul 2018

10/10 Excellent

Risto Ilmari, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erittäin tyytyväinen
Upea hotelli Rhätishe Bahn-radan varella. Keskellä todellista paratiisia.
Stayed 1 night in Jun 2018

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel a 2 passi da Bergün
Check in molto veloce. Camera pulita, ampia e confortevole. Posizione strategica a ca 10 minuti da Bergün . Ottima rapporto prezzo-qualità. Consigliato
Stayed 1 night in Mar 2018

8/10 Good

Monika, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlichtes Bündnerhaus, schöner Holzboden.
Nette Bedienung. Holzboden knarrt - das Hotel ist jedoch sehr ruhig gelegen, kaum Verkehr in der Nacht.
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2017

6/10 Okay

kafka, Yokohama

Liked: Staff & service, room comfort
氷河急行の名所ランドヴァッサー橋から近い静かなホテル
氷河急行の名所ランドヴァッサー橋から近いため、鉄道ファンなら外せないホテル。 coopが１階に併設されているので、買い物をするにも便利（但し、平日は18：30まで） 閑静なところに立地しており、部屋から聞こえるのは教会の鐘の音くらい。
Stayed 1 night in Jun 2017
Response from Julia on 29 Jun,2017
Thank you for spending time to write a review for our hotel. Sorry I could not understand Japannese, otherwise I would recommand you many nice sightseeing spot nearby. You can go to visit St Moritz, Bergün, Jenisberg, Savonin, Davos from Filisur. You can take the famous Bernina Express. If you come next time and spend more time hier, I will show you all the interesting place nearby.