expedia

Photo gallery

Featured image
Outdoor pool
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.0 out of 5 Very good
348 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationUdayana Golf Driving Range12 min walk
Popular LocationConsulate General Republic Democratic Timor Leste3 min drive
Popular LocationSanur Beach8 min drive
AirportDenpasar (DPS-Ngurah Rai Intl.)23 min drive

Choose dates to view prices

  • Room (Pool View)

    4.1/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsRoom (Pool View)
  • Premier Room

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Resort view
    • Sleeps 3
    More detailsPremier Room
  • Room, Pool Access

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsRoom, Pool Access
  • Premier Room, Balcony (No Children)

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsPremier Room, Balcony (No Children)
  • Connecting Poolview Rooms

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsConnecting Poolview Rooms

About this area

Denpasar

Located in Denpasar, Prime Plaza Hotel Sanur - Bali is connected to the convention centre. Benoa Harbour and Finns Recreation Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Bali Bird Park and Waterbom Bali. Travelling with kids? Don't miss Bali Zoo and Bali Marine and Safari Park. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Denpasar travel guide
View in a map
Popular Location

What's nearby

  • Udayana Golf Driving Range - 12 min walk
  • Consulate General Republic Democratic Timor Leste - 3 min drive
  • Catur Muka Statue - 7 min drive
  • Sanur Beach - 8 min drive
  • Benoa Harbour - 18 min drive

Getting around

  • AirportDenpasar (DPS-Ngurah Rai Intl.) - 23 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast and dinner.

About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort connected to the convention centre in Denpasar with 2 restaurants
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free resort. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a health club, a poolside bar and a coffee shop/café are on-site. All 329 soundproofed rooms feature free WiFi and 24-hour room service. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include minibars and cable TV.
Prime Plaza Hotel Sanur - Bali offers 329 forms of accommodation with minibars and laptop-compatible safes. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa services
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 2 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 400000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sanur Paradise Plaza Hotel
Paradise Plaza Hotel
Sanur Paradise Plaza
Paradise Plaza
Sanur Paradise Plaza Hotel Bali
Prime Plaza Hotel Sanur Bali Denpasar
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Prime Plaza Sanur Bali Resort
Prime Plaza Hotel Sanur - Bali Resort
Prime Plaza Hotel Sanur - Bali Denpasar
Prime Plaza Hotel Sanur - Bali Resort Denpasar

Frequently asked questions

Can I cancel my reservation for free at Prime Plaza Hotel Sanur - Bali and receive a full refund?
Yes, Prime Plaza Hotel Sanur - Bali offers free cancellation on select room rates, because flexibility matters! Please refer to Prime Plaza Hotel Sanur - Bali cancellation policy on our site for more details about any exclusions or requirements.
Does Prime Plaza Hotel Sanur - Bali have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Prime Plaza Hotel Sanur - Bali pet-friendly?
No, pets are not allowed at this property.
How much is parking at Prime Plaza Hotel Sanur - Bali?
Self-parking is free at this property.
What time is check-in at Prime Plaza Hotel Sanur - Bali?
Check-in is from 2 PM to midnight.
What time is check-out at Prime Plaza Hotel Sanur - Bali?
Checkout is at noon.
Does Prime Plaza Hotel Sanur - Bali provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 24 per vehicle, one-way, applies.
Where is Prime Plaza Hotel Sanur - Bali located?
This family-friendly Denpasar resort is located near the beach, within 1 mi (2 km) of Matahari Terbit Beach, Sanur Night Market and Pantai Karang Beach. Sanur Beach and Bajra Sandhi Monument are also within 3 miles (5 km).
4.0
Very good
5 - Excellent
112
4 - Good
163
3 - Okay
56
2 - Poor
8
1 - Terrible
9

4.2/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service, amenities
Pool was nice and the staff was great except the Aussie Manager
Stayed 18 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly and welcoming! A few even took the time to chat and made an effort to remember my name and would greet me with my first name. The pool was great ! At the right time of day it had great sun exposure. I thought the food was prepared very well in both restaurants. Overall would recommend, as well as book again with Prime 👌
Stayed 9 nights in Feb 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The property is in great need of maintenance, the rooms are dated and worn out. There’s roaches and ants living in the open spaces around the bathroom door frame. The bathroom had a horrible stinky smell. The pool was dirty from all the trees. They had multiple events throughout our stay so there was random people around the lobby area. The breakfast was so bland. Very limited options. Over cooked. Not fresh baked goods and pastries. Oily foods.
Stayed 4 nights in Jan 2020

4/5 Good

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service
Pool good. Rooms & bathrooms need a cosmetic upgrade. Food choice at breakfast needs to be a bit more varied. Needs a bigger bar area by the pool. Overall, good hotel, good location, helpful & friendly staff. Rooms clean, just need updating.
Stayed 8 nights in Dec 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.