View from property
Check availability

Reviews of Bow River Inn

2 out of 5
Bow River Inn
3 West Side Drive, Cochrane, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 598 reviews" "
Rating 8 - Good. 276 out of 598 reviews" "
Rating 6 - Okay. 58 out of 598 reviews" "
Rating 4 - Poor. 18 out of 598 reviews" "
Rating 2 - Terrible. 8 out of 598 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Darrin

Business traveller
Disliked: Staff & service, amenities
Zero check in hospitality. I paid $118 all in, not really worth it. Bed and bedding basic basic.
Stayed 1 night in May 2024
Response from Front Office on 3 May,2024
Thank you for the time to leave a comment. We appreciate the pleasant feedback and we will continue our work in customer service.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people Room was ready before check in Asked for special things to be done when gone to do thing like put flowers in room I had delivered and they were very happy to help Asked for a later check in Upgraded room from original booking I will be going back the next time I'm in town
Stayed 1 night in Apr 2024
Response from Front Office on 30 Apr,2024
On behalf of our management, thank you for the wonderful review. We are glad to hear that you had a good experience during your stay with us. Your feedback is greatly appreciated by our staff and we will strive to continue our work in great customer service. We look forward to your next stay with us here at Bow River Inn.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location within walking distance of everything. Beautiful view in the rear area
Stayed 8 nights in Apr 2024
Response from Front Office on 26 Apr,2024
Thank you for the comments and the time you took to review our property. We appreciate your feedback and we are so glad to know that you had a good stay in our hotel. Hope to see you again on your next visit here in Cochrane. Thank you again!

8/10 Good

Rod

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office on 26 Apr,2024
Thank you for the time to rate us. We appreciate the pleasant feedback and will continue our work in great customer service. We look forward to your next stay with us.

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Clean and quiet.
Stayed 1 night in Apr 2024
Response from Front Office on 23 Apr,2024
We would like to thank you for your time you took to review our hotel. It is wonderful to know that you enjoyed staying at our motel. We look forward to welcoming you back again.

8/10 Good

Janice

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Front Office on 22 Apr,2024
Thank you for your time to rate us. It is our honor to serve you during your stay in Cochrane. We hope to see you again on your next visit to town.

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2024
Response from Front Office on 14 Apr,2024
Thank you for the time to leave a comment. We are happy to hear you enjoyed your stay with us. We appreciate the pleasant feedback and we will continue our work in great customer service. We look forward to your next stay with us.

10/10 Excellent

Chris

Business traveller
Very very friendly staff very accommodating with an early check in. Great place. Good price
Stayed 1 night in Apr 2024
Response from Front Office on 12 Apr,2024
Thank you for the wonderful review. We are happy to hear you enjoyed your stay with us. Our management and staff greatly appreciated your feedback and we will strive to continue our work towards great customer service. We look forward to your next stay with us here at Bow River Inn.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and clean. Nothing fancy. The price is right.
Stayed 1 night in Apr 2024
Response from Front Office on 12 Apr,2024
Thank you for the time to leave a comment. We love that you enjoyed your stay with us. We hope to see you again the next time you visit Cochrane.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office on 9 Apr,2024
Thank you for the time to leave a comment. We appreciate the pleasant feedback and we will continue our work in customer service. We look forward to your next stay with us.

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a view of the mountains. I would stay there again.
Stayed 1 night in Mar 2024
Response from Front Office on 1 Apr,2024
Hi Celina! Thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay in Cochrane. We hope to see you again on your next visit to town.

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms nice staff
Stayed 1 night in Mar 2024
Response from Front Desk on 27 Mar,2024
Hi Blair! Thank you for the wonderful review. We are happy to hear you enjoyed your stay with us. Our management and staff greatly appreciated your feedback and we will strive to continue our work towards great customer service. We look forward to your next stay with us here at Bow River Inn.

8/10 Good

Laurence

Satisfied
Stayed 1 night in Mar 2024
Response from Front Desk on 25 Mar,2024
We would like to thank you for the comment and the time you took to review our hotel. It is wonderful to know that you enjoyed staying at our motel. I will share your comment with our staff, and we look forward to welcoming you back again

8/10 Good

Bill

Liked: Cleanliness, staff & service
Nice and helpful owners
Stayed 1 night in Feb 2024
Response from Front Desk on 27 Feb,2024
Thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay in Cochrane. We hope to see you again on your next visit to town.

8/10 Good

Bill

Furniture, shower rod , dust on towel holder
Stayed 2 nights in Feb 2024
Response from Front Desk on 25 Feb,2024
Thank you for the time to leave a comment. We appreciate the pleasant feedback and we will continue our work in customer service. We look forward to your next stay with us.

10/10 Excellent

Jennifer Van Den

Stayed 1 night in Feb 2024
Response from Front Desk on 21 Mar,2024
Hi Jennifer! Thank you for the comments and the time you took to review our property. We appreciate your feedback and we are so glad to know that you had a good stay in our hotel. Hope to see you again on your next visit here in Cochrane. Thank you again!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and met our needs for the time we needed it. Thanks so much
Stayed 4 nights in Feb 2024
Response from Front Desk on 17 Feb,2024
Thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay at Bow River Inn, and we are happy to know that you enjoyed our amenities and services. We hope to see you again on your next visit to town.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bow Valley Inn shows its age but the room was clean; bed was very comfortable. The floor was quite cool to walk on so I would suggest a pair of heavy socks or some slippers. A good value for the money paid!
Stayed 2 nights in Feb 2024
Response from Front Desk on 15 Feb,2024
Hi Linda! Thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay at Bow River Inn, and we are happy to know that you enjoyed our amenities and services. We hope to see you again on your next visit to town.

8/10 Good

Meagan

Stayed 1 night in Dec 2023
Response from Front Desk on 15 Feb,2024
Thank you for the time to leave a comment. We love that you enjoyed your stay with us. We hope to see you again the next time you visit Cochrane.

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very clean, easy parking, great customer service and one block away there's a restaurant.
Stayed 1 night in Feb 2024
Response from Front Desk on 12 Feb,2024
Hi Rafael! Thank you for the wonderful review. We are happy to hear you enjoyed your stay with us. Our management and staff greatly appreciated your feedback and we will strive to continue our work towards great customer service. We look forward to your next stay with us here at Bow River Inn.

10/10 Excellent

Dragomir

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Front Desk on 4 Feb,2024
Thank you for the time to leave a comment. We appreciate the pleasant feedback and we will continue our work in customer service. We look forward to your next stay with us.

10/10 Excellent

Joe

Liked: Staff & service
good value
Stayed 1 night in Feb 2024
Response from Front Desk on 4 Feb,2024
Hi Joe, thank you for the time to leave a comment. We appreciate the pleasant feedback and we will continue our work in customer service. We look forward to your next stay with us.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2024
Response from Front Desk on 21 Jan,2024
Thank you for the time to leave a comment We appreciate the pleasant feedback and we will continue our work in customer service.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
good accommodations for a reasonable price
Stayed 2 nights in Jan 2024
Response from Front Desk on 8 Jan,2024
Hi Wendy! Thank you for the time to leave a comment. We are happy to hear you enjoyed your stay with us. We appreciate the pleasant feedback and we will continue our work in great customer service. We look forward to your next stay with us.

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snowboarding Trip
Amazing hotel you feel like you’re at home. Excellent wifi, good TV channels and nice kitchenette. Good location alternative if you’re going to do snow sports.
Stayed 4 nights in Dec 2023
Response from Front Desk on 8 Jan,2024
Hi Fernando! Thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay in Cochrane. We hope to see you again on your next visit to town.

8/10 Good

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Dec 2023
Response from Front Desk on 4 Jan,2024
Hi Monika, thank you for the time to leave a comment. We are happy to hear you enjoyed your stay with us. We look forward to your next stay with us.

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing
Stayed 3 nights in Dec 2023
Response from Front Desk on 30 Dec,2023
Hi Graham! Thank you for the wonderful review. We are happy to hear you enjoyed your stay with us. Our management and staff greatly appreciated your feedback and we will strive to continue our work towards great customer service. We look forward to your next stay with us here at Bow River Inn.

8/10 Good

SHYANN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 15 Dec,2023
Hi Shyann! Thank you for the time to leave a comment. We look forward to your next stay with us.

8/10 Good

Jennifer

Stayed 1 night in Dec 2023
Response from Front Desk on 14 Dec,2023
Thank you for the time to leave a comment. We look forward to your next stay with us.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 8 Dec,2023
Hi Brent, thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay in Cochrane. We hope to see you again on your next visit to town.

10/10 Excellent

Dale

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place to stay. The rooms are super clean and spacious. We love their price point also. Being able to park outside our room is very convenient. The location is near Tim's, A&W, along with several other great eateries. The owners and staff are very accommodating. We have stayed at other hotels in Cochrane and they have all been great, but our favorite is Bow River Inn.
Stayed 3 nights in Nov 2023
Response from Front Desk on 29 Nov,2023
Hi Dale, on behalf of our management, thank you for the wonderful review. We are glad to hear that you had a good experience during your stay with us. Your feedback is greatly appreciated by our staff and we will strive to continue our work in great customer service. We look forward to your next stay with us here at Bow River Inn

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for quick one night stay!
Stayed 1 night in Nov 2023
Response from Front Desk on 28 Nov,2023
Thank you for the comments and the time you took to review our property. We appreciate your feedback and we are so glad to know that you had a good stay in our hotel. Hope to see you again on your next visit here in Cochrane. Thank you again!

8/10 Good

Arin

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Front Desk on 22 Nov,2023
Thank you for the time to leave a comment. We love that you enjoyed your stay with us. We hope to see you again the next time you visit Cochrane.

10/10 Excellent

Timothy

Stayed 1 night in Nov 2023
Response from Front Desk on 21 Nov,2023
Thank you for the comments and the time you took to review our property. We appreciate your feedback and we are so glad to know that you had a good stay in our hotel. Hope to see you again on your next visit here in Cochrane. Thank you again!

8/10 Good

Sharon

Travelled with family
Liked: Staff & service, property conditions & facilities
Vinyl flooring, updated decor, comfortable beds, bedding and pillows, affordable
Stayed 1 night in Nov 2023
Response from Front Desk on 20 Nov,2023
Hi Sharon, thank you for the time to leave a comment. It is wonderful to know that you enjoyed staying at our motel, and we look forward to welcoming you back again.

6/10 Okay

Elaine

Travelled with family
Nice beds.
Comfy beds. Quiet neighbourhood. Nice location on the edge of a park and walking trails.
Stayed 1 night in Nov 2023
Response from Front Desk on 5 Nov,2023
Thank you for the time to write a positive comment. We are happy to hear you enjoyed your stay with us. We appreciate the pleasant feedback and will continue our work in great customer service. We look forward to your next stay with us.

4/10 Poor

Cameron

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on 1 Nov,2023
Thank you for taking the time to leave your comment, and we sincerely apologize for the inconvenience that you experienced water issue due to Town of Cochrane state of local emergency.

10/10 Excellent

Jana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 31 Oct,2023
Hi Jana! Thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay in Cochrane. We hope to see you again on your next visit to town.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a couch
Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct,2023
We would like to thank you for the comment and the time you took to review our hotel. It is wonderful to know that you enjoyed staying at our motel, and we look forward to welcoming you back again.

10/10 Excellent

Diane

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on 27 Oct,2023
Hi Diane! Thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay in Cochrane. We hope to see you again on your next visit to town.

8/10 Good

Pat

Travelled with partner
Liked: Amenities
We were parked at the back of the building, found it a little dark in the parking lot.
Stayed 1 night in Oct 2023
Response from Front Desk on 23 Oct,2023
Hi Pat! Thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay in Cochrane. We hope to see you again on your next visit to town.

6/10 Okay

Sandi

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Front Desk on 23 Oct,2023
Thank you for the time to leave a comment We appreciate the pleasant feedback and we will continue our work in customer service.

8/10 Good

Joanne

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Front Desk on 16 Oct,2023
Hi Joanne! Thank you for the wonderful review. We appreciate the pleasant feedback and we will continue our work in great customer service. We look forward to your next visit.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice well kept place.
Stayed 2 nights in Oct 2023
Response from Front Desk on 15 Oct,2023
Thank you for the wonderful review. We appreciate the pleasant feedback and we will continue our work in great customer service. We look forward to your next visit.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on 15 Oct,2023
Thank you for your time to rate us. Hope you enjoyed staying with us. We look forward to your next visit!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Was on just short overnight stay, room was good.
Stayed 1 night in Oct 2023
Response from Front Desk on 27 Oct,2023
Hi Michael! We would like to thank you for the comment and the time you took to review our hotel. It is wonderful to know that you enjoyed staying at our motel. I will share your comment with our staff, and we look forward to welcoming you back again.

10/10 Excellent

Aldacir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We can parking the car in front our room .
Stayed 6 nights in Oct 2023
Response from Front Desk on 16 Oct,2023
Hi Aldacir! Thank you so much for such a wonderful review of our property. It is our honor to serve you during your stay at Bow River Inn, and we are happy to know that you enjoyed our amenities and services. We hope to see you again on your next visit to town.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable beds, easy access to suite!
Stayed 1 night in Oct 2023
Response from Front Desk on 8 Oct,2023
Thank you for leaving a positive review. We hope to see you soon in the future.Thank you

8/10 Good

Lucia

Stayed 1 night in Oct 2023
Response from Front Desk on 27 Oct,2023
Thank you for the time to leave a comment. We love that you enjoyed your stay with us. We hope to see you again the next time you visit Cochrane.

6/10 Okay

Jana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 5 Oct,2023
Thank you for the time to leave a comment. We appreciate the pleasant feedback and we will continue our work in customer service. We checked twice for your lost earbud but we could not find it. Please let us know if you need anything for your coming stay on Oct 27. Thank you