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"Extremely pleasant staff and excellent service. Ryan from concierge services did everything to ensure our trip was memorable. The hotel is located right at the heart of the Old Quarters and just a couple of minutes away from the lake. I highly recommend their Vietnamese restaurant downstairs. The food there is delicious."

"The staff were wonderful and the breakfast had many delicious options. "

"Everything!"

"We loved our stay at Royal Palace has soon as you walk through the hotel you are welcomed by the staff and how throughly the hospitality is.The location is great you are walking distance to the lake and old stone church even a great smoothie and juice place is across the road. Would highly recommend Royal Palace Hotel and Linh is so lovely and made sure we are well looked after. Thank you "

"Wonderful hotel, I was really looked after whilst staying there. They went above and beyond to look after me. Front door always opened for me, fresh red carnation in room everyday, room cleaned everyday. Breakfast was great, loved the chicken soup. I had the room on the 2nd floor, very quiet. Bed, sheets, pillows everything was great for a relaxing nights rest. I stayed here for 5 nights and will stay again if in Hanoi. Location is outstanding - watching distance to all attractions and great restaurants walking distance way. "

"Great service and friendly! The room is big and comfortable! Great location. "

"Great hotel nicely designed. Personal was very helpful, breakfast was great, delicious and with a lot of options to choose"

"The staff were all polite, kind, and went above and beyond our expectations. We will definitely be back at this hotel in the future. "

"Incredible staff. Anthony and his team in the Tram V restaurant were superb."