Reception

Reviews of OYO 473 Ranchotel Drive-in

2 out of 5
OYO 473 Ranchotel Drive-in
1, National Hi-Way, Canlalay, Biñan City Laguna, Laguna, Biñan City

Reviews

4.4
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 5 out of 8 reviews" "

4.0/10

Cleanliness

4.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Noel

Stayed 1 night in Aug 2023
Response from Ava on 12 Sept,2023
Hi, Noel! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Ava

2/10 Terrible

MARICRIS

Disliked: Cleanliness, staff & service, property conditions & facilities
as per our area manager facility and cleanliness is not good
Stayed 2 nights in Jul 2023
Response from Eva on 20 Jul,2023
Hola, Maricris. Nos entristece ver que no está satisfecho con nuestros servicios. Esté seguro, nos esforzaremos día y noche para asegurar una estancia cómoda en el futuro. Saludos, Eva

10/10 Excellent

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
All good so far. Smooth transaction.
Stayed 1 night in Jun 2023
Response from Lisa on 24 Jun,2023
Hey Anna! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa

2/10 Terrible

john

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rents rooms by the hour suggesting prostitution, dirty, bugs
Stayed 3 nights in Feb 2023
Response from Ava on 2 Mar,2023
Never meant to disappoint you, John! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Ava

2/10 Terrible

DIEGO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible front desk service. Avoid this place like a plague.
Stayed 3 nights in Oct 2022
Response from Lisa on 2 Nov,2022
Hi, Diego! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2021
Response from Leo on 16 Jul,2021
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Noah

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021
Response from Joey on 2 Jul,2021
Hi, thanks for appreciating our efforts by rating us positively. Looking forward to hosting you again soon with a pleasant experience. Regards, Joey

2/10 Terrible

Al Barry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Adiya on 22 Dec,2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Adiya!