1 bedroom, free WiFi, bed sheets
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Reviews of Puerta Azul

3 out of 5
Puerta Azul
Avenue Maghreb Arabe & Rue Benlwidan, Chefchaouen

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 160 reviews" "
Rating 8 - Good. 40 out of 160 reviews" "
Rating 6 - Okay. 6 out of 160 reviews" "
Rating 4 - Poor. 1 out of 160 reviews" "
Rating 2 - Terrible. 3 out of 160 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Koreisha

Travelled with family
Staff need to improve on customer service. Compared to other Riad we stayed staff were very helpful with luggage & welcoming.
Stayed 1 night in Dec 2023

10/10 Excellent

zahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy , small hotel. Excellent service, good location; parking onsite; breakfast excellent; room and amenities excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night. The room was beautiful. The staff (including the kitchen staff at breakfast) was very accommodating. Even after we checked out and were waiting for our ride, the hotel manager served us tea and cookies while we waited. That was a very nice touch.
Stayed 1 night in Oct 2023

10/10 Excellent

Chaoying, Bridgewater

Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, very clean property at the edge of the medina. A very convenient , easy 8-10 minutes uphill walk to the medina, or a 1 US$ taxi ride. We prefer this type of property with easy parking access, more spacious rooms, and modern and clean bathroom facility, in comparison to the usually cramped, musty, older riads within the medina. The breakfast is generous and excellent. The manager Aziz and his younger assistant are warm and hospitable, treating the guests like their own family. A wonderful , unbeatable choice for Chefchaouen !

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue City bliss
My 2 friends and I stayed for 3 nights and found Puerta Azul to be quirky and charming. The staff was wonderful and very helpful. The location was close to the market area and we could walk everywhere. The rooms really vary in size, layout and decor. Breakfast was good every day. Bring earplugs as the neighborhood dogs can be noisy at night.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in Chefchouaen!
Stayed 1 night in Sep 2023

6/10 Okay

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very helpful. Only thing I could suggest is some fabric softener for the towels. They were as rough as sandpaper.
Stayed 1 night in Aug 2023
Response from puerta on 1 Sept,2023
thanks

10/10 Excellent

Aidan

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Great traditional decor and super friendly staff
Stayed 1 night in Jul 2023
Response from Puerta on 16 Aug,2023
thanks

10/10 Excellent

Poppy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time, it is a clean pretty and quiet hotel, nice breakfast. Good air conditioning in the room. We got a taxis to the top of the Medina and walked back down. A very pretty town to visit.
Stayed 2 nights in Jul 2023
Response from Puerta on 16 Aug,2023
many thanks

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, and modern. Helpful and fantastic staff
Stayed 4 nights in Jul 2023
Response from puerta on 16 Aug,2023
thanks

10/10 Excellent

Alex

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Chefchaoun. It is very close to Medina, which is an uphill walk, but nice to get away from the noise. This place is very clean has a big room, great breakfast and friendly staff. Would recommend this place.
Stayed 1 night in Jul 2023
Response from puerta on 16 Aug,2023
thanks

10/10 Excellent

Aiyu

Stayed 1 night in Jun 2023
Response from Puerta on 1 Jul,2023
thanks

10/10 Excellent

Alfie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Excellent service. Very clean. Staff was friendly and accommodating, specially Moet :). Provided dining options as well as other type of recommendations. They have parking 🅿️ Breakfast was very good too.
Stayed 1 night in May 2023
Response from Puerta on 1 Jul,2023
thank you

10/10 Excellent

Amy

Stayed 1 night in May 2023
Response from puerta on 1 Jul,2023
thanks

10/10 Excellent

Joëlle Beaulieu Gagnon

Stayed 1 night in May 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from puerta on 1 Jul,2023
thanks

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ashok

Stayed 2 nights in Apr 2023

8/10 Good

richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good "modern" hotel. Very good WiFi. Very good location for exploring the town. The hotel is located at the base of the town. The medina is an easy 10 minute walk. Very convenient location if you're getting dropped off by a taxi or some such (no need to carry your bags through the souk) Friendly / helpful staff Only complaint is that the towels are overly starched.
Stayed 3 nights in Mar 2023

8/10 Good

Joseph

Very comfortable and quiet. The staff were helpful.
Stayed 1 night in Mar 2023
Response from puerta on 19 Mar,2023
Thanks

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So cute!
Very cute hotel! the staff was very accommodating and even gave us free treats when we wanted to play cards in the lobby. Everything is blue except the walls of the rooms. The pictures show blue walls, but they are white. Highly recommend
Stayed 2 nights in Mar 2023
Response from puerta on 19 Mar,2023
many thanks

10/10 Excellent

Nurny

Stayed 2 nights in Jan 2023
Response from puerta on 19 Mar,2023
thanks

10/10 Excellent

Naveed

Stayed 1 night in Jan 2023
Response from puerta on 19 Mar,2023
merci

8/10 Good

YI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is just ok.

10/10 Excellent

Eyal

Stayed 1 night in Nov 2022

10/10 Excellent

Van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very quaint small hotel, staff super friendly and helpful, definitely recommended
Stayed 1 night in Oct 2022

8/10 Good

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very comfortable & quiet. A bit of a walk to the old centre but manageable.
Stayed 1 night in Oct 2022

10/10 Excellent

Ramis

Stayed 3 nights in Sep 2022
Response from Puerta on 2 Oct,2022
Thanks

10/10 Excellent

Lorena

Stayed 1 night in Sep 2022
Response from Puerta on 2 Oct,2022
Thank you

10/10 Excellent

A

Stayed 1 night in Sep 2022
Response from Puerta on 2 Oct,2022
Thanks

10/10 Excellent

Verified traveller

Business traveller
perfect
proper en vriendelijke personeel
Stayed 1 night in Sep 2022
Response from Puerta on 2 Oct,2022
Thank you

10/10 Excellent

Nicolas M

Stayed 2 nights in Sep 2022
Response from Puerta on 16 Sept,2022
Gracias

10/10 Excellent

NAWALE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Puerta on 16 Sept,2022
Merci

10/10 Excellent

glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly
Stayed 1 night in Aug 2022
Response from Puerta on 16 Sept,2022
Thank you

10/10 Excellent

ameera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is easy access you can drive right up to it. Inside is gorgeous everywhere you look is tiled and painted beautifully. Air-conditioning in all rooms works amazing. Beds are comfortable. Not too many stairs to the upstairs rooms. Great breakfast. While staff is VERY hospitable!! I would come back just for the hotel.
Stayed 1 night in Jul 2022
Response from Puerta on 16 Sept,2022
Many thanks

10/10 Excellent

HUSSAIN

Stayed 2 nights in Jul 2022
Response from Puerta on 16 Sept,2022
Thank you

10/10 Excellent

PEDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and did everything they could to please us. The hotel is beautifully decorated and very charming. Rooms are very comfortable and pleasant and have all the necessary items. Breakfast is delicious and abundant. Overall, a great place to stay in.
Stayed 1 night in Jul 2022

10/10 Excellent

NOK LAM

Stayed 2 nights in Jun 2022

10/10 Excellent

Chaib

Stayed 3 nights in Jun 2022

8/10 Good

Bernard

Stayed 1 night in May 2022

10/10 Excellent

TAE BUM

Stayed 1 night in May 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Bernardo

Stayed 1 night in May 2022

8/10 Good

gabriele

Stayed 1 night in Apr 2022

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a wonderful place. Aziz showed us the warmest welcome and stayed our most useful guide over the duration of our stay giving us a good advice of where to go and what to do.
Stayed 2 nights in Apr 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aziz’s warm hospitality made for a lovely visit!
We visited Puerta Azul in Nov 2021. We mainly chose this location because of the access to parking. Which as we had a rental car was very easy to park as this location is outside the medina. We were warmly welcomed by Aziz who was very friendly and accommodating. We were offered tea and had a moment to relax after a long drive. Aziz allowed us to select our choice of three rooms which were available. All of which were very large and included a refrigerator. We only stayed in Chefchouen for one evening but Aziz was very helpful in sitting down and providing detailed recommendation on the sites of the city. He even quickly assisted us with getting a taxi so we wouldn’t miss the sunset over the Spanish Mosque. He walked with us back to the hotel when we ran into him in the medina later in the evening. Puerta Azul is located a bit outside the medina so there is a fair amount of walking up hills to the Kasbah and the gates. All of which is walkable and fairly easy to navigate and get a bit of exercise. The room we selected was on the fourth floor so there was a fair number of stairs which fortunately was not an issue for us. The location of the hotel is outside the medina and in the evening, you do hear the sounds of the city (i.e. dog barking, cars honking, people talking, etc.). We did not utilize the shower but the restroom was adequate. The bed was on the firm side. Breakfast was tasty – the highlight is the fresh squeezed orange juice.
Stayed 1 night in Nov 2021

10/10 Excellent

Terese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay at Puerta Azul. Aziz
Stayed 1 night in Oct 2021

10/10 Excellent

Sachie, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. We enjoyed our stay and would definitely come back. ２泊しましたが、本当にスタッフの方々がみんな親切で快適に過ごせました。シェフシャウエンにまた行く機会があれば、是非またこちらに宿泊したいと思います。ありがとうございました(^^)
Stayed 2 nights in Sep 2021

10/10 Excellent

Nashita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Service
Amazing hotel located at the base of the city, which is convenient and easy to reach. The service, room, and food were exceptional.
Stayed 1 night in Aug 2021