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"Poor! Where to start… Leisure facilities dirty, lack quality and need reinvestment. Restaurant poor quality, my double chicken burger and my son’s chicken burger were burnt and black, they took an order of drinks and forgotten to service, quality of food and quality of cooking was absolutely poor. Two people complained and asked for refunds whilst we were there it was that bad. Room lacked quality! One pillow each, beds uncomfortable and amenities poor Sleeping quality was terrible- noisy people running up and down halls and shouting, not best when trying to have a early night to get some rest Generally very poor and when approaching reception about issues never acknowledged "

"Breakfast really good and plentiful property and bedroom very nice and comfortable and clean "

"Hotel is really tired needs updating through out room very tired too,cutlery and cups dirty at breakfast,buffet breakfast was good tho,ordered smash burgers for lunch supposed to be double only singles came there was a venue on and the hotel was really under staffed heard the staff complaining about it too all in not very good,would I stay again..no"

"Room was lovely but the beverage caddy was dirty but was replaced when I notified the receptionist "

"Had all our needs and would book again no problem"

"Really good, clean room, shower was great. Parking was busy but still found a space."

"Could not do enough for you from the start to the end all the staff where really professional and polite "

"Room was spotless and appeared to have been recently decorated. Unfortunately there were cracks in the sink and the hotel generally looks a little tired. The hotel staff were amazing … all so friendly, helpful and welcoming. Particularly Aziz at breakfast and the wonderful bartender Mal. He couldn’t do enough for us, moving furniture around and asking us if we wanted any particular music to be played. He really went above and beyond to make my 89 year old mum’s evening. "