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ANA Crowne Plaza Chitose by IHG

4.0 star property
Hotel with 2 restaurants, near Aoba Park

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Chitose by IHG

Down duvets, desk, laptop workspace, blackout curtains
Exterior
Property amenity
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
The current price is S$159
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 Queen Bed (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Down duvets, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (up to 3 guests)

Down duvets, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds (up to 3 guests)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Down duvets, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 2 Double Beds, Balcony

Down duvets, desk, laptop workspace, blackout curtains

Junior Suite, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 57 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Junior Suite, 2 Double Beds (High Floor)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (High Floor)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Suite, 2 Bedrooms (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms (High Floor)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 93 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

Down duvets, desk, laptop workspace, blackout curtains

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
2-2-1 Hokuei, Chitose, Hokkaido, 066

What's nearby

  • Aoba Park - 19 min walk - 1.6 km
  • Chitose Inter Golf Club - 3 min drive - 3.1 km
  • Chitose Outlet Mall Rera - 4 min drive - 4.5 km
  • Doraemon Wakuwaku Sky Park - 8 min drive - 7.2 km
  • New Chitose Airport Onsen - 8 min drive - 7.6 km

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 8 min walk
  • New Chitose Airport (CTS) - 11 min drive

Restaurants

  • ‪NAMAKEMONO CAFE - ‬9 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪餃子の王将 - ‬4 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪築地銀だこ イオン千歳店 - ‬5 min walk

About this property

ANA Crowne Plaza Chitose by IHG

Upscale hotel near Aoba Park
Located close to Chitose Outlet Mall Rera, ANA Crowne Plaza Chitose by IHG provides a corner/local shop, a garden and a hair salon. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), multilingual staff and wedding services
  • A ballroom, a billiards/pool table and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 438 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Bidets, baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Japanese

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Exterior

Air Terminal Hotel

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8.8 out of 10, Excellent, 1,126 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,800 for adults and JPY 1,400 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Astral
  • HASKAP The Garden
  • Shikotsu Robata Grill
  • The Park Bar

Things to do

  • Billiards/pool table
  • Gym
  • Karaoke

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 11 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2800 for adults and from JPY 1400 for children
  • Rollaway bed fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel

Frequently asked questions

Is ANA Crowne Plaza Chitose by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ANA Crowne Plaza Chitose by IHG?

As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Chitose by IHG on 22 Jun, 2025 start from S$158.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ANA Crowne Plaza Chitose by IHG?

Self-parking is free at this property.

What time is check-in at ANA Crowne Plaza Chitose by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ANA Crowne Plaza Chitose by IHG?

Checkout is at 11 AM.

Where is ANA Crowne Plaza Chitose by IHG located?

Situated near the airport, this hotel is 1.2 mi (1.9 km) from Aoba Park and 2.6 mi (4.2 km) from Chitose Outlet Mall Rera. Doraemon Wakuwaku Sky Park and New Chitose Airport Onsen are also within 6 mi (10 km). Chitose Station is 8 minutes by foot.

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ANA Crowne Plaza Chitose by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay! Great condition, nice suite, clean and comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with dining options on site.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice really quiet, clean hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Good food and drinks at the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean and quiet, the rooms were nice and bathrooms clean. Only downside is for me the pillows were way to soft, but just a minor issue
Stayed 1 night in May 2025

10/10 Excellent

VILLEROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for start or finish a trip on Hokkaido

10/10 Excellent

Sally

Liked: Amenities
The breakfast is one of the best anywhere! So good! Rooms are comfortable, staff are incredibly helpful. I highly recommend this hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very professional and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

HAO CHIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service; nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, property conditions & facilities
Convenient location.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, clean room. I just wish it had a microwave.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karsyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m American and this is my first trip to Japan. Not only was this hotel clean and comfortable, but the staff was so kind and accommodating. Really made the great start to the trip!

10/10 Excellent

Charles T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2025

10/10 Excellent

HOONG WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception kindly helped to book a taxi for us to get back to airport early morning the following day.
Stayed 1 night in Jan 2025

8/10 Good

Kin

Liked: Cleanliness, staff & service, amenities
The hotel is dated but in a good location next to Aeon Mall where there are a lot of restaurants and shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best breakfast buffet of any hotel I have ever stayed in anywhere in the world. Staff is Friedan’s helpful and professional
Stayed 1 night in Nov 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay, in route to Sapporo. The facility checked all the boxes. Nice bed, hot shower, and dinner onsite.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how spacious the room was. We used the laundry room too. The breakfast had many local Hokkaido delicacies. We would come again!
Stayed 2 nights in Oct 2024

6/10 Okay

Myra

Liked: Cleanliness, staff & service
Nothing much around this hotel, shopping or dining. Just the one Aeon Mall across the street.
Stayed 1 night in Nov 2024

10/10 Excellent

Carson

Liked: Property conditions & facilities
Would recommend to family and friends
Stayed 1 night in Jul 2024

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. We had a 2-bedroom suite. It's spacious and clean. The japanese restaurant in the hotel was excellent. There's a convenient store inside the hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old and dated, the have some bidding charges also. Wouldn’t recommend to stay here!
Stayed 1 night in Oct 2024

6/10 Okay

john

average hotel but old property

The hotel is old. I would recommend staying at a newer property
Stayed 1 night in May 2024

10/10 Excellent

Siu Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr

The room is big.
Stayed 3 nights in Oct 2024