View from property

Reviews of Pyramids Valley

4 out of 5
Pyramids Valley
25 Abo Alhool Street, Nazlet El-Semman, Al Haram, Giza, Giza

Reviews

8.2

Very good

Rating 10 - Excellent. 226 out of 442 reviews" "
Rating 8 - Good. 110 out of 442 reviews" "
Rating 6 - Okay. 54 out of 442 reviews" "
Rating 4 - Poor. 22 out of 442 reviews" "
Rating 2 - Terrible. 30 out of 442 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Athul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
lovely
Stayed 2 nights in Apr 2024
Response from Zayan on 30 Apr,2024
Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us.We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept.We wish you a safe journey to your following destination and we look forward to welcoming you once again.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The rooftop bar is very cool To view the pyramids. Great service. They are a bit aggressive about selling their excursions as soon as you check in. So be careful of that. Don’t make Decisions right away.
Stayed 2 nights in Apr 2024
Response from Salma , Pyramids Valley Team on 23 Apr,2024
Dear Sarah, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the menu and food at Metropole. Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that. If you would like, please connect with me at the hotel or via email to talk about your experience and take an action about it your feedback is very valuable to us as we work to be better each and every day. best regards!

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great time there. Both within my room and the rooftop restaurant. The staff are very friendly and helpful. Like most hotels, they can organise tours and taxis for you if required. The local area is very shabby, but this hotel is a bit of an oasis in the area. The rooftop restaurant and bar is excellent with views of the Sphinx and Pyramids. The food quality is really good. The breakfast was also good, but the restaurant is better. Even if you're not staying at the hotel, you can go to the restaurant. My only negatives was water pressure. It seemed to be shutoff at times or barely running. Maybe they were doing maintenance? I personally recommend.
Stayed 1 night in Apr 2024
Response from Salma , Pyramids Valley Team on 23 Apr,2024
Dear George, thank you for taking a time to pot such review We are so happy to hear that you enjoyed your stay with us, and that our special location and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.beat regards!

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location !!!! This is at the entrance to the pyramid complex , great roof top restaurant, breakfast was great . Walked to the pyramids from the hotel entrance , and for the value of the stay it can’t be beat !!! It is not the four seasons, but for the value it was great !! The only oddity was the toilet was in the shower … but I’m a multi tasker anyways !!! Staff was friendly and knowledgeable. Thank you for making our stay in Giza comfortable…
Stayed 2 nights in Apr 2024
Response from Salma , Pyramids Valley Team on 23 Apr,2024
Dear John, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Beaumont Inn & Suites. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!

2/10 Terrible

Jamar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is literally next to the pyramid. The property lacks amenities
Stayed 3 nights in Mar 2024
Response from Salma , Pyramids Valley Team on 23 Apr,2024
Dear Jamar, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at email or whatsapp if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel ,best regards

6/10 Okay

Desiree

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The views were great. The restaurant staff were excellent. The front desk staff are rude they harrass you to book overpriced tours through them. The room wasn't very clean. Towels falling apart and stained bed sheets. Seems no one at the front desk were on the same page as I got called to my room 15 times a day. Great view but i wouldn't recommend this hotel
Stayed 4 nights in Mar 2024
Response from Mohamed on 30 Mar,2024
Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us.For the excursiones we don't obligate any guest to book excursiones but we offer cause there is too much hustle outside.We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept.We wish you a safe journey to your following destination and we look forward to welcoming you once again.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Best Experience ever and the workers the best
Stayed 2 nights in Mar 2024
Response from Zayan on 30 Mar,2024
Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us.We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept.We wish you a safe journey to your following destination and we look forward to welcoming you once again.

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend spending just a little more money and getting a clean room with out bugs and noise
Response from Zayan on 30 Mar,2024
Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us.We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept.We wish you a safe journey to your following destination and we look forward to welcoming you once again.

6/10 Okay

Davinder

Liked: Staff & service
Disliked: Cleanliness
The staff are very nice although sometimes difficult to converse with as not all speak English (you’d think universal language due to its location near the most popular tourist attraction!) Our bedroom was ok but there was no window so always dark without switching on lights. The bedding was rough and coarse , although we tried to tell the reception the young girl didn’t either understand or ignored us. The towels were torn. You would expect at least Egyptian cotton bedsheets ! There was noise, possibly generators or kitchen appliances throughout the night so difficult to get a good night’s sleep The towel rail was right above the toilet and kept falling! Plus points, very convenient to the pyramid's and rooftop view is great. Food is good . General quite clean and waiting staff in particular are excellent.
Stayed 7 nights in Mar 2024
Response from Zayan on 30 Mar,2024
We sincerely appreciate your valuable feedback. In response to the noise concern, we are currently in the process of renovating in certain rooms to enhance noise isolation and to ensure a more peaceful stay for our guests. As well Cairo is indeed a bustling 24/7 city, and we understand that it can be chaotic at times.We are looking forward to host you once more. Your satisfaction is important to us, we're committed to making your future stays even more comfortable and memorable.

10/10 Excellent

Kristina

Stayed 4 nights in Mar 2024
Response from Zayan on 30 Mar,2024
Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us.We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept.We wish you a safe journey to your following destination and we look forward to welcoming you once again.

10/10 Excellent

MARIO XAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was very kindly and they always take care of all we needed. We feel like part of family
Stayed 7 nights in Mar 2024
Response from Zayan on 23 Mar,2024
Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us.We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept.We wish you a safe journey to your following destination and we look forward to welcoming you once again.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a truly delightful experience during my stay at Pyramid Valley Hotel. The hotel itself is impeccably clean, and the staff members are incredibly friendly and accommodating. The location is simply superb, especially for those who wish to explore the magnificent pyramids. Additionally, I highly recommend dining at their restaurant, as the food is of exceptional quality and the panoramic view is absolutely awe-inspiring.
Stayed 5 nights in Mar 2024
Response from Zayan on 23 Mar,2024
Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us.We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept.We wish you a safe journey to your following destination and we look forward to welcoming you once again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Response from Zayan on 23 Mar,2024
Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us.We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept.We wish you a safe journey to your following destination and we look forward to welcoming you once again.

8/10 Good

Howard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The blankets were way to small, Having a toilet in the shower was not good either. The shower door was falling apart and the sink. But the staff was Amazing.
Stayed 3 nights in Feb 2024
Response from Zayan on 23 Mar,2024
Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us.We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept.We wish you a safe journey to your following destination and we look forward to welcoming you once again.

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service
The staff was excellent. This may not be a 5 star hotel but the staff deserves a million stars. They really made me feel welcome and provided me with a great experience. The staff also provided me with great guidance about the different tours and cultural experiences in Egypt.
Stayed 4 nights in Feb 2024
Response from Ahmad on 1 Mar,2024
Dear M. Darrin, we are happy you enjoyed your stay. we are very grateful to you for recognizing our hotel staff. we all are looking forward to welcoming you back again soon. Kind Regards.

10/10 Excellent

NGHI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in great location. You will see the Pyramid and Sphynx from their restaurant dining area. The entry ticket kiosk is just right outside the hotel.
Stayed 2 nights in Feb 2024
Response from Ahmad on 1 Mar,2024
Dear M. Nghi, It is a great pleasure to read your positive feedback, and we are looking forward to seeing you again soon. Kind regards,

2/10 Terrible

Jeremiah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run far away from these people they will scam you out your money and steal your things! Don’t trust the tour guide they give you! Don’t trust the drivers they give you! They all work together to take advantage of you to exploit you for your money in fact I will be going to the US embassy about this place! Expida please stop doing business with them
Stayed 3 nights in Feb 2024
Response from Ahmad on 16 Feb,2024
Dear M. Jeremiah, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Your low rating is shared with concerned department heads for improvement. Kind regards.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Ahmad on 16 Feb,2024
Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us.Kind Regards.

8/10 Good

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sphinx International no airport transfer
Only thing that didn’t go to plan was the pick up at the airport. We flew into the new Sphinx International. No one fetched us after lots of backwards forwards etc discovered they where at Cairo International so had to arrange own way to hotel at 10pm at night.
Stayed 1 night in Dec 2023
Response from Ahmad on 16 Feb,2024
Dear M. Roisin, Thank you for sharing your feedback with us. We are now addressing the mentioned points with our concerned management team and we assure you things will as you expect very soonKind regards.

6/10 Okay

Eric

Stayed 2 nights in Jan 2024
Response from Ahmad on 16 Feb,2024
Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us. Kind regards.

8/10 Good

Craig

Liked: Staff & service
Great position and views of the Pyramids - hard to beat from a position perspective. The food was quite good and cost-effective. The rooms were tired, not that clean, and, at times, noisy. It definitely was not well sound insulated, and I had construction near my room until 8 pm. It was all about the position and views. The area around the hotel was disappointingly dirty, like many places in Egypt.
Response from Ahmad on 16 Feb,2024
Dear M. Craig, Thank you for sharing your feedback with us. We are now addressing the mentioned points with our concerned management team and we assure you things will as you expect very soon. Kind regards.

10/10 Excellent

Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family-run Hotel close to the Pyramids
We decided to stay at a hotel local to Giza rather than the big chain in downtown Cairo so that we could see the Pyramids all day long. It was a good decision and we thoroughly enjoyed it. We carefully selected Pyramids Valley (aka Pyramids Valley Boutique Hotel) for its proximity to the historical landmarks (right by the pedestrian entrance) and the free airport pick up option (for guests staying for two or more nights). Upon our arrival, there were also welcome drinks awaiting us. The room we picked had a balcony offering a size view to the pyramids, clean and spacious. Two bottles of water was plus tea and coffee were provided in the room everyday. The roof-top restaurant was the highlight, a great atmospheric place to have an evening meal specially when the light show takes place. All dishes were clearly priced and staff were all very friendly and approachable. In addition to the room and the meals, we also find the hotel driver very reliable and would recommend them to anyone as the service is no more expensive than the Uber but more secured since the hotel drivers are employed by the hotel directly.
Spacious Double Room with Two Single Beds
Unobstructed View of the Pyramids from the Roof Terrace
Hotel Front Entrance
Evening Light Show from the Hotel Restaurant
Stayed 3 nights in Aug 2023
Response from Ahmad on 16 Feb,2024
Dear M. Yung, Thank you for sharing your amazing feedback with us. It is wonderful to hear that you have been so pleased with the hospitality of our Team as well as the quality of your experiences at the Hotel. please receive my heartfelt thanks, and we are looking forward to welcoming you back soon. Kind regards,

10/10 Excellent

demetriss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely happy with the entire experience. They were wonderful and the hotel was clean and safe
Response from Ahmad on 16 Feb,2024
Dear M. Demetriss, Thank you for sharing your amazing feedback with us. It is wonderful to hear that you have been so pleased with the hospitality of our Team as well as the quality of your experiences at the Hotel. please receive my heartfelt thanks, and we are looking forward to welcoming you back soon. Kind regards,

4/10 Poor

adel

Stayed 3 nights in Dec 2023
Response from Ahmad on 16 Feb,2024
thank you for sharing your valuable feedback with us.Kind regards.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent. Always made sure i had what i needed. The view from the rooftop is amazingn Will definitely be coming back here next time
Stayed 4 nights in Dec 2023
Response from Ahmad on 16 Feb,2024
Dear Ms.Sara, we are happy you enjoyed your stay. we are very grateful to you for recognizing our hotel hosts and hostesses. we all are looking forward to welcoming you back again soon. Kind regards.

10/10 Excellent

Krishna

Stayed 1 night in Dec 2023
Response from Ahmad on 16 Feb,2024
Dear M. Krishna, Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us. Kind regards.

10/10 Excellent

Mohamad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing to stay there so much fun the view was great very close to the pyramids the people how work there was really lovely and tried you like family
Stayed 2 nights in Dec 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ahmad on 16 Feb,2024
Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us. Kind regards.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The view of the pyramids and sphinx were absolutely gorgeous! Convenience to the pyramids was perfect. The staff were so friendly and accommodating. The rooftop restaurant and lounge was a great way to relax after a day of exploring Egypt! I couldn’t have asked for a nicer place to stay. Overall, a great place to stay when exploring the pyramids and Egypt!
Stayed 7 nights in Nov 2023

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Ahmad on 4 Dec,2023
Dear Ms. Jasmine, Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us. Kind regards.

4/10 Poor

LINH HOANG

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Everything in the hotel didn't seem match with the standard of 4 star hotel. No hair dryer, safe available but didn't attached to anything, it could be carry out easily. Dog barking all nights.
Stayed 2 nights in Nov 2023
Response from Ahmad on 4 Dec,2023
Dear M. Linh Hoang, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist Kind Regards.

2/10 Terrible

Denis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all, let me make it clear: this place is about as much of a 4-star boutique hotel as McDonald's is a Michelin star restaurant. I wouldn't even give it two stars; most 2-star motels in the US have rooms that are larger, cleaner, and have better amenities. Now, let's dive into details. Our unique "boutique" experience started with the free airport transfer. The driver played hide-and-seek, first at the wrong terminal, then without the promised sign with my name. The car looked like it had been through a battlefield. The guy demonstrated excellent skills behind the wheel, but his driving style was consistent with the beaten up appearance of his car. And, to top it off, the seatbelts were non-functional. Despite my doubtful anticipations, we survived the transfer and were met by very welcoming check-in staff at Pyramids Valley. The lobby area was relatively clean. However, as we ascended the stairs to our rooms, the walls started telling us a different, dirtier story. Unlocking the rooms was a mini adventure, as the door locks were ancient and had a mind of their own. The desk in my mom's room had traces of food here and there (the staff cleaned it up on my request, though). My room did not have a proper shower cabin, causing the water to splash all over the bathroom floor. Hot water only lasted for 3-4 minutes, which made me a pro at speed-showering by the end of my stay. (To be honest, if I was staying there with my kids, who tend to indulge in lengthy showers, I mig
Stayed 3 nights in Nov 2023
Response from Ahmad on 4 Dec,2023
Dear Mr. Denis, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Your low rating is shared with concerned department heads for improvement. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best views in Giza!
Amazing hotel! Would highly recommend! The views are unbeatable! There are 3 levels of rooftop to view the pyramids from. Service is very friendly, although a little slow (but i think that's all of egypt). Pillows are top notch, bed is a little stiff, but the air con is fantastic! I had a basic room since they were sold out of suites. I wish i could have booked a suite with a view!!!
Stayed 2 nights in Nov 2023
Response from Ahmad on 17 Nov,2023
Dear M. Anonymous, Thank you for sharing your amazing feedback with us. It is wonderful to hear that you have been so pleased with the hospitality of our Team as well as the quality of your experiences at the Hotel. please receive my heartfelt thanks, and we are looking forward to welcoming you back soon. Kind regards

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is walking distance to the Sphinx and Pyramids. The rooftop views are fantastic and views from the balconys are good if you're in a higher floor. The staff here are exceptional - please tip the cleaning staff! They work so hard and are so incredibly friendly. The rooms were clean and comfortable.
Stayed 2 nights in Nov 2023
Response from Ahmad on 17 Nov,2023
Dear M.Jenn, I appreciate you taking the time to share your experience with us. I am pleased to read your positive feedback regarding our hotel staff. I hope to have the pleasure of welcoming you back soon. Kind Regards.

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a welcome treasure at the end of our trip. They were super helpful, the room was clean and functional and they reached out to organise airport transfers for free, before we arrived. I was very appreciative of not having to carry my bags up 4 levels and having staff to do it and was pleased to see a lift was being built at the moment
Stayed 2 nights in Oct 2023
Response from Ahmad on 31 Oct,2023
Dear M. Ellen, Thank you for sharing your amazing feedback with us. It is wonderful to hear that you have been so pleased with the hospitality of our Team as well as the quality of your experiences at the Hotel. please receive my heartfelt thanks, and we are looking forward to welcoming you back soon. Kind regards.

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this property. It is nothing like the pictures. It is dirty, dated and the staff is terrible. Specially the manager/owner. There was an issue with my booking and was harrased for 2 days by the manager to move to another room. I reached a point where I didn't feel safe, so I checked out before the end of my stay and went to another hotel. The breakfast was terrible and the quality was questionable. The only good thing was the view to the pyramids, but would never stay here again and would absolutely not recommend this property to anyone.
Stayed 4 nights in Oct 2023
Response from Ahmad on 26 Oct,2023
Dear Ms. Sofia, , It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Your low rating is shared with concerned department heads for improvement. Kind Regards.

8/10 Good

Vidula

Liked: Staff & service
Only Hotel serves Alcohol
Hotel is in perfect location. Few meters away from Pyramids entrance. Roof top bar and restaurant is amazing. View is perfect
Stayed 2 nights in Oct 2023
Response from Ahmad on 26 Oct,2023
Dear, M. Vidula, It is a great pleasure to read your positive feedback, and we are looking forward to seeing you again soon. Kind regards,

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay super closed to the pyramids will recommend it to all my friends !
Stayed 2 nights in Oct 2023
Response from Ahmad on 26 Oct,2023
Dear Mr. Carlos, Thank you for sharing your amazing feedback with us. It is wonderful to hear that you have been so pleased with the hospitality of our Team as well as the quality of your experiences at the Hotel. please receive my heartfelt thanks, and we are looking forward to welcoming you back soon. Kind regards,

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees are exceptional, unique, so friendly and helpful like no other place I've visited, they make you feel better than in your own house, the breakfast its just delicious. Place is just 20 steps away from main entrace to the pyramids, 24 hours safe walking
Stayed 4 nights in Oct 2023
Response from Ahmad on 26 Oct,2023
Dear Mr. Luis, Thank you for sharing your amazing feedback with us. It is wonderful to hear that you have been so pleased with the hospitality of our Team as well as the quality of your experiences at the Hotel. please receive my heartfelt thanks, and we are looking forward to welcoming you back soon. Kind regards,

8/10 Good

Debbie Ann Wilhelmina, Wappingers Fallsnew Y

Travelled with partner
Liked: Staff & service
Pyramids Valley hotel was great.The staff was excellent! Shout out to Salma for taking care of us from start to finish! She organized all of our excursions and they were top tier. The Tour Guide and drivers provided excellent service through out our entire stay. The roof top view is breath taking! Our room was small so please pay special attention when you book online. The outside and surrounding areas of the hotel is very dirty and dusty. It was nice to have breakfast on a daily. Ps…always have Egyptian pounds, it was a little challenging for us to pay for our meals in dollars as there was always conversion issues with our servers. But overall, it was a great experience,
Stayed 7 nights in Oct 2023
Response from Ahmad on 27 Oct,2023
Dear Ms.Wihelmina, I appreciate you taking the time to share your experience with us. I am pleased to read your positive feedback regarding our hotel staff. I hope to have the pleasure of welcoming you back soon. Kind Regards.

4/10 Poor

Steve

Travelled with partner
The location was great and the front desk and tour guide provided by the hotel were very friendly and helpful. Unfortunately, some of our clothes were stolen from our room and no one was found accountable after an investigation? This incident obviously changed our view on this hotel.
Stayed 3 nights in Sep 2023
Response from Ahmad on 27 Oct,2023
Dear Mr. Steve, Thank you for sharing your feedback with us. We are now addressing the mentioned points with our concerned management team and we assure you things will as you expect very soon. Kind regards.

8/10 Good

Moaaz Bin

Travelled with group
Liked: Staff & service
Property is located at the footsteps of two great pyramids, which is great as you can enjoy the breakfast on the terrace against the backdrop of these pyramids. Other than that property is surrounded by an extremely dirty and rundown shanty town of Giza itself. Streets are full of charlatans who trying to rip you off by selling different rides (camel, horse drawn carriages & horses). They almost never leave you alone and follow you around wherever you go. This undermines the overall experience of visiting the historical sites. Breakfast at the property is lot be desired for. It consists of almost dried cakes, some cereal, flafills and extremely substandard coffee. For a property that boasts a 4 star ratings, it’s not acceptable. One wonders as to how they got the ratings in the first place.
Stayed 4 nights in Oct 2023
Response from Ahmad on 27 Oct,2023
Dear Mr. Moaaz. Dear Valued Guest, I would like to thank you most sincerely for taking the time to write to us. Rest assured that your comments were passed-over to management for further improvement. We all look forward to be of service to you once again at Pyramids Valley Boutique. Kind regards.

6/10 Okay

Audrey

While the stay was average, the hotel's location is great, nearby the Pyramids, and you will be able to catch beautiful scenery of the Pyramids at its rooftop.
Stayed 3 nights in Oct 2023
Response from Ahmad on 27 Oct,2023
Dear M. Audrrey, Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us. Kind Regards.

8/10 Good

Hayk

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comparably good place compared to the nearby hotels. Staff is amazing. Restaurant and food and delicious. Just the rooms are OK, some of them don’t have windows, or are too small.
Stayed 4 nights in Sep 2023
Response from Ahmad on 27 Oct,2023
Dear M.Hayk, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you back in the near future. Kind Regards.

8/10 Good

Aklas

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from Ahmad on 29 Sept,2023
Dear Mr. Aklas, Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us. Best Regards

10/10 Excellent

WEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location to see pyramids. Very enjoyed the rooftop restaurant. Fantastic view of pyramids.great customer services.
Stayed 1 night in Sep 2023
Response from Ahmad on 28 Sept,2023
Dear Mr. Wen. I appreciate you taking the time to share your experience with us. I am pleased to read your positive feedback. I hope to have the pleasure of welcoming you back soon. Thank you,

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ahmad on 28 Sept,2023
Dear Mr. Mohammed, Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us.Kind Regards.

8/10 Good

wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, just in front on the pyramids. The area is safe but is very noisy.
Stayed 4 nights in Sep 2023
Response from Ahmad on 28 Sept,2023
Dear Mr. Wilson, Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us.

10/10 Excellent

Neil, Cwmbran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, helpful staff - made me feel like a VIP. Hotel is located right next to the Pyramid complex and has an amazing view of the Pyramids from the rooftop bar and restaurant. Fab value for money. Couldn’t recommend enough! Thanks to all at the hotel who made me feel very welcome. (Btw - importantly for me, great Wifi and AC).
Stayed 4 nights in Sep 2023
Response from Ahmad on 28 Sept,2023
Dear Mr. Neil, Thank you for sharing your amazing feedback with us. It is wonderful to hear that you have been so pleased with the hospitality of our Team as well as the quality of your experiences at the Hotel. please receive my heartfelt thanks, and we are looking forward to welcoming you back soon. Kind regards.

10/10 Excellent

Julianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . From the tour guide to the airport pickup / drop off
Stayed 1 night in Sep 2023
Response from Ahmad on 28 Sept,2023
Dear Ms. Julianna, Thank you for staying at Pyramids Valley Boutique and for sharing your feedback with us. Kind Regards.