City view from property

Reviews of Asmundo di Gisira

Asmundo di Gisira
via Gisira, 40, Catania, Catania

Reviews

9.6

Exceptional

Rating 10 - Excellent. 166 out of 198 reviews" "
Rating 8 - Good. 21 out of 198 reviews" "
Rating 6 - Okay. 9 out of 198 reviews" "
Rating 4 - Poor. 0 out of 198 reviews" "
Rating 2 - Terrible. 2 out of 198 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Truc, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Cannot be any better. Right in the middle of the historic center, near the fish market and the Piazza del Duomo, via Etna, etc. Facilities: Super interesting. It's an old palazzo and one can experience how affluent people in Sicily used to live in the past. But it's impressive how the hotel was updated so that all modern amenities are available. Especially, the bathroom is large and superbly equipped. And double-paned windows. Service: It's not a 5-star hotel so there is no fancy stuff like turn-down service. But otherwise the ladies at the front desk are super friendly and efficient. Food: Breakfast is adequate, this is not a 5-star place with a lavish spread. But the service was friendly and competent. Conclusion: A very solid 4-star hotel in an excellent location.
Stayed 3 nights in Apr 2024
Response from Sara on 25 Apr,2024
Dear Mr. Truc, thank you very much for for great review! We are very happy that the location of Asmundo di Gisira Palace gave you the opportunity to enjoy Catania at the best! Our city is super alive and staying in the historic center is certainly the perfect way to appreciate every aspect of it. We thank you for mentioning the major renovation works on the property, which make your stays as comfortable as possible, without forgetting to respect the essential elements of our ancient Sicilian spirit. Thank you for mentioning the Reception Staff as well. Our first goal is to satisfy your every request and make you feel at home! We hope to be able to welcome you during your next trip! Warm Regards, Sara Asmundo Staff

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect ending to an amazing Sicily trip. The property and staff were wonderful and the breakfast over the top. Far exceeded our expectations. Would highly recommend.
Stayed 1 night in Apr 2024
Response from Sara on 25 Apr,2024
Dear Paul, thank you so much for spending your free time to talk about us and for giving us your brilliant feedback. We are very happy to read that we made the end of your trip amazing! We thank you for mentioning every element of Asmundo di Gisira, each essential for an original and satisfying stay. We hope to be able to host you again and soon. Kind Regards, Sara Asmundo Staff.

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and staff! The breakfast was amazing! In the heart of all must see’s. A must stay! We will be back!
Stayed 2 nights in Apr 2024
Response from Sara on 25 Apr,2024
Dear Tracey, thank you very much for spending few minutes of your free time to talk about Asmundo di Gisira. We are really happy to read your beautiful words about the property and the staff! Thank you for mentioning the breakfast as well. In our opinion the best way to appreciate Sicily is to get to know it from our fresh and local products. For this reason we offer you the best sweet and savory delicacies, carefully selected day by day. We would be glad to host you again and to live many other fantastic art experiences together! Warm Regards, Sara Asmundo Staff.

10/10 Excellent

Cori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Unique rooms with art all around. Excellent breakfast. Balcony was great. Easy to get to all the attractions
Stayed 3 nights in Mar 2024
Response from Sara on 13 Mar,2024
Dear Cori,We thank you so much for spending your free time to write about us.We are really happy and honored that you enjoyed our beautiful palace and that this gave you a great experience of art. We thank you for mentioning our breakfast as well!! The perfect opportunity for you to taste some of the fresh Sicilian products with the great view from our terrace!!We hope to be able to welcome you again very soon! Kind Regards from all the Staff Members.

10/10 Excellent

AXEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior was very uniquely decorated. Tour of the common areas were included at check-in. Big plus, property has an elevator. Breakfast was delicious and nicely presented. Having breakfast on the terrace is a must do. Suggestion, pls provide an extra waste basket for living room, body lotion & hair conditioner. Thank you Daphne, Dani and the entire staff for a pleasant stay.
Stayed 3 nights in Jan 2024
Response from Sara on 30 Jan,2024
Dear Axel,We thank you for spending your time to write these beautiful words about us. We are glad to know that you appreciated the tour of the building and all the areas of our property, including our amazing breakfast terrace, which offers a moment of great relaxation, accompanied by a tasting of fresh typical Sicilian products.We thank you for your useful advice, we would like to point out that all rooms are equipped with Ortigia Set shampoo and shower gel. Furthermore, the higher category rooms are equipped with a complete set with everything you mentioned, body lotion, hair conditioner and more.We hope to be able to host your your next holidays. Best Regards, from all the Staff members!

10/10 Excellent

Sandra

Stayed 3 nights in Dec 2023
Response from Asmundo di Gisira on 24 Jan,2024
Dear Sandrathanks for leaving your opinion about Asmundo di Gisira.We hope to see you soon for your next holiday!Kind RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience - A must in catania
Great Hotel. Very unique experience mixing art and hospitality. Very original place combining modern art in a historical building. The result is amazing. Staff are very nice, attentive and helpful. Location cant be any better, in the heart of the historical center.
Stayed 2 nights in Dec 2023
Response from Asmundo di Gisira on 24 Jan,2024
Dear Yannthanks for taking some moments to write your opinion.Asmundo di Gisira was created to have as final result, a perfect combination with a mix between old and modern but maintaining the historical style of the palace.Thanks for your words about the Staff.We always work and be careful to satisfy all the requests coming from all our guests because we want that they have a good stay with us and with our suggestions we hope that they could see Catania with a different point of view.We hope to have you one more time as our guest for your next trip.The Staff of Asmundo di Gisira

8/10 Good

Burcin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant experience overall. The room was clean and the staff were nice and helpful. The transfer service from the hotel to the airport was great. Thank you. However, try not to book the room on the rooftop. The ceiling of the room is a seating area for the rooftop bar. There is noise until midnight or so. There is a public restroom next to the room, where people try to barge into the room thinking it is the restroom. Moreover the bathroom shares 3 windows with that public restroom. This may be a nice setup for other people, but it was not for me, unfortunately.

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent service
Great stay in this beautiful hotel in central Catania. Staff very professional and helpful. Would definitely recommend!
Stayed 1 night in Oct 2023
Response from Asmundo di Gisira on 6 Nov,2023
Dear Valentinathansk for taking some minutes of your time to leave your feedback.We always work and pay attention to all the details because we want that all our guests have a nice and amazing experience with us at Asmundo di Gisira and with our suggestions we always hope that they could discover Catania and all its beautiful places where generally you don't go.We hope to see you again as our guest for your next stay.Asmundo di Gisira.The Staff of Asmundo di Gisira

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful, well maintained historic building.
Stayed 1 night in Oct 2023
Response from Asmundo di Gisira on 26 Oct,2023
Dear Richardwe thanks a lot for your kind message and for spending some moments of your free time to leave your opinion here.We hope to see you again for your next trip in Sicily at Asmundo di Gisira as our guests.Kind RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay - beautiful room with a very comfortable bed. Super quiet despite being very close to local attractions and shopping. And the staff were all incredibly friendly and helpful. I would definitely stay here again if I return to Catania.
Response from Asmundo di Gisira on 13 Oct,2023
Dear Joanne, Thank you for taking the time to write this review. We are happy to read that enjoyed your stay to te fullest. We thank you for your kind words regarding the room, location and the great feedback about our staff members. We are looking forward to welcoming you soon again. Kind greetings from all staff members

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Asmundo di Gisira on 13 Oct,2023
Dear Anne,We thank you for your review and hope to welcome you again soon at Asmundo di Gisira. Kind greetings from all staff members

10/10 Excellent

yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the center of the town. It’s property is beautiful. The staff was super nice and helpful. The room was big and nicely decorated.
Stayed 2 nights in Sep 2023
Response from Asmundo di Gisira on 28 Sept,2023
Dear Yun,thanks for your kind message and for taking some minutes to write your opinion.We are really happy to understand that you loved our position and the room with all the decors inside it.We are all hoping to see you again for your next trip.Kind RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing- really interesting space. Perfect location to see all sights. The staff was superb! Incredibly kind and helpful!
Stayed 3 nights in Sep 2023
Response from Asmundo di Gisira on 20 Sept,2023
Dear Susan, we thank you for your kind review about your stay at Asmundo di Gisira. We are happy to read that you enjoyed your stay with us. Thank you for pointing out our central location and for your great feedback regarding the structure and staff members. We are looking forward to welcoming you again soon. Kind greetings from all staff members of Asmundo di Gisira

10/10 Excellent

Lisa

Stayed 1 night in Jul 2023
Response from Asmundo di Gisira on 2 Aug,2023
Dear Lisa,we thanks a lot for leaving your opinion and for spending some moments to write your review.Is always a pleasure for us to see all the feedbacks coming from our guests and We really hope to welcome you again here at Asmundo di Gisira as our guests for your next holiday in Catania.Kind RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and the service was excellent. Since the arrival till we left. The property it's amazing. We will be back.
Stayed 1 night in Jul 2023
Response from Asmundo di Gisira on 19 Jul,2023
Dear Maria,thanks for leaving your opinion about Asmundo di Gisira and for all your nice words about the Staff.We always work to make all our guests as more satisfied possible starting from the arrival until the day of the Check out.We all hope to welcome you again as our loyal guests for your next trip in Catania.Warm RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

George

Liked: Cleanliness, staff & service
A terrific staff and the hotel is beautiful.
Stayed 1 night in Jun 2023
Response from Asmundo di Gisira on 6 Jul,2023
Dear George, Thank you for taking the time to write a review about your stay at Asmundo di Gisira. We thank you for your kind words regarding our staff members which are always trying to make our guests' stay as enjoyable and comfortable as possible. We further thank you for your positive feedback about the structure itself which is carefully designed with various art work, making each angle of the hotel unique.We hope to welcome you again soon at Asmundo di Gisira! Kind greetings from all staff members

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and interesting place and the staff is wonderful. They even came and got us when we were lost.
Stayed 1 night in Jun 2023
Response from Asmundo di Gisira on 11 Jun,2023
Dear George, Thank you for taking the time to write this review and for your kind words! We are happy to read that you enjoyed your stay with us. We particularly want to thank you for your positive feedback about the structure and our staff. We hope to see you again soon at Asmundo di Gisira! Greetings from all the staff members of Asmundo di Gisira

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique spot , friendly staff and delicious breakfast
Stayed 1 night in Apr 2023
Response from Asmundo di Gisira on 17 Apr,2023
Dear Michellethanks for taking some minutes of you time to leave your opinion about your stay.We always try to make the stay as more comfortable possible and to meet all the needs of all our guests.We are happy to see that you enjoyed our unique place and our breakfast which is served with just local and fresh products into our amazing terrace that overlooks on the top of one of the most beautiful squares in Catania, Piazza Mazzini.We are all hoping to welcome you again here at Asmundo di Gisira for your next trip.Warm RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Asmundo di Gisira on 25 Apr,2023
Dear Ronald,we thanks a lot for leaving your kind opinion here on expedia.We are all hoping to welcome you soon again as our guests for your next trip here at Asmundo di Gisira.Kind RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its an amazing experience not just a hotel stay.
absolutely amazing place, its not like any other hotel stay its an experience. Staff, cleanliness, position, breakfast, rooms perfect. If you into art or just like nice things around you this place is a visual overload. If your staying in Catania this is the hotel to pick.
Stayed 1 night in Mar 2023
Response from Asmundo di Gisira on 5 Mar,2023
Dear Audrey, thank you for taking a few minutes of your time to write this review.Our staff works every day to be able to give you unique and unforgettable experiences. It has been a pleasure for us to have you as our guests here and it makes us really happy to know that you have positively appreciated our structure.We look forward to welcoming you again as our most welcome for your next stay here in Catania at Asmundo di Gisira.Best Regards,The Staff of Asmundo di Gisira.

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly unique experience complete with excellent service. 10/10 will be back!
Response from Asmundo di Gisira on 12 Nov,2022
Dear Christie, thank you very much for taking a few minutes of your precious time to write this review. We are really happy to know that you loved our Palazzo, the works of art and our services. Our mission is to create unique experiences for our guests and convey the love and passion for our beautiful land. We look forward to hosting you again in the future. Greetings from Asmundo Di Gisira's staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly amazing experience! It’s a gem!
Stayed 2 nights in Oct 2022
Response from Asmundo di Gisira on 1 Nov,2022
Dear Guestwe thanks a lot for spending some minutes of your time to write your opinion.It is such a pleasure for us that you defined us as an amazing experience an also like a gem, we really appreciated it.We always try to meet all our guest's needs to make their stay as more comfortable and relaxing possible and we all hope to welcome you back again here at Asmundo di Gisira as our loyal guests.Warm RegardsThe Staff of Asmundo di Gisira

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was super friendly and helpful, breakfast was delicious, generous and served on a lively terrace, the hotel was unique and very engaging. The only issue is that there was a loud party event going on in the entire hotel past midnight and we had an early morning flight the next day.
Stayed 2 nights in Oct 2022
Response from Asmundo di Gisira on 26 Oct,2022
Dear Davidwe thanks a lot for leaving your opinion here and for spending some minutes to write it,we really appreciated it.We also thanks for your words about the Staff and about breakfast and the location.We are really sorry if you had some problems with the party we had in all the hotel going on past midnight, that was organized for the vernissage made for one of our artists and for his new collection,and also our guests were invited to took part of it. Generally we try to do not give problems for the comfort of all our guests and we apologize if this created a discomfort to your stay.We hope that the stay was good and to welcome you soon again as our loyal guests for your next trip.Warm RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

Roger, Clyde Hill

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Asmundo is in a great location. Walkable in all directions of downtown Catania. The staff was great! Super attentive and nice. Check in and check out super pleasant. The hotel is a boutique, very artistic in all regards. Not traditional hotel. My girlfriend, an art history major, loved it! Very historic building with lots of charm and well kept up. The views from our balcony into the square below were beautiful. Highly recommend. Only caveat - parking is a challenge - but that's true everywhere in downtown Catania too. Driving downtown also is tough. So, I wouldn't recommend bringing a car here. That said, I did - and the staff were wonderful in getting me set up with a garage about 10 minutes away.
Stayed 1 night in Sep 2022
Response from Asmundo di Gisira on 14 Oct,2022
Dear Rogerit was such a great pleasure for us to have you here as our nice guests.We thanks a lot for your kind words you wrote here about us and about Asmundo di Gisira.We really appreciate it.We are different from other hotes ,all our pieces of art are created in collaboration with several artists to make the difference that you can see just here as an incredible and unique experience into the art mixed with the histories and the legends of the Historical Palace and also with some Sicilian cities and Catania.We always take care of all our guests needs and is true that in Catania , especially in the city centre and in week-end, could be difficult to find a place to park the car, you are right but we found the solution for you in just few minutes walking distance .We are all hoping to welcome you soon again as our loyal guests for your next trip in Catania.Kind RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Catania
Great place to stay in Catania , beautiful & quirky little hotel with very helpful and friendly staff 👍
Stayed 1 night in Oct 2022
Response from Asmundo di Gisira on 12 Oct,2022
Dear Benoitit was a pleasure for us to have you here as our guests.We thanks a lot because you left your opinion on expedia and also for taking some moment of your free time to write it.We really appreciated it.We always try to make the stay of all our guests as more comfortable and relaxing possible and we hope to welcome you soon again as our loyal guests for your next trip in catania here at Asmundo di Gisira.We send you all ourWarm RegardsThe Staff of Asmundo di Gisira

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and atmospheric. The art is almost overwhelming and runs the gamut from contemporary to ancient. My room had the feel of tradition with the amenities of the current day. There was difficulty with the wifi.
Stayed 2 nights in Oct 2022
Response from La Direzione di Asmundo Di Gisira on 16 Oct,2022
Dear Joan,Thank you so much for taking your precious time to leave this great review. We are really happy that you enjoyed your stay at our facility. It is nice to know that he perfectly grasped our desire to recreate a space that could make you fully immerse yourself in the Sicilian Baroque and Neoclassical style without forgetting the details and contemporary comforts.We are very sorry to know that you have encountered a problem with the wi-fi connection, if you informed us during your stay we would have been able to intervene to avoid unpleasant nuisances.Thanks on behalf of all the Asmundo di Gisira staff

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect Palazzo Boutique Hotel
Perfect boutique hotel. Stunning room with large terrace. Sumptuous breakfast. Incredibly friendly and helpful staff. Great location near bars and restaurants. Sites are walkable. Not an issue for us but do expect a little street noise in the morning. It did not disturb us.
Stayed 2 nights in Sep 2022
Response from Asmundo Di Gisira on 30 Sept,2022
Dear Saskia,thank you very much for taking a few minutes of your time to write this review.We are really happy to know that your experience in our fantastic hotel has been an impact.All the staff take care of every single detail in the best possible way to ensure that our dear guests can live an unforgettable experience with us.Our rooms and spaces have been designed and created with the aim of leaving an unforgettable memory of art and beauty.Our breakfast is served on the terrace overlooking Piazza Mazzini. The central location of the hotel makes it very easy to reach every point of interest in the city and at the same time allows you to breathe the life lived in the streets of the people of Catania at any time of day and night ...Thanks on behalf of all the Asmundo Di Gisira staff

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a great stay!
The workers there were excellent and incredibly friendly and helpful. It was refreshing in a time where hotels do less and less. Location was excellent as it was close to many great restaurants and attractions.
Stayed 3 nights in Sep 2022
Response from Asmundo Di Gisira on 30 Sept,2022
Dear Arthur,thank you very much for taking a few minutes of your time to write this review and for your kind words to our staff.We are very happy to know that your experience in our fantastic Hotel has been positive.All the staff work hard every day to make your holidays unforgettable and relaxing.Thanks on behalf of all the Asmundo Di Gisira staff

10/10 Excellent

Trevor, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, architecture and art was amazing.
Stayed 1 night in Sep 2022
Response from Asmundo di Gisira on 24 Sept,2022
Dear Trevorthanks for your nice words and for leaving your opinion about us and about the stay.We always try to help and give all our assistance starting from the moment of the Check-in until the end of the stay to make it as more comfortable possible.We all are hoping to welcome you again as our favourite guests for your next trip.Kind Regards from all the Staff

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from The Staff of Asmundo di Gisira on 24 Sept,2022
Dear Guestthanks for leaving your opinion here on expedia.com.We hope to welcome you soon as our guests for your next trip in Sicily .Greeting from all our part

10/10 Excellent

John

Stayed 1 night in Aug 2022
Response from the management on 31 Aug,2022
Dear John we thanks a lot for leaving Your review about Asmundo di Gisira. It was a great pleasure for us to have you as our guests. Thanks from the entire staff of Asmundo Di Gisira.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirly hotel but probably not worth the money
Very quirky lovely hotel. Room was a good size and very nice shower faciltiies. Well located. However for a hotel of that price point i would expect certain small things which were missing such as water in the room (not even a small complimentary bottle, and only two cans of water in the minibar), "roof terrace" was a bit dirty and damp when we went up, clearly not used by guests or the hotel very often. So.. fab hotel and location, reception staff were lovely, but youd probably only use it as somewhere to sleep rather than to actually hang out in, and so probably not worth it for that price point.
Stayed 1 night in Jul 2022
Response from Asmundo Di Gisira on 13 Aug,2022
Kind Guest, Thank you for taking a few minutes of your time to leave this review. We are happy that you enjoyed our building and our particular and unique style. We are happy that you have appreciated our strategic position and our staff, we work every day to meet the expectations of our kind guests and make their stays unforgettable. We are sorry that you considered our minibar management unsatisfactory, the setting of our minibar was chosen based on the size of the fridge which clearly does not allow the insertion of large quantities of drinks, however we provide 4 cans of water, 2 still water and 2 sparkling, 2 fruit soft drinks, 2 beers and 2 mini prosecco. During the check in tour we always inform and show our guests the water located in the common areas on each floor accessible free to all guests. In addition to the water in the common areas we provide sweets, marshmallows and a varied selection of herbal teas. We are sorry that you rated our roof negatively when it is normally very appreciated especially at sunset thanks to the spectacular view of Etna on the north-west side and sea view and cathedral on the east side, precisely because of the continuous eruptions and ashes we admit that it is a bit It is complicated to keep our rooftop absolutely flawless, the humidity you have seen is often caused by the continuous washing and watering of the plants that need continuous care during the hot season. Thanks again from all the Asmundo Di Gisira staff.

10/10 Excellent

Una M C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern art gallery combined with a hotel on the upper floors of an old palazzo building. Staff were sweet and helpful. Location could not be better. Room was large, quiet at night, working AC. Breakfast was a lovely selection of local pastries, cheeses and salami with freshly squeezed orange juice and quality coffee. Terrace on the roof rather hot and dusty in July so we did not linger. So many fantastic places to eat and drink all around.
Stayed 2 nights in Jul 2022
Response from Asmundo Di Gisira on 30 Jul,2022
Dear Una we thank you for sharing here your stay experience with us at Asmundo di Gisira. It was a pleasure for us to have you as our guest. We are located into the heart of the historical city centre, this is a good location for all the people who wants to explore the city and visit most part of the main monuments. We are very happy to know that You appreciated our Art and the magic feeling that You can breeth in the Palace, the rooms with all the details and our breakfast which is entirley prepared with Km 0 products directly from the market to the Hotel to fullfill the Sicilian tastes. We thanks you from all the staff and we are looking forward to welcome you soon again as our loyal guest. Warm Regards The Staff of Asmundo di Gisira

6/10 Okay

Ghassan

Stayed 1 night in Jul 2022
Response from Asmundo di Gisira on 12 Aug,2022
Dear Ghassan many thanks for spending some minutes to leave us your opinion here on expedia. We try to improve all our service and thanks to all the signalations coming from all our guests, we make the stay as more comfortable possible . We hope to welcome you again as our guests here at Asmundo di Gisira for your next trip in Catania. Regards The Staff of Asmundo di Gisira

10/10 Excellent

Rafael, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will stay there next time for sure!
Stayed 2 nights in Jun 2022
Response from Asmundo di Gisira on 1 Jul,2022
Dear Rafael we thanks you a lot because you spent some minutes of your time to leave your opinion. It's a great pleasure for us to undestand that you will come again here for your next trip. We send all our Warm Regards from all the Staff of Asmundo di Gisira

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
This place is great!
Stayed 1 night in Jun 2022
Response from Asmundo di Gisira on 1 Jul,2022
Dear James it's always a pleasure for us to see all our guests feedback. We thanks a lot you for leaving yours about Asmundo di Gisira. We try to make the stay as an unique and incredible experience like a travel into the history and into the art all concentrated into the same place. Thanks for writing that Asmundo di Gisira is great . We always try to do all our best to improve all our services to make the stay of all our guests comfortable and to feeling them like home. Hoping to welcome you soon as our guest we wish you all the Best Things Kind Regards The Staff of Asmundo di Gisira

10/10 Excellent

Dolores

Stayed 1 night in Jun 2022
Response from Asmundo di Gisira on 19 Jun,2022
Dear Dolorer many thanks for leaving your point of view about Asmundo di Gisira. Hoping to welcome you again as our guests for your next trip We wish you all the Best Things The Staff of Asmundo di Gisira

10/10 Excellent

Daniel

Stayed 1 night in Jun 2022
Response from Asmundo Di Gisira on 9 Jun,2022
Dear Daniel, thanks from the entire staff of the Asmundo Di Gisira Hotel. Hope to see You soon again. The Management

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art and Luxury
Like staying in a friendly art museum. Beautiful, thoughtful decor everywhere. Incredibly attentive and professional staff. Just a beautiful stay in a perfect location - the heart of Catania's market district.
Stayed 1 night in May 2022
Response from Dany on 17 May,2022
Dear John, We are happy to ear that Your experience with us was positive and special, our mission is to make our guests stay unforgattable and unique. Thanks on the name of the entire staff. We hope to see You soon! Greetings, Rec. Dept. Asmundo Di Gisira

6/10 Okay

Stacy

Stayed 1 night in Apr 2022

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our time at Asmundo di Gisira was akin to staying at a museum. The breakfast room had lovely wall art, and our room was well-apportioned. However, I believe this is NOT the place for an active traveler. It is more suited for someone who chooses to sleep-in on vacation, and have a day of lounging. Also NOT the place to stay if you have a flight at 9 a.m. (or earlier) as you will not receive the breakfast that is part of your room price. This is also NOT the place to stay if you don't want to micromanage your vacation. We scheduled a winter hike of Etna, requiring us to leave the hotel at 7:45. Thus, we were informed that we could not have the included breakfast. We thought it nice that a breakfast bag was prepared for us - until we saw what was inside it: two child-size juice boxes; two "fizzy" waters (who drinks fizzy waters on a hike?!?); two finger-sized pastry; two packages of saltines; and ONE Lidl mini chocolate bar (for us to split?!?). PERFECT for a person that is on a diet (I guess?!) and maybe ONE person (not two...!!!). I also advised the front desk upon check-in that we also had a 9 a.m. flight on Monday and would require a "takeaway" breakfast as well that morning, as well as boarding passes printed. Well, you can probably guess, come Monday morning as our taxi awaited, NO boarding passes printed (although sent at 4:45 p.m the afternoon before to the email given to me) and NO breakfast bag (because I didn't "confirm" - huh? That my flight was exactly
Stayed 2 nights in Jan 2022
Response from Asmundo di Gisira on 14 Feb,2022
Dear Elizabeth, We thank you for choosing Asmundo di Gisira for your stay and for taking a few minutes of your time to leave your opinion. We are really sorry to learn that Asmundo di Gisira did not meet your expectations and, above all, your needs as a traveler. Our structure is renowned for its predisposition and flexibility in welcoming different types of travelers. Asmundo di Gisira represents the perfect answer to the vacation’s needs or work in Sicily, especially for very active and dynamic travelers who choose Catania as a place to spend relaxing days between sea and mountains or as a main stop to reach various Sicilian tourist destinations. Regarding your arrival at the hotel, we would like to clarify that, although you arrived at 8.30 in the morning and despite our Check-in is scheduled for 14:30, you were given the opportunity to have the room immediately (an early check-in completely free). To this we added an upgrade (room of 3 higher level than the one you booked) also of course free of charge (behavior that reflects our structure policy). We are also sorry to hear your dissatisfaction with breakfast. Our breakfast is served starting from 8:00 in the morning, but we always have a tolerance margin on the time considering the specific requests of our guests and trying to meet their needs as much as possible, always in line with hotel dynamics. It seems strange for us that a tolerance of only 15 minutes was not accepted as you indicated. Only if the request is too early considering the normal breakfast time, we still guarantee the service by providing a breakfast box. This contains snacks that are easy to carry and consume as indicated during the delivery (water, juices, jams, snacks, brioches, crackers, chocolate ). Regarding, instead, your early check-out and your need to print your boarding passes, having postponed the confirmation of everything to a later moment, our reception has tried several times to contact you to ask you for the necessary informations on your request but you never answered any phone calls. Despite this, apologizing for the inconvenience created, you have been given the opportunity with very little notice (considering also that for the particular needs of the moment our reception is not active 24 hours a day but from 7.30 in the morning to 22.00 in the evening) to do the Check-Out at 6.45 am with the printing of the boarding passes. In light of this, we believe that everything was the result of misunderstandings and probably of an unclear communication also because our staff is renowned for the extreme availability and efficiency concerning the needs of our guests, a circumstance that can be seen from the many reviews about it. The above mentioned only in order to clarify the policy of the structure and your expectations not fulfilled. We send our Best Regards Hotel Management

2/10 Terrible

ROGER

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
My room was up 53 steps due to a broken elevator that was not available for guests for a number of months. No one at the hotel was even remotely interested in getting the elevator repaired. The hotel's location was actually beyond fantastic. Hotel had no sign on the outside; very strange.
Stayed 5 nights in Oct 2021
Response from Asmundo di Gisira on 13 Dec,2021
Dear Roger we thanks for your review about the stay here at Asmundo di Gisira. Following what you're writing for, we would like to clarify that we are located into an historical palace rebuilt in 1704, considering all the permissions we need for an historical place, we cannot change most part of the things outside the original historical structure of the palace. There is a gold sign outside the main entrance door illuminated and signposted with the name of Asmundo di Gisira, and there is an elevator, already reported several times during your stay and the same moment when you arrived, that it works as a freight elevator so just for bags and not for people inside it for security reasons, is not out of order as you wrote mistakenly, infact we unblocked you when you remained inside even if we explained you that was not for people and it is signaleted on each floor. We would like to let you know that the same day of the Check-In, we proposed you to change hotel at our expences for all the period of your stay of the same level and in the same area that satisfie all your requests with the same services and considering the obvious motor difficulty affecting you, you refused our proposal several times and you insisted on staying at Asmundo di Gisira . We also proposed you to stay into another room located for all the period of your stay with a free upgrade . We also would like to say that you have asked on your own initiative to all our guests to be able to exchange rooms. Hoping to have satisfied all your bewilderment, we thanks again for your feedback. Regards The Staff of Asmundo di Gisira

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It’s one of the best hotels I stayed at with very friendly staff and unforgettable interior design
Stayed 1 night in Nov 2021
Response from Asmundo di Gisira on 19 Nov,2021
Dear Victoria it's a great pleasure for us to read your opinion about your stay, we really appreciated it. We thanks a lot for your pictures and because you wrote that Asmundo di Gisira has got unforgettable interior design . The main concept here with us is try to make the stay as more comfortable possible and as an unique experience for all our guests. Hoping to see you soon again here as our guests we send all our Kind Regards The Staff of Asmundo di Gisira

6/10 Okay

marsha

Travelled with group
Liked: Cleanliness, staff & service
The people at reception were very helpful. However, there is no elevator and there is no signage outside the hotel. The room was large but a terrible use of space. Two twin beds almost on top of each other and the lighting options were awful. There were bright bulbs and red bulbs. There was a step UP to the sleeping area and another to the bathroom. The rain shower came sideways out of the wall not from the top. Very little counter space for your cosmetics but a huge bathroom. As I stated, this room made very poor use of it's space. I thought the price was very high for the services rendered. One small bottle of "free" natural water was provided with the room. I would not stay here again.
Stayed 1 night in Oct 2021
Response from Asmundo di Gisira on 19 Nov,2021
Dear Marsha, we thanks a lot for your comment because help us to improve all our services. We always try to do all our best and try to satisfy all our guests requests . We are located inside an historical palace from 1693 and rebuilt in 1704, due to all the permissions regarding all the historical palaces located into the city centre, we could not change most part of the main structure of the original building especially for signalations,just signs outside it at the main entrance door,the palace has got a freight elevator that work for luggages and other kind of goods. The Art room were you slept is equipped with modern furnishment and all the light system was made and created with each detail for the subject of this room represents,each room has got the personal and exclusive design concerning the legend it represents, infact this is our main concept which make Asmundo di Gisira different, in your case the sea and you can see all our Art rooms and all the pictures with the details before the booking . We are really sorry about what you wrote concerning the shower because generally to make the stay as more comfortable possible for all our guests, in case of this particular signalation if done before or during the stay, we could have intervened with proposing you another room with twin beds . All our rooms are equipped with minibar furnished with different kind of snacks and drinks, this services are are not included with the price of the room. In our common areas there are some drinks and snacks at disposal for all our guests for free. Hoping to have clarify all what you suggested and wrote, we thanks again for your opinion about us. Regards The Staff of Asmundo di Gisira

10/10 Excellent

Saule

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, feels like a palace and especially the roof top terrace! We saw a shooting star there August 27, 21! So grand and dreamy!
Stayed 1 night in Aug 2021
Response from Asmundo di Gisira on 2 Sept,2021
Dear Saule we thanks a lot for your kind opinion, we really appreciate it. It's a pleasure for us to know that you past a good stay at Asmundo di Gisira. What a nice experience to see a shooting star from our beautiful roof top terrace, unique experience just on the top of the hearth of our historical city centre. Hoping to welcome you again as our guests we send all our Regards The Staff of Asmundo di Gisira

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Asmundo di Gisira on 24 Jul,2021
Dear Bjorn we thanks a lot for your opinion, we really appreciate it. Looking forward to welcome you again as our guests we send all our Kind Regards The Staff of Asmundo di Gisira

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Asmundo di Gisira on 14 Oct,2020
Dear Guest, We thank you very much for living your contribute about your journey in Asmundo Di Gisira. We really appreciate it because you spent some minute of your time to do it . Looking forward to see you soon again as our guest, we send all our Warm Regards The staff of Asmundo di Gisira

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Staff was great. Hotel is very art oriented. Beautiful.
Stayed 1 night in Dec 2019
Response from The Staff of Asmundo Di Gisira on 1 Jan,2020
Dear Guest, it is so impressive to see your fantastic review of our structure! We thank you very much for the words of appreciation you directed towards Asmundo Di Gisira, especially to the way we always try to give our guests a Once in a lifetime experience, in which they can be part of art, smells and colours of lands and ancient times. We hope to have you again as our delighted guest, sending our Best Regards

10/10 Excellent

mike, toronto

Travelled with partner
Liked: Cleanliness, staff & service
stylish and exciting. located in a real market. but light bulbs didn't work
Stayed 2 nights in Dec 2019
Response from The Staff of Asmundo Di Gisira on 1 Jan,2020
Dear Mike, we thank you so much for your excellent review of Asmundo Di Gisira! We notice, indeed, that our efforts to always mix and balance new styles with the tradition and the culture of the city of Catania has positively hit you. Moreover, the proximity to the historical fish market, let our guests experience the most intimate and genuine cataneese feeling in which you can profit from the colours , the smells and the flavours of our beautiful land! Thank also for your comment that allowed us to ameliorate and improve our service! Renovating our invite to come and visit us again, we send Kind Regards