Chuo Ward Holidays

We’ve stayed at many various hotels in Japan and have never come across a hotel where the staff have been as unhelpful and dismissive as the ones at Tokyu Stay Hakata. From the front desk staff to some of the restaurant staff. Linh at the front desk was particularly unhelpful. A female staff member who made our drinks at the restaurant was lovely and very friendly. Hotel itself was basic, somewhat clean (the elevators were dirty, bathrooms need more thorough cleaning), comfortable beds, location was a 10-15 minute walk from Hakata station. The in room washer and dryer were great. They’ll only do a full clean of your room once every 7 days, you can pay extra for room cleaning/bed changing if needed.

Walking distance from Hakata station, very convenient location, with shops, restaurants and Karaoke nearby. Check-in was smooth with friendly staff. Breakaways buffet and very good! Great value for the price! I’d book again!

This place has a really nice lobby that gives us great intro to the city. I mean the high ceiling was beautiful and I appreciate that library like shelves and the McIntosh Soundsystem quietly playing some lounge music I like that. The cafeteria was good too, but one part that they could’ve made better was the entryway is a little crowded. Food was good and one weird thing that I really really liked was the chopsticks that they used. They were so fine light and accurate. I really like our room. Our family of four people fit in perfectly and the ambience was up-to-date, clean modern I like it. Parking the car was good too. They had a nice basement parking getting around the city easy.

convenient location, clean and exceptional service. highly recommended.

Solid hotel and we got there impromptu but they treated us so well!