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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
Lakefront resort with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Hot springs
1 bedroom, in-room safe, desk, free WiFi
1 bedroom, in-room safe, desk, free WiFi
Lobby lounge
1 bedroom, in-room safe, desk, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking included
  • Air conditioning
The current price is S$560
24 Jun - 25 Jun

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior suite with private open-air bath (NOT ONSEN)

Bathroom

Junior suite with private open-air bath (NOT ONSEN)

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Separate bath and shower
  • 60 sq m
  • Sleeps 3
  • 1 Single Futon and 2 Single Beds

View all photos for Double Room

1 bedroom, in-room safe, desk, free WiFi

Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Spring-water bath
Toilet with electronic bidet
  • 77 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese&Western style room with private open-air bath (NOT ONSEN)

View from room

Japanese&Western style room with private open-air bath (NOT ONSEN)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Bidet
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

1 bedroom, in-room safe, desk, free WiFi

Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 114 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Japanese & Western style room

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western style room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese & Western Style Room With Private Onsen Bath

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room With Private Onsen Bath

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Junior Suite With Private Open Air Bath (NOT ONSEN)

1 bedroom, in-room safe, desk, free WiFi

Junior Suite With Private Open Air Bath (NOT ONSEN)

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Japanese & Western Style Room With Private Open-Air Onsen Bath

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room With Private Open-Air Onsen Bath

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premier Suite With Private Open Air Onsen Bath

1 bedroom, in-room safe, desk, free WiFi

Premier Suite With Private Open Air Onsen Bath

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Standard King Room

1 bedroom, in-room safe, desk, free WiFi

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western Style Room (Town View)

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room (Town View)

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Standard Japanese & Western Style Room

1 bedroom, in-room safe, desk, free WiFi

Standard Japanese & Western Style Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

1 bedroom, in-room safe, desk, free WiFi

Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Pet Friendly Room

  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221

What's nearby

  • Shikotsu Visitor Center - 2 min walk - 0.2 km
  • Shikotsuko Onsen - 3 min walk - 0.3 km
  • Lake Shikotsu - 5 min drive - 2.7 km
  • Shikotsu-Toya National Park - 7 min drive - 6.4 km
  • Makomanai Sekisui Heim Ice Arena - 58 min drive - 67.8 km

Getting around

  • Tomakomai Station - 24 min drive
  • New Chitose Airport (CTS) - 38 min drive

Restaurants

  • ‪支笏湖観光センター - ‬13 min drive
  • ‪Lake Side Kitchen トントン - ‬3 min walk
  • ‪レイクサイドVILLA翠明閣 - ‬5 min walk
  • ‪ペンネンノルデ - ‬3 min walk
  • ‪Healthy Buffet AMAM - ‬1 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Luxury resort near Lake Shikotsu
You can look forward to a free breakfast buffet, a free return airport shuttle and an indoor mineral hot spring (onsen) at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA. Adventurous travellers may like the cycling at this resort. Treat yourself to spa services, such as a body treatment, a massage or a facial. Make sure that you enjoy breakfast, dinner and Japanese cuisine at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a terrace, a coffee shop/cafe and a garden. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and valet parking
  • Free train station pick-up, bike hire and hot springs on-site
  • Tour/ticket information, multilingual staff and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA include perks, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries and hairdryers
  • Fridges, children's slippers and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 11:00 AM to 4:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ama No Uta
  • AMAM Buffet Restaurant
  • Bar Ape

Things to do

  • Bicycle rentals
  • Gym
  • Hot springs
  • Library
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

Is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA on 24 Jun, 2025 start from S$560.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Self-parking and valet parking are free at this property.

What time is check-in at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Checkout is at 10 AM.

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 11:00 AM to 4:00 PM on request.

Where is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA located?

Situated on a lake, this luxury resort is within a 5-minute walk of Shikotsu Visitor Center and Shikotsuko Onsen. Lake Shikotsu is 1.3 mi (2.1 km) away.

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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 391 out of 526 reviews
Rating 8 - Good. 113 out of 526 reviews
Rating 6 - Okay. 14 out of 526 reviews
Rating 4 - Poor. 7 out of 526 reviews
Rating 2 - Terrible. 1 out of 526 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

The staffs were nice The facilities were great
Stayed 1 night in Feb 2025

10/10

Fantastic property to rest.
Stayed 2 nights in Dec 2024

10/10

I highly recommend this onsen hotel in Hokkaido. The hotel is well decorated, comfortable, quiet, and 5 stars in staff service. Their breakfast and dinner buffet are wonderful and full of fresh and healthy choices. Hot spring area is excellent. We had a relaxing stay at the hotel.
Stayed 2 nights in Oct 2024

10/10

We had very good times and wonderful memories staying at this resort. We will return again.
Stayed 2 nights in Oct 2024

10/10

They have the good service for the clients and we are satisfied everyday !
Stayed 4 nights in Nov 2024

10/10

Everything is impeccable! A truly relaxing experience! We were very well taken care of. The food is amazing and with a great variety of options. The onsen is very clean, particularly love the outdoor onsen after a night of snow fall.
Stayed 1 night in Nov 2024

10/10

The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND
Stayed 1 night in Jun 2024

10/10

The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
Stayed 1 night in Feb 2024

10/10

Simply amazing. Will be back.
Stayed 3 nights in Mar 2024

10/10

Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Stayed 3 nights in Apr 2024

10/10

Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Stayed 1 night in Mar 2024

10/10

Clear, clam and relaxing hotel. Delicious and health buffet with very good and polite service. We had a happy experience to stay there.
Stayed 1 night in Jun 2023

10/10

This is my third time staying in this hotel. Always good and exceed my expectation. Will certainly go again.
Stayed 1 night in Sep 2023

8/10

Calm and peaceful environment
Stayed 2 nights in Sep 2023

10/10

The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
Stayed 1 night in Nov 2023

10/10

There were still very few guests after Covid and we enjoyed the quietness and tranquility. Loved the food, hot spring, antique speakers, harp performance in the lobby and walk around the lake. Highly recommended.
Stayed 2 nights in Jul 2023

10/10

Amazing buffet for dinner and breakfast, small shop inside was full of goodies. Great facilities including public baths and even a separate foot bath. Building infrastructure is a bit outdated but not a real problem.
Stayed 1 night in Aug 2023

8/10

It is a really nice place in Japanese tradition where you walk barefoot in the entire building after giving up your shoes at the entrance every time you walk in. The onsen is nice with an outdoor pool. Albeit nicely done, the hotel is probably a bit as it did not have any USB or similar connectors in the rooms. Turnign off all room lights at night worked in the end only by using a torch and shuting off the master switch for everything.
Stayed 2 nights in Aug 2024

10/10

The only problem is the staff at the receptionist... horrible attitude!
Stayed 1 night in Jul 2024

10/10

The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
Stayed 1 night in Dec 2023

4/10

There was a lack of clear information on the booking site about the dinner ending time. Additionally, the room did not meet the expected standards for the price charged.
Stayed 1 night in Jun 2024

8/10

Room design has problem dinning not good and same everyday quality not good

4/10

I've visited Japan many times and stayed in various hotels and ryokan resorts across multiple cities. Unfortunately, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA was the first to disappoint me. While checking in at the self-service kiosk, I was updating my email address when a staff member abruptly took over and said, "not required," without even notifying me first. Later, the same staff led us to our room, walking ahead of us without much courtesy. When I inquired about a late checkout, she informed me it would cost 3,000 yen per hour, which was expected, but her tone and attitude were unprofessional. The biggest issue, however, was the smell. Both of our rooms had a strong odor of cigarettes, possibly due to air circulation from the smoking rooms on the 3rd floor. When I reported this, the staff insisted it was the smell of cleaning detergent. After requesting to check another room, it was clear the problem was not the detergent as the new room had no odor. Only one of our rooms was switched, leaving the other unresolved, and we were left to deal with it ourselves. Lastly, for the price I paid, the value was disappointing. The facilities felt run-down, the bedsheets didn’t fully cover the mattress, and the mattress itself was old and worn.
Stayed 1 night in Sep 2024

10/10

ブュッフェが凄い良かったです。 スタッフが一生懸命なのが分かります。
Stayed 1 night in Jun 2025

10/10

Stayed 1 night in May 2025