"The reception was great and the staff was awesome during my check-in thanks to the prompt and speedy service. I will definitely be back for my next visit to JB. "
"The reception was great and the staff was awesome during my check-in thanks to the prompt and speedy service. I will definitely be back for my next visit to JB. "
"Friendly and helpful staff, great breakfast buffet, clean facilities and everything worked in the room. The adjoining mall also has lots of great stores, food and activities"
"Friendly and helpful staff, great breakfast buffet, clean facilities and everything worked in the room. The adjoining mall also has lots of great stores, food and activities"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Room was very spacious. There were some stains on the kitchen island, bed quilt and toilet bowl. Body shower was depleted. Breakfast was delicious but spread was just ok. Overall still a good hotel. Might stay again due to location.
Room was very spacious. There were some stains on the kitchen island, bed quilt and toilet bowl. Body shower was depleted. Breakfast was delicious but spread was just ok. Overall still a good hotel. Might stay again due to location.
Anonymous traveller
Reviewed September 8, 2019Reviewed September 8, 2019
We arrived early and knew check in was at 3pm but we were willing to wait. The female front desk staff told us that she can only register us as guests but for room availability, we had to check again at 2pm. However after waiting for about 40 minutes, a male front desk staff name Dennis came to me and informed me that they manage to get 1 room ready for us. Dennis was the epitome of professionalism. He was polite, professional and kind. He even brought the other room key card to us in our room....
We arrived early and knew check in was at 3pm but we were willing to wait. The female front desk staff told us that she can only register us as guests but for room availability, we had to check again at 2pm. However after waiting for about 40 minutes, a male front desk staff name Dennis came to me and informed me that they manage to get 1 room ready for us. Dennis was the epitome of professionalism. He was polite, professional and kind. He even brought the other room key card to us in our room....
Pool: Poor condition!
Unit: Very clean.
Location: Perfect, lotsa eateries and mini marts.
Check in process: Need improvement between housekeeping & management. Despite advising our check in time and confirmation that we were able to check in at 3pm, our keys arw not available as unit still under housekeeping status. Keys collected close to 5pm. We could have done so much things in that 2hrs waiting!
Pool: Poor condition!
Unit: Very clean.
Location: Perfect, lotsa eateries and mini marts.
Check in process: Need improvement between housekeeping & management. Despite advising our check in time and confirmation that we were able to check in at 3pm, our keys arw not available as unit still under housekeeping status. Keys collected close to 5pm. We could have done so much things in that 2hrs waiting!
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