Hotels near Bob Kaufman Alley

"This was one of the worst hotel experiences I’ve had. Customer service was extremely disappointing. The manager seemed unsure of their own policies and kept trying to upcharge at check-in, insisting on additional fees for each child and questioning ages in a way that felt excessive and unprofessional. The room itself was just as frustrating. The walls are incredibly thin—you can hear everything, including crying babies from neighboring rooms. It felt like there was no sound insulation at all. On top of that, there was construction outside with constant banging, making it nearly impossible to rest. Between the noise from other rooms, doors constantly slamming, and outside construction, there was absolutely no chance of getting decent sleep. The only positive was the breakfast. Overall, I would not recommend staying here."

"Near of everything, check in staff very nice, valet parking very rude "

"Room was comfy. Staff was kind. Lack of water and ice was terrible."

"Nice enough!!"

"Just a very nice place to stay and close enough to all the major attractions that you want to visit in San Francisco. Walking distance to the Wharf with great food and entertainment nearby. The room was recently renovated, very clean and the staff were friendly. I would strongly recommend the Hotel Caza! "

"Not enough toilet paper. Shampoo dispenser broken. One of the elevators out of service. Must carry access card everywhere around the hotel because you can’t go to the parking lot and come back into the building without it. You can’t use the lobby restrooms without the key either. "

"Good linens, coffee, bed - but neither TV worked the entire stay - even to get local, and forget about streaming. This is unacceptable IMO. "

"Standard room did not have any view but was otherwise fine. Very classic historic looking building. Tonga Room bar is a fun "cruise ship" vibe. Decent gym and sauna you can use for free (though they make you sign up for some account first). Laurel court restaurant lunch was pretty good. Staff were excellent all around."

"Traveled with children , it was a fantastic stay right at the heart of Chinatown . We got to experience the culture and the local food places were amazing. Overall we had a wonderful stay "